• Bananas
    Dec 27 2024

    This week Colin Peacock is joined by Richard Thaleman to discuss the benefits of selling bananas by item instead of by weight.


    They look at how selling by weight adds friction and risk, and how switching to per-item pricing helped one retailer to significantly reduce losses.


    When bananas can account for up to 60% of the losses of loose products, there is a big incentive to to change the way they're sold.


    Find out more in this week's podcast.


    Hosted on Acast. See acast.com/privacy for more information.

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    11 mins
  • The true cost of food waste
    Dec 20 2024

    This week Colin Peacock is joined by Richard Thaleman to discuss Lisa Jack’s report on the true cost of food surplus and unsold food.


    And look at how the ECR Retail Loss food waste calculator can help retailers benchmark costs like marking down, sorting, and donating surplus food.



    Hosted on Acast. See acast.com/privacy for more information.

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    8 mins
  • Bodyworn cameras
    Dec 13 2024

    This week Professor Adrian Beck reports back on his new research on the effectiveness of body worn cameras in retail stores.


    He joins Colin Peacock to explore how these devices can improve staff safety, evidence gathering, and lead to a reduction of in-store incidents.



    Hosted on Acast. See acast.com/privacy for more information.

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    13 mins
  • Managing marketplace losses
    Dec 6 2024

    This week Professor Adrian Beck joins Colin Peacock to discuss the challenges retailers face because of fraudulent claims in online marketplaces.


    In the context of e-commerce loss prevention they explore issues like reduced visibility, limited control, and how collaboration can help combat marketplace fraud.


    And learn how retailers are facing a combination of new and old challenges when it comes to managing the problem of online fraud and losses. Alongside new techniques to address the issue.


    Hosted on Acast. See acast.com/privacy for more information.

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    9 mins
  • RFID in the retail supply chain
    Nov 29 2024

    Exploring the role of RFID to improve supply chain operations, especially for omni-channel retailers, has now become a priority for many retailers.


    This week Colin Peacock is joined by Professor Adrian Beck to explore how retailers are leveraging RFID technology to improve supply chain operations. Including how using handheld RFID devices can lead to better inventory accuracy, reduced costs, and better inventory controls.





    Hosted on Acast. See acast.com/privacy for more information.

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    10 mins
  • Self Checkout
    Nov 22 2024

    This week Colin Peacock is joined by Professor Adrian Peacock to reflect on our SCO innovation summit in Brussels earlier this year. We discuss the latest innovations in self-checkouts, and the ongoing energy among retailers to drive change.


    Over 70 retailers participated in the meeting, hosted by Carrefour - with an agenda that included store visits, speed dating with innovators, deep dive retailer case studies on technology, design and people and an informal network evening.


    Here are the highlights.


    Hosted on Acast. See acast.com/privacy for more information.

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    9 mins
  • Food surplus
    Nov 15 2024

    To markdown or not to markdown? On the day [of expiry date] or some days before? Merchandised in the aisle OR a dedicated markdown location? Labels and / or ESL's? To use dynamic pricing or a simpler fixed discount table?


    This week Colin Peacock is joined by Richard Thaleman to tackle the challenges of markdown strategies.


    They discuss when to apply markdowns, where to display discounted items, and how different pricing approaches and technologies like ESLs impact sales, profitability, and food waste reduction.


    Hosted on Acast. See acast.com/privacy for more information.

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    14 mins
  • Security Guards
    Nov 8 2024

    This week Colin Peacock is joined by Professor Adrian Peacock to explore innovations in retail security and security guards,


    They discuss how retailers are rethinking the role of security guards, weighing the benefits of extra store associate hours versus security personnel, and examining ideas like community guards.


    Retailers spend millions, and some hundreds of millions on security guards. In our mini benchmark study, 81% of the thirty six retailers who responded shared that their budget for guards will increase and at least, stay the same over the next 12-18 months.


    Yet retailers remain agitated about the role security guards play, and troubled by the difficulty in being able to accurately determine their return on investment.


    Each year, we get a chance as a working group to hear from the retailers in the group and over 120 registered for this year's meeting to swap notes and hear new ideas from their peers.


    This week's podcast summarises those discussions: New thinking when it comes to security guards.




    Hosted on Acast. See acast.com/privacy for more information.

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    12 mins