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Beware the shiny tech objects.

On the show today is Tennessee Credit Union League's CRO David Griffiths who says a huge problem many of the league’s credit unions wrestle with is fragmented technology adoption - how do the many tech pieces work together? Or more bluntly: can they work together at all?

Old cores are a real problem for many Tennessee credit unions. So is the cost of middleware.

Griffiths tells about solutions that are working in his state, with both big credit unions and also the many credit unions with assets under $500 million in his state.

He specifically discusses solutions the league is spearheading - it’s good stuff that helps demonstrate there remains a place for credit union leagues, at least the ones that cann talk tech.

Also on the show is Saahil Kamath, head of AI at Eltropy - which has been busy adding to its tool kit for credit unions and insurinng the tools work together. Note that he had indicated he was under the weather and probably would only listen. But he winds up talking at some length and he offers thoughtful insights into what is really working as credit unions seek to get their tech tools talking with each other ,

Listen up.

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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

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Thank you for joining our podcast with Doug Brown of Candescent.

That’s no mistake. I have talked with Doug many times but always before he has worn an NCR hat where he was president of digital banking. Here’s one show, another , and one more. . Looking in my archive I find interview notes with him dating back a dozen years when he was at FIS.

But now, to quote the bard James Brown, poppa’s got a brand new bag.

Not exactly. What has happened is that NCR Voyix has bunded its digital portfolio and sold it for $2.4 billion (plus possible additional considerations) to Veritas Capital, a private equity firm,

Know this: Candescent comes on the market with a hefty dowry, to wit: “he largest independent platform of its kind in the United States and will continue to serve more than 1,300 financial institutions and over 29 million registered users.,” to quote the announcement release.

This is the first significant interview Brown has given since the acquisition but, as he says in the show, they’ve been busy at Candescent developing everything from a marketing plan to aa payroll system.

Also know: I am personally an end user of Candescent tools, namely the DI momobile bike banking platform at Affinity Federal Credit Union in New Jersey. You too might be a Candescent end user - the market presence is immense.

In the show Btown outlines Candescent’s plans and why they believe they have the winning formula.

Listen up.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com

And like this podcast on whatever service you use to stream it. That matters.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

Send us a text

Steve Winninger is the man to talk with about credit union boards and governance.

A longtime credit union CEO - 20 years at Lake Trust - now a $1.6 billion institution based in Michigan - plus he also served as CEO at IBM Lexington and since retiring from Lake Trust he has put in stints as CEO at four credit unions (only one of which merged out of existence).

But Steve is a rare CEO. He loves talking about the role of the board and - done right - a board should be crucial in a credit union's prosperity.

But many CEOs grumble about board meddling. In other credit unions - mainly larger ones - it's the board that grumbles that they are ignored.

Sigh.

Hear Winninger's views on that dichotomy in this podcast.

In this podcast Winninger spells out the four steps a good board must take. Must. No exceptions.

We also talk about whether boards are ready and able to help in the immensely difficult decisions that loom as credit unions wrestle with the economic fallout of the Covid-19 pandemic.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto