• The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

  • By: Dr. John P Hayes
  • Podcast

The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

By: Dr. John P Hayes
  • Summary

  • Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He’s one of an elite group worldwide that has actually owned and operated franchises, including serving as CEO of a major American franchisor company, and advised franchisors and franchisees. He is the author of several franchise-related books and countless articles that have appeared in media worldwide. Dr. Hayes has served for many years as an advisor to franchisors, franchisees and small business owners internationally. His areas of expertise include management development, marketing, customer service, training and strategic planning. He is the author or co-author of 18 non-fiction books including Franchising: The Inside Story, Start Small, Finish Big, You Can’t Teach A Kid To Ride A Bike At A Seminar, and most recently Buy “Hot” Franchises Without Getting Burned. Keywords: franchise tax board , chick fil a franchise , the franchise guy , best franchise to own , franchise business , buying a franchise , franchise opportunities , opening a franchise , owning a franchise
    © 2025 The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising
    Show more Show less
activate_Holiday_promo_in_buybox_DT_T2
Episodes
  • From Air Force to Franchisee - With Jonathan Lippincott
    Jan 6 2025

    DESCRIPTION:
    Jonathan Lippincott, a franchisee of 7 Brew Coffee, shares his journey from owning a Planet Fitness franchise to his current role. Initially, he pursued a degree in exercise science with plans to apply to the Air Force, inspired by his father, a fighter pilot and later a Delta Airlines pilot. However, he realized he was competing against highly accomplished individuals for Air Force pilot slots. While working at a hospital and managing a fitness center, he connected with a group of men at a church in Conway, Arkansas. They worked out together at a new gym, 10 Fitness. Intrigued by the business model, Lippincott asked the owner numerous questions about the gym’s operations, sparking his interest in franchising. He then contacted Planet Fitness corporate, filled out a form to assess his net worth, and despite knowing little about franchising, signed an agreement with the brand. However, finding a suitable location for his gym proved challenging, taking about 24 months. The head of real estate at Planet Fitness supported him during this time. Finally, he leased a vacant building in Jefferson City, Missouri, once occupied by a national retailer. The credibility and brand recognition of Planet Fitness played a key role in securing the lease. Despite facing challenges and fear, Lippincott was determined to succeed and opened his Planet Fitness gym for presale in November 2013.

    With Jonathan Lippincott


    TIMESTAMPS (Use ChatGPT on Transcript):
    0:00 - Introduction
    0:25 -Background: From Air Force Aspirations to Fitness
    1:00 - Inspiration from Father’s Career
    1:45 - Challenges and Realization in Air Force
    2:30 - Discovery of Planet Fitness and Fitness Career
    3:15 - Curiosity about 10 Fitness Business Model
    4:00 - Life-Changing Encounter with 10 Fitness Owner
    5:00 - Realizing Potential of Fitness Business
    5:30 - Introduction to Franchising
    6:00 - Reaching Out to Planet Fitness Corporate
    7:00 - Discovering the Franchise System
    8:00 - The Process of Signing the Franchise Agreement
    9:00 - Facing Challenges and Failures
    10:00 - The Struggles of Finding Suitable Locations
    11:00 - 24 Months of Struggle and Setbacks
    12:00 - The Help and Support from Planet Fitness
    13:00 - The Miracle Location in Jefferson City
    14:00 - The Power of a Franchise in Securing a Lease



    LINKS:

    WEBSITE: http://franchisehotseats.com/
    LinkedIn: https://www.linkedin.com/in/drjohnhayes/
    Twitter: https://twitter.com/drjohnhayes
    YouTube: https://www.youtube.com/c/Howtobuyafranchise
    Instagram: https://www.instagram.com/hayesjph/
    TikTok: https://www.tiktok.com/@johnphayesfranchise
    Pinterest: https://www.pinterest.com/DrJohnHayes/
    Facebook: https://www.facebook.com/franchisehotseatpodcast

    Show more Show less
    52 mins
  • The Process for Scalable Franchise Growth - With Todd Recknagel and Kristi Mailloux
    Dec 30 2024

    DESCRIPTION:
    John Hayes hosts another episode of The Franchise Hot Seat with guests Kristi Mailloux and Todd Recknagel, members of the Titus Center Advisory Board. The couple has 30 years of experience in franchising and private equity and have been involved in numerous businesses.

    Mailloux shares her journey into franchising, starting with an entry-level role at Molly Maid, a maid service franchise, after graduating from the University of Michigan with a psychology degree. She spent 20 years at Molly Maid, working in multiple roles and eventually becoming the president.

