"I felt like I was putting $10,000 bandaids on someone's diabetic ketoacidosis instead of actually helping them to never be there in the first place." - Tiffany Ryder


Tiffany Ryder, medical physician associate and healthcare advocate, joined me this week to continue the theme of my previous episode: how do we empower patients to make informed decisions, and to advocate for a better system?

Tiffany shared with me her journey to this space, which took her from the world of NFL cheerleading to providing care as a medical physician associate, and why that gives her a unique perspective on the industry.

We talk about the critical lack of awareness that the average American has of how the healthcare and health insurance industries work, why there needs to be much more transparency in these spaces, and what the future looks like for healthcare in America.

Chapters:

00:00:00 Meet Tiffany Ryder


00:00:38 Veterans' Healthcare


00:24:39 Empowering Patients


00:29:08 Healthcare Cost Transparency


00:37:50 Informed Decision-Making in Healthcare


00:40:33 Simplifying Healthcare Communication 


00:45:12 Ethical Dilemmas in Healthcare


00:54:23 Advocating For A Better System

Key Links for Social:

@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded

Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02

Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286

Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/

Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Key Words:

Impact, Patient Advocacy, advocacy, Transparency, Patient Care, education, Effective Communication, fair, provider, Ethical Healthcare, Healthcare Awareness, Veterans Healthcare, Patient Empowerment, affordable healthcare, podcast, benefits, health, healthcare, health insurance, self funded, self funding

#Impact #PatientAdvocacy #advocacy #Transparency #PatientCare #education #EffectiveCommunication #fair #provider #EthicalHealthcare #HealthcareAwareness #VeteransHealthcare #PatientEmpowerment #affordablehealthcare #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding

"I think that the general public thinks that health care is just expensive and this is just the way it has to be. It doesn't. And I think if more people knew that they would rise up and fight the system, fight for change.” - Jenni Nolan


Jenni Nolan, Board-Certified Patient Advocate at Clear Healthcare Advocacy, joined me this week to discuss the need for more patient advocacy in America, and how she goes about negotiating medical bills with hospitals, on the behalf of patients.

The number one thing we need in this industry as a whole is more consumer education. As Jenni shares, many people will get a huge hospital bill and assume that the only option they have is to go into a huge amount of debt.

The emergence of patient advocates has helped so many across the country get their bills corrected/lowered, and Jenni and I discussed the sector as a whole and what the future looks like for medical billing in this country.

Chapters:

00:00:00 Meet Jenni Nolan


00:03:23 Advocating For Patients


00:10:01 Correcting Healthcare Billing Mistakes


00:15:39 Understanding Medical Billing

00:23:05 Healthcare Costs' Long-Term Financial Impact


00:29:36 Negotiating Fair Hospital Bills


00:32:09 Fair Hospital Billing Rate Negotiations


00:48:11 Navigating Healthcare As A Consumer


00:53:41 Empowering Individuals through Healthcare Education

Key Links for Social:

@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded

Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02

Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286

Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/

Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Key Words:

Patient Advocacy, Medical Billing, advocate, advocacy, Billing, errors, Hospital Bills, medical bills, Transparency, affordable healthcare, Patient Advocates, Healthcare Literacy, Hospital Billing, Education, Fair Healthcare, podcast, benefits, health, healthcare, health insurance, self funded, self funding

#PatientAdvocacy #MedicalBilling #advocate #advocacy #Billing #errors #HospitalBills #medicalbills #Transparency #affordablehealthcare #PatientAdvocates #HealthcareLiteracy #HospitalBilling #Education #FairHealthcare #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding

"Any time you can reward employees for doing the right thing, to me, it's benefiting the employer group, it’s benefitting everybody.” - David Mallen

You can provide employees with the best healthcare benefits in the world, but if they don’t know how to navigate the healthcare system, those benefits aren’t very effective.

David Mallen, EVP of Partnerships at HealthJoy, joined me this week in studio to discuss care navigation and how we make benefits plans more effective for employees.

Having personally used Healthjoy, I think there’s immense value in a care navigation solution like this; we need to empower healthcare consumers to understand that they can often get the same/better care for cheaper, both to them and the health plan.

Chapters:

00:00:00 Meet David Mallen
00:04:42 From Baseball to Healthcare
00:07:28 Healthcare Advocacy
00:18:56 Personalized Healthcare Navigation
00:21:34 Streamlining Healthcare Benefits
00:23:45 Personalized Patient Care
00:36:03 Enhanced Healthcare Interactions For Patients
00:41:54 Healthcare Experiences That Are Backed By Data
00:47:23 Empowering Consumers To Make Decisions

Key Links for Social:

@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded

Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02

Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286

Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/

Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Key Words:

HealthJoy, Healthcare Tech, Care Navigation, Digital Healthcare, virtual care, Wellness, wellness programs, baseball, advocacy, advocate, Healthcare Integration, FitnessJourney, Telemedicine, Member Experience, Future Healthcare, Preventive Health, podcast, benefits, health, healthcare, health insurance, self funded, self funding

#HealthJoy #HealthcareTech #CareNavigation #DigitalHealthcare #virtualcare #Wellness #wellnessprograms #baseball #advocacy #advocate #HealthcareIntegration #FitnessJourney #Telemedicine #MemberExperience #FutureHealthcare #PreventiveHealth #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding