Support Human

By: Steph Lundberg
  • Summary

  • The audio version of the Support Human newsletter. The podcast brings reporting and commentary on the latest news in Tech and Customer Experience, frequently focusing on accountability in Tech. Steph also plays Bad Job Bingo with job listings, the only game in Tech that companies really want to lose. See the original texts (along with the usually many sources and links) at https://www.supporthuman.cx Hosted by its creator, Steph Lundberg. Steph is a writer and Support leader/consultant and has been working for tech startups and growth-stage companies since 2014. When she's not screaming into the void for catharsis, you can find her crafting, hanging with her kids, or spending entirely too much time on Tumblr. This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp OP3 - https://op3.dev/privacy
    Copyright 2024 Steph Lundberg
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Episodes
  • 23Jul24: You Can Do Business with Hitler
    Jul 26 2024

    “You can do business with Hitler” was a ubiquitous phrase in the 1930s, enough that Douglas Miller, the former Commercial Attaché at the United States Embassy in Berlin, felt the need to write his book You Can’t Do Business with Hitler, arguing that “American businesses should not be involved with Nazi Germany, as several infamously were.”

    The extent to which American business facilitated the Nazi rise to power hasn’t so much been lost to time as it’s been deliberately forgotten to avoid dealing honestly with uncomfortable parallels in the present – not just in behavior, but in motive on the part of said businessmen.

    So what’s striking about Andreessen and Horowitz's endorsement of Donald Trump is what they’re declaring out loud, and how it’s like a long-arriving, barely-decayed message from the past:

    You can do business with Trump.



    This podcast uses the following third-party services for analysis:

    Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
    OP3 - https://op3.dev/privacy
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    35 mins
  • Exit, Pursued By A Bear
    Aug 21 2024

    We're in a theater and this is all a play. Plus: Our first foray into Bad Job Bingo in audio, with a winner so bad it made me wish I had a more severe category than Seriously, Maybe Don't.



    This podcast uses the following third-party services for analysis:

    Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
    OP3 - https://op3.dev/privacy
    Show more Show less
    36 mins
  • 25Aug24 Bad Job Bingo: Under Pressure
    Sep 8 2024

    Come out of the water. It's nicer up here.



    This podcast uses the following third-party services for analysis:

    Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
    OP3 - https://op3.dev/privacy
    Show more Show less
    23 mins

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