    Recknagel, on the other hand, started as a banker and investment banker before co-founding a mezzanine fund. He later bought a group of Blimpie stores and became the largest franchisee.

    The couple's company, 320 Capital Group, named after Ephesians 3:20, invests in equity and debt and lends to companies. They prefer businesses with a repeat recurring revenue model and the potential for scaling.

    They have impacted at least 15 companies as managers, partners, or investors, including Blimpie, Molly Maid, Mr. Handyman, 800 Dry Clean, Pyro Clean, Ducks, Massage Envy Group, Sola Salons, and Office Pride. They have completed ten investments in the last five years, including two big platform deals in 2022 and 20 transactions within Massage Envy to grow from 28 units to 131.

    With Todd Recknagel and Kristi Mailloux

    TIMESTAMPS (Use ChatGPT on Transcript):
    00:00 - Introduction
    01:57 - Kristi's Journey into Franchising
    03:25 - Todd's Path to Franchising
    05:15 - 320 Capital Group and Private Equity
    08:45 - Impact and Success in Franchising
    24:41 - Balancing Marriage and Business
    37:22 - Faith and Franchising
    38:59 - Future Plans



    LINKS:

    WEBSITE: http://franchisehotseats.com/
    LinkedIn: https://www.linkedin.com/in/drjohnhayes/
    Twitter: https://twitter.com/drjohnhayes
    YouTube: https://www.youtube.com/c/Howtobuyafranchise
    Instagram: https://www.instagram.com/hayesjph/
    TikTok: https://www.tiktok.com/@johnphayesfranchise
    Pinterest: https://www.pinterest.com/DrJohnHayes/
    Facebook: https://www.facebook.com/franchisehotseatpodcast

    Show more Show less
    41 mins
  • Conquer Franchising: Secrets from Surf'n'Fries Founder - With Andrija Čolak
    Nov 18 2024

    DESCRIPTION:
    Andrija Čolak, a Croatian entrepreneur and franchisor, is the guest on the Franchise Hot Seat podcast. Known as the new hope of Croatian entrepreneurship, Čolak has been in the franchising business for 15 years. His brand, Surf'n'Fries, which sells French fries, became popular quickly, leading to the decision to franchise the business. Čolak's entrepreneurial journey began when he was 22 years old, after studying marketing in Canada. He started a real estate guide company in Croatia, which was successful and eventually sold in 2008. Despite initial success, Čolak experienced failures and near bankruptcy due to market changes and competition. Surf and Fries started in Rijeka, Croatia, and quickly impacted McDonald's fries sales, leading to a 50% loss. The brand's unique packaging and the concept of walk and eat, repeat led to its popularity. Currently, Surf and Fries has more than 40 locations, with 80% being mobile units. Čolak won the International Franchise Association's next-gen franchisors award in 2015. Despite interest from the US, Čolak explains the challenges of bringing a Croatian based franchise to the US, including heavy regulations and costs. He suggests that international brands looking to enter the US market should first establish directly owned units in the US before franchising.

    - With Andrija Čolak


    TIMESTAMPS (Use ChatGPT on Transcript):

    00:00 - The New Hope of Croatian Entrepreneurship
    03:10 - Pioneering Franchising in Croatia
    06:20 - From Real Estate to Franchise Success
    10:05 - The Birth of Surf’n’Fries
    13:40 - An Unexpected Demand for Franchising
    17:30 - Entrepreneurial Lessons Learned Along the Way
    22:00 - The Rise and Struggles of Surf’n’Fries
    25:15 - Unique Packaging: A Marketing Win
    28:50 - Going Mobile with the Brand
    32:10 - Mobile Units vs. Brick and Mortar
    36:00 - International Recognition with Next Gen Franchising
    39:20 - Expanding Surf’n’Fries Globally
    42:45 - Challenges of Entering the U.S. Market

    LINKS:

    WEBSITE: http://franchisehotseats.com/
    LinkedIn: https://www.linkedin.com/in/drjohnhayes/
    Twitter: https://twitter.com/drjohnhayes
    YouTube: https://www.youtube.com/c/Howtobuyafranchise
    Instagram: https://www.instagram.com/hayesjph/
    TikTok: https://www.tiktok.com/@johnphayesfranchise
    Pinterest: https://www.pinterest.com/DrJohnHayes/
    Facebook: https://www.facebook.com/franchisehotseatpodcast

    Show more Show less
    54 mins

What listeners say about The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.