In this episode of the RTO Superhero Podcast, Angela Connell-Richards is joined by Lauren Hollows to discuss the critical role of clear and transparent student information under Standards 2.1 & 2.2. They break down what RTOs must communicate before enrolment, how to avoid misleading marketing, and why realistic course durations are essential for compliance and student success.

🎙️ Key discussion points include:
✅ What information must be provided before enrolment – Ensuring students make informed decisions.
✅ Avoiding misleading marketing claims – How to stay compliant while promoting your courses.
✅ Realistic course durations – Why accuracy matters in student expectations and compliance.
✅ Common compliance pitfalls – What to watch out for and how to avoid non-compliance.
✅ Best practices for student communication – Strategies to enhance transparency and trust.

Angela and Lauren provide practical insights, compliance guidance, and real-world examples to help RTOs refine their student information processes, ensuring both compliance and student satisfaction.

Send us a text

Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Connect with fellow RTO professionals in our free Facebook groups: the RTO Community and RTO Job Board. Visit rtosuperhero.au/groups to join today.

Ready to elevate your RTO? Join our Superhero Membership community and gain access to expert resources, training, and personalised support to help you thrive.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📌 Don’t forget to:
✔ Subscribe to the RTO Superhero Podcast so you never miss an episode!
✔ Share this episode with your RTO network—compliance is a team effort!

🎙 Listen now and get ahead of the compliance changes before it’s too late!

📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

🔗 Subscribe now: EduStream by Vivacity Coaching

✉️ Email us at hello@vivacity.com.au
📞 Call us on 1300 729 455
🖥️ Visit us at vivacity.com.au

🎙️ Episode 8: The Essentials of a Compliant Training System

In this episode of the RTO Superhero Podcast, Angela Connell-Richards is joined by Maciek Fibrich to explore what it takes to build a compliant, high-quality training system under the revised Standards for RTOs (1.1 & 1.2). They break down the key compliance requirements, common pitfalls, and practical strategies to ensure your training delivery aligns with industry needs.

🎙️ Key discussion points include:
✅ Structuring and pacing training – How to ensure compliance while delivering effective learning.
✅ Avoiding condensed course pitfalls – Why accelerated training models can put compliance at risk.
✅ Aligning training with industry expectations – Ensuring your training meets workforce demands.
✅ Common compliance mistakes – Where RTOs go wrong and how to fix it.
✅ Best practices for training design – Strategies for creating engaging, compliant training programs.

Angela and Maciek bring real-world insights, compliance expertise, and actionable solutions to help RTOs navigate the complexities of structured training delivery while maintaining compliance and student success.

Send us a text

Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Connect with fellow RTO professionals in our free Facebook groups: the RTO Community and RTO Job Board. Visit rtosuperhero.au/groups to join today.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📌 Don’t forget to:
✔ Subscribe to the RTO Superhero Podcast so you never miss an episode!
✔ Share this episode with your RTO network—compliance is a team effort!

🎙 Listen now and get ahead of the compliance changes before it’s too late!

📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

🔗 Subscribe now: EduStream by Vivacity Coaching

✉️ Email us at hello@vivacity.com.au
📞 Call us on 1300 729 455
🖥️ Visit us at vivacity.com.au

🚨 The wait is over! The New Standards for RTOs 2025 are finalised and come into effect on 1 July 2025. If you’re an RTO owner, compliance manager, trainer, or assessor, this episode is a must-listen!

In this episode of the RTO Superhero Podcast, host Angela Connell-Richards breaks down everything you need to know about the new compliance framework, including:

✅ Why these changes are happening – What was wrong with the 2015 Standards, and why the overhaul?
✅ What’s actually changing – A deep dive into the four Quality Areas:

• Training & Assessment – Risk-based validation, stricter RPL rules, and stronger industry engagement.
• VET Student Support – Mandatory pre-enrolment assessments, LLND support, and wellbeing services.
• VET Workforce – Stricter credentialing for trainers, new PD requirements, and rules for industry experts.
• Governance – Stronger financial oversight, risk management, and Fit & Proper Person requirements.

✅ What RTOs must do before 1 July 2025 – A step-by-step action plan to get audit-ready.

✅ FAQ Round – Angela answers your biggest compliance questions, including:

• Will there be a transition period?
• Do I need to reapply for RTO registration?
• How will ASQA audit RTOs under the new rules?

Read about the changes yourself, go to Preparing for the revised Standards | Australian Skills Quality Authority (ASQA) for more details.

💡 Need expert guidance? We’ve got you covered!

📅 Register for our live webinar: Mastering the New Standards
🖥 Sign up here: Mastering the New Standards Webinar
💬 Get your compliance questions answered in real-time!

