High customer satisfaction isn’t luck—it’s strategy.

In this episode, Carl J. Cox chats with Isabelle Mercier, a TEDx speaker and CEO of LeapZone Strategies, about turning customers into lifelong fans. Isabelle reveals 8 emotional buying drivers that shape decisions and how businesses can harness this knowledge to build brand loyalty and increase revenue.

Is your team just delivering products, or are they helping to build your brand? Tune in to learn how one courier company transformed drivers into brand ambassadors, achieving a 27% boost in new customers.

Free Download from Isabelle: Competency Deck https://46508179.fs1.hubspotusercontent-na1.net/hubfs/46508179/We_re-LeapZone-Competency-Deck_IsabelleMercier.pdf

🎧 Don’t miss this insightful conversation on creating unforgettable customer experiences.

Where to find Isabelle:

Website: www.LeapZoneStrategies.com

LinkedIn: https://www.linkedin.com/in/leapzoneleader/

Facebook: https://www.facebook.com/isabelle.mercier.turcotte

Instagram: https://www.instagram.com/leapzone.strategies/

📚 Get a Copy of ‘The Next Big Thing: Top Trends From Today’s Leading Experts to Help You Dominate the New Economy’: https://a.co/d/5Du4Pk1

Connect with Carl:

https://40strategy.com

https://www.linkedin.com/in/carljcox/

https://www.instagram.com/carljcox40/

https://x.com/40Strategy

🎧 Measure Success Podcast

https://podcasts.apple.com/us/podcast/measure-success-podcast/id1552291579

🎧 $4M Strategies Podcast

https://podcasts.apple.com/us/podcast/%244m-strategies/id1741584100

📖 Read Carl’s book "Lost at CEO: An Entrepreneur’s Guide to Strategy": https://a.co/d/iMiZVf2