• The Challenge of Effective Automation: Sheryl Walton of Autodesk

  • May 7 2020
  • Length: 13 mins
  • Podcast

The Challenge of Effective Automation: Sheryl Walton of Autodesk

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  • Summary

  • Everyone is talking about customer service automation, but very few companies are doing it well. Sheryl Walton breaks down a highly effective path for successful automation, and makes it easy to understand the key steps. Sheryl is a well-known veteran in the automation space and has been designing successful programs for years.
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