The Hotelier Helpcast

By: Gerry MacPherson
Listen for free

  • Summary

  • Welcome, dear listeners, to The Hotelier Helpcast Blog Posts – the sanctuary for independent hoteliers worldwide, seeking the keys to transform their properties into dream destinations for every guest. Each week, we plunge headfirst into the burning queries, the perplexing challenges, and the heartfelt struggles of managing an independent hotel. Why? Because we intimately understand the balancing act of reservations, appeasing the perpetually dissatisfied guest, and chasing that ever-elusive perfect review. And here’s the good news – you're not in this alone! We respect your time, so every episode is a no-nonsense guide, delivering straight answers sans the fluff. From the enchanting escapes of Venice to the rustic allure of a Nova Scotia hotel, journey with us through every corner of the hotel universe. We'll illuminate the shadows and tuck those pesky challenges to bed! Alongside expert guests, quirky anecdotes, and solutions that’ll have you exclaiming, 'Why didn't I think of that?!', 'The Hotelier Helpcast Blog Posts’ invites you to a weekly rendezvous with the vibrant community of independent hoteliers. It's enthralling, it's enjoyable, and most importantly, it’s tailored just for YOU. So, settle into a cozy chair, or perhaps, take a leap onto one of those extravagant hotel beds (we promise not to judge), and prepare to be inspired, amused, and enlightened. Welcome to 'The Hotelier Helpcast Blog Posts’! Now, let's set the stage for this suite party! Always remember – every question answered is a key to unlocking your hotel's potential, casting you as the hero in all your guests’ travel stories!
    Copyright@Keystone Hospitality Property Development | All Rights Reserved
    Show more Show less
Career Success Economics Leadership
Show more Show less
activate_Holiday_promo_in_buybox_DT_T2
Episodes
  • How Can Updating Your Hotels Amenities Boost Guest Satisfaction?-053

    How Can Updating Your Hotels Amenities Boost Guest Satisfaction?-053
    Oct 17 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Upgrading Your Hotel’s Amenities: What Really Matters to Guests 🎙️🛏

    In this episode, we talk about one of the most overlooked aspects of running a successful hotel: amenities. Are you offering what your guests really want? We’ll dive into the must-haves like high-speed Wi-Fi, comfortable beds, and even eco-friendly options that today’s travellers expect. Plus, get tips on regular maintenance and upgrades to keep everything running smoothly.

    🌟 Listen now to learn how to elevate your hotel’s guest experience!


    #HotelsAmenities #HotelAmenities #GuestExperience #ModernHotel #HospitalityTips #HotelManagement #LuxuryHotels #EcoFriendlyHotels #HotelMaintenance #HotelTechnology #HotelOwnerTips


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/10/how-can-updating-your-hotels-amenities-boost-guest-satisfaction-053

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development
    Show more Show less
    11 mins
  • Building Strong Hotel Local Partnerships Is Key To Success-052

    Building Strong Hotel Local Partnerships Is Key To Success-052
    Oct 10 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟Creating a Hotel That Thrives: The Power of Local Relationships🌟

    🎙️ In this episode, we dive into the often-overlooked secret to long-term hotel success: local relationships. Whether it's recommending a nearby café or partnering with local artists, building strong community ties can set your hotel apart. Tune in to hear actionable tips on how to enhance your guest experience, foster collaboration with local businesses, and attract traveller’s looking for authentic stays. 🌟

    Click to listen and subscribe now!

    #HotelLocalPartnerships #HotelCommunityEngagement #LocalBusinessSupport #SustainableHotels #GuestExperienceMatters #EcoFriendlyTravel #IndependentHotelSuccess #ConsciousTravel #LocalPartnerships #HospitalityGrowth #SupportLocalBusinesses


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/10/building-strong-hotel-local-partnerships-is-key-to-success-052

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development
    Show more Show less
    9 mins
  • How Can You Overcome Language Barriers At Your Hotel?-051

    How Can You Overcome Language Barriers At Your Hotel?-051
    Oct 3 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟 Bridging Language Barriers: Hospitality Made Easy 🌟

    Have you ever found yourself trying to communicate with a guest who doesn’t speak your language? 🤔 In this episode, we explore how to break down language barriers in your hotel using technology, non-verbal communication, and staff training.

    ✨ Tune in and learn how to make every guest feel at home! Don’t forget to share your stories in the comments! 🎧

    #Language Barriers #LanguageBarriersatYourHotel #HotelManagement #GuestExperience #LanguageBarriers #HospitalityTips #TranslationTools #MultilingualStaff #HotelTraining #GuestSatisfaction #TravelTech #HospitalityIndustry

    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/10/how-can-you-overcome-language-barriers-at-your-hotel-051

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development
    Show more Show less
    9 mins

What listeners say about The Hotelier Helpcast

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com reviews

Amazon reviews
No Reviews are Available