Send us a text

Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📌 Don’t forget to:
✔ Subscribe to the RTO Superhero Podcast so you never miss an episode!
✔ Share this episode with your RTO network—compliance is a team effort!

🎙 Listen now and get ahead of the compliance changes before it’s too late!

📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

🔗 Subscribe now: EduStream by Vivacity Coaching

✉️ Email us at hello@vivacity.com.au
📞 Call us on 1300 729 455
🖥️ Visit us at vivacity.com.au

In this episode of the RTO Superhero Podcast, Angela Connell-Richards and Lauren Hollows explore supporting students with disabilities under the revised Standards for RTOs. With a greater emphasis on reasonable adjustments, compliance, and trainer responsibilities, they break down what RTOs need to do to ensure inclusive, accessible training.

🎙️ Key discussion points include:
✅ The new compliance focus – What’s changed in the revised standards?
✅ Disability disclosure – Balancing student choice with safety and training suitability.
✅ Health conditions & workplace safety – Why RTOs need better pre-enrolment processes.
✅ Making reasonable adjustments – Practical strategies that still meet competency requirements.
✅ Trainer responsibilities – How to identify and support students with disabilities.
✅ Documenting adjustments & support plans – Why failing to record actions can put RTOs at risk.
✅ The role of technology & AI – How digital devices and AI can enhance accessibility.

Angela and Lauren share real-world examples, compliance risks, and practical solutions to help RTOs navigate student support, disability adjustments, and regulatory expectations.

🚀 Don’t miss this essential episode on creating an inclusive and compliant training environment!

🔔 Subscribe to the RTO Superhero Podcast for expert insights on VET reform, compliance, and industry best practices.

Send us a text

Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Connect with fellow RTO professionals in our free Facebook groups: the RTO Community and RTO Job Board. Visit rtosuperhero.au/groups to join today.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📌 Don’t forget to:
✔ Subscribe to the RTO Superhero Podcast so you never miss an episode!
✔ Share this episode with your RTO network—compliance is a team effort!

🎙 Listen now and get ahead of the compliance changes before it’s too late!

📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

🔗 Subscribe now: EduStream by Vivacity Coaching

✉️ Email us at hello@vivacity.com.au
📞 Call us on 1300 729 455
🖥️ Visit us at vivacity.com.au

Welcome back to the RTO Superhero Podcast! In this episode, host Angela Connell-Richards is joined once again by Maciek Fibrich, who is caravanning around Australia while working with RTOs. Together, they explore the future of vocational education in Australia and the impact of the new standards for RTOs.

In this thought-provoking discussion, Angela and Maciek dive into:
✅ The potential impact of the upcoming federal election—will a change in government reshape VET reform?
✅ The evolution of compliance and quality training—why RTOs must look beyond ticking boxes to ensure meaningful outcomes.
✅ The role of work-integrated learning—how training providers can better align with industry expectations to produce work-ready graduates.
✅ The undervaluation of education in Australia—why shifting mindsets from "cheapest and fastest" to quality and outcomes is essential.
✅ AI and technology in education—how embracing digital transformation can improve efficiency, compliance, and student success.

This episode is a must-listen for RTO owners, trainers, and compliance professionals who want to future-proof their organisations and stay ahead in a rapidly evolving training landscape.

🎧 Tune in now and be part of the conversation!

👉 Don’t forget to subscribe, rate, and review the podcast to stay updated on the latest insights in vocational education! 🚀

Send us a text

Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Connect with fellow RTO professionals in our free Facebook groups: the RTO Community and RTO Job Board. Visit rtosuperhero.au/groups to join today.

Ready to elevate your RTO? Join our Superhero Membership community and gain access to expert resources, training, and personalised support to help you thrive.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📌 Don’t forget to:
✔ Subscribe to the RTO Superhero Podcast so you never miss an episode!
✔ Share this episode with your RTO network—compliance is a team effort!

🎙 Listen now and get ahead of the compliance changes before it’s too late!

📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

🔗 Subscribe now: EduStream by Vivacity Coaching

✉️ Email us at hello@vivacity.com.au
📞 Call us on 1300 729 455
🖥️ Visit us at vivacity.com.au

Join Angela Connell-Richards and Lauren Hollows in this insightful episode of the RTO Superhero Podcast, where they break down the changes to VET Student Support Services under the Revised Standards for RTOs.

With the introduction of Standards 2.3 and 2.4, student support has now been given its own Quality Area, significantly impacting how RTOs must provide and document services. Angela and Lauren discuss:

✅ The shift from Clause 1.7 to a dedicated Quality Area for student support
✅ The impact on RTOs delivering online and RPL courses
✅ Ensuring reasonable access to trainers and assessors—what’s required?
✅ Tracking student progress and well-being throughout their training
✅ Leveraging technology and AI to enhance student support
✅ The role of mental health awareness in trainer and assessor responsibilities
✅ How to incorporate well-being units into training products

With completion rates being a key concern in the VET sector, providing the right support from enrolment to graduation is more critical than ever. Angela and Lauren explore practical strategies to help RTOs comply with these new standards while also enhancing student outcomes.

🚀 Don’t miss this deep dive into one of the most significant changes in the new standards!

🔔 Subscribe to the RTO Superhero Podcast for expert insights on compliance, governance, and best practices in VET.

Send us a text

Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Connect with fellow RTO professionals in our free Facebook groups: the RTO Community and RTO Job Board. Visit rtosuperhero.au/groups to join today.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📌 Don’t forget to:
✔ Subscribe to the RTO Superhero Podcast so you never miss an episode!
✔ Share this episode with your RTO network—compliance is a team effort!

🎙 Listen now and get ahead of the compliance changes before it’s too late!

📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

🔗 Subscribe now: EduStream by Vivacity Coaching

✉️ Email us at hello@vivacity.com.au
📞 Call us on 1300 729 455
🖥️ Visit us at vivacity.com.au

Not all RTO consultants are created equal! In this episode of the RTO Superhero Podcast, host Angela Connell-Richards exposes the hidden dangers of hiring the wrong consultant and why you truly get what you pay for.

We’ve seen it happen time and time again—RTO owners opting for the cheapest option, only to come back months (or years) later, begging for help to fix the mess left behind. One recent case? A client who, after two years of working with a consultant, had never even visited the ASQA website! Now, she’s facing a tribunal hearing to salvage her RTO application. 😱

🎯 What You’ll Learn in This Episode:

💥 Section 1: The Risks of Choosing the Wrong Consultant

• How bad advice can cost you thousands in legal fees, appeals, and lost time.
• The devastating impact of non-compliant systems and failed audits.
• The true cost of hiring the wrong consultant—your entire RTO could be at risk!

🚩 Section 2: Red Flags When Hiring an RTO Consultant

• Before you sign on the dotted line, ask yourself:
• ❌ Do they lack transparency about their processes?
• ❌ Do they promise quick fixes instead of teaching compliance?
• ❌ Are past clients returning for fixes after failing their audits?
• ❌ Do they offer a cheap price upfront and later hit you with hidden costs?
• ✅ Pro Tip: Always check their LinkedIn profile, website compliance, and online reviews (Google, Facebook, LinkedIn).

🦸‍♀️ Section 3: How to Choose the Right RTO Consultant

• Why experience and a strong track record matter.
• The must-ask questions before hiring a consultant.
• Why compliance isn’t a one-time job—you need ongoing support!

💸 Section 4: The Cost of Cutting Corners

• The biggest mistake? Try

Send us a text

Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📌 Don’t forget to:
✔ Subscribe to the RTO Superhero Podcast so you never miss an episode!
✔ Share this episode with your RTO network—compliance is a team effort!

🎙 Listen now and get ahead of the compliance changes before it’s too late!

📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

🔗 Subscribe now: EduStream by Vivacity Coaching

✉️ Email us at hello@vivacity.com.au
📞 Call us on 1300 729 455
🖥️ Visit us at vivacity.com.au

In this episode of the RTO Superhero Podcast, host Angela Connell-Richards is joined for the first time by Maciek Fibrich, who will be a regular guest throughout the year as they unpack the Revised Standards for RTOs.

Together, they break down what RTOs need to know right now about the compliance changes, including:
📜 What’s changing (and what’s not)? The real impact of the new standards on policies, procedures, and day-to-day operations.
🎓 The updated credential policy—why the TAE qualification requirements are shifting and what it means for trainers.
🔄 Self-assurance & continuous improvement—how RTOs can move away from compliance being a "burden" and create a culture of quality.
🛠 Audit expectations—how ASQA’s approach is evolving and what RTOs should be prepared for in their next audit.
🤖 Leveraging technology & AI—how RTOs can use automation and digital tools to simplify compliance and improve efficiency.

Angela and Maciek bring their expert insights, strong opinions, and plenty of passion to this conversation—helping RTOs cut through the confusion and focus on what really matters.

Send us a text

Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Connect with fellow RTO professionals in our free Facebook groups: the RTO Community and RTO Job Board. Visit rtosuperhero.au/groups to join today.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📌 Don’t forget to:
✔ Subscribe to the RTO Superhero Podcast so you never miss an episode!
✔ Share this episode with your RTO network—compliance is a team effort!

🎙 Listen now and get ahead of the compliance changes before it’s too late!

📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

🔗 Subscribe now: EduStream by Vivacity Coaching

✉️ Email us at hello@vivacity.com.au
📞 Call us on 1300 729 455
🖥️ Visit us at vivacity.com.au