• The Challenge of ROI: Jerry Leisure of Officium Labs

  • Mar 31 2020
  • Length: 22 mins
  • Podcast

The Challenge of ROI: Jerry Leisure of Officium Labs

  • Summary

  • The challenge of this episode is a big one...how can CX professionals prove the value of their work. Everything from creating CX allies, to challenging the way we view metrics and source talent. Enjoy!
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