I’m a massive fan of Bottleneck Theory. This is the idea that you can make massive improvements to your legal workflows by finding and focusing on just one part of your overall system: the bottleneck. In this episode, I’m super excited to bring you an interview with The Bottleneck Guy himself, Clarke Ching.

Tune in this week to explore where the bottlenecks might be in your legal practice, and discover how to address these constraints. We discuss how small iterative adjustments can create big changes in how work flows through your practice, and you’ll learn the value of preserving your capacity, so you don’t end up being a bottleneck in your own practice.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/39

Start your Agile transformation today and check out free resources, including my Law Firm Policy Template, to help you and your team develop a more Agile legal practice: https://www.agileattorney.com/start

Have you ever struggled with giving tough feedback to your team members? Do you find yourself resorting to the criticism sandwich approach, hoping to soften the blow by sandwiching negative comments between compliments?

Tune in this week to discover why the criticism sandwich doesn’t work. I also discuss the importance of setting clear quality standards, providing explicit training, and offering timely feedback to help your team members grow and succeed. Plus, I address the recent trend of blaming younger generations for workplace shortcomings and offer a more productive approach to building the skills and capabilities your law firm needs.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/38

Start your Agile transformation today and check out free resources, including my Law Firm Policy Template, to help you and your team develop a more Agile legal practice: https://www.agileattorney.com/start

Something I see with my lawyer clients is that they have so many different things on their plate that each piece of work looks like an object, like a static thing that we need to deal with, as opposed to a dynamic part of a bigger process. When you are overloaded, that is totally natural. But this phenomenon points to the importance of seeing work as flow.

Tune in this week to discover a helpful tool to help you get work flowing more smoothly and predictably through your law practice. You’ll learn how to break down your workflow into its component parts so you can identify bottlenecks, streamline processes, and keep work moving smoothly through your law practice.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/37

Catch me at the Clio Cloud Conference 2024, Tuesday, October 8th at 3pm (Discount code: ACTFAST): https://cliocloudconference.com/