The Art Of Hospitality

By: The Business Blacksmith
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  • Summary

  • Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation. We tackle the gamut—marketing strategies, guest relations, property management, and internal operations—all while keeping an eye on the ever-changing landscape of our industry. This isn't just about running a vacation rental management business; it's about mastering the Art of Hospitality, where operational precision and thought leadership intersect to create extraordinary experiences. So, if you're keen on listening to discussions that marry tactical excellence with intellectual depth, all underpinned by game-changing digital strategies, you're in the right place. Join us as we redefine what it means to excel in the vacation rental industry.
    @ 2024 The Art of Hospitality Podcast. All Rights Reserved.
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Economics Management Marketing
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Episodes
  • Diving Into The Rapidly Changing Landscape Of Short Term Rentals And Vacation Rentals (With Richard Vaughton)

    Diving Into The Rapidly Changing Landscape Of Short Term Rentals And Vacation Rentals (With Richard Vaughton)
    Jan 15 2025

    In this episode, we're joined by Richard Vaughton of YES Consulting on his long career in short-term rentals (vacation rentals) and the changes on the horizon in 2025. Richard shares his current views on focusing (or not focusing) on direct bookings, OTA platforms, pro vs hobby hosts and a LOT more...

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Yes Consulting
    • Richard Vaughton
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    59 mins
  • A Display Of What Top-Notch Hospitality Looks Like (With Rose Tipka)

    A Display Of What Top-Notch Hospitality Looks Like (With Rose Tipka)
    Jan 8 2025

    In this episode, we're joined by Rose Tipka from Your Family's Place on guest, finding a unique market, building, "secret boxes" and more...

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Rose Tipka
    • Your Family's Place
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    54 mins
  • Finding The Functional Layer Of AI Tooling For Vacation Rental Growth (With Braeden Flaherty)

    Finding The Functional Layer Of AI Tooling For Vacation Rental Growth (With Braeden Flaherty)
    Dec 18 2024

    In this episode, we're joined by Braeden Flaherty of Aidaptive (again!) to talk all things AI, tooling, what's functional today, growth with tools, conversion rates, "merchandising" and more.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Aidaptive
    • Braeden Flaherty
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    54 mins

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