The Road to Online Retail

By: The Road to Online Retail
  • Summary

  • How do you stand out in the world of online retail? How do you engage your shoppers, make them stay longer, and buy more? How do you bring your real-world retail experience online? Standing out from the crowd is something most online retailers haven't mastered yet. But those that have are reaping the rewards. So if you want to find out how to improve your shoppers' experience to build your business online, then this is the podcast for you. This podcast shares the experience of Kevin Moore the Chairman of Toys R Us Aus/NZ/UK and an online and physical retail shopper marketing and sales expert.
    The Road to Online Retail
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Episodes
  • Growing your Business in a Slowdown + AI and Moloch
    Jul 5 2023

    🎙️Growing your Business in a Slowdown + AI and Moloch - an online & phygital retail survival guide

    Welcome to "The Road to Online Retail" podcast, where we guide you through the ever-changing twists and turns of the online and physical retail landscape. 

    In this week's episode, titled "Growing your Business in a Slowdown + AI and Moloch", we're tackling the potholes and nasty bends that lie ahead on the road to retail, and, with our AI and Digital Marketing expert, Miranda Bond, we discuss the concept of Moloch theory and its implications for AI and retail - it's a fascinating conversation.

    So, join host Nigel Miller and co-host Kevin Moore, the retail whisperer and shopper experience expert, as they tap into Kevin's extensive knowledge and experience to help you navigate these challenges. 


    Find out more about our podcasts, resources and courses at https://theroadtoretail.com

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    51 mins
  • How AI can benefit your retail business
    Jun 22 2023

    Get ready for a fascinating glimpse into the future of retail in this episode of The Road to Online Retail Podcast! 

    In episode 2, host Nigel Miller chats with Shopper Marketing expert Kevin Moore, and Digital Marketing expert Miranda Bond as they dive headfirst into the groundbreaking world of Artificial Intelligence for Retail. Brace yourself for mind-blowing revelations and game-changing possibilities!

    Miranda passionately declares that AI gives small businesses a massive leap forward, leveling the playing field and even putting them ahead of the curve. With AI tools and platforms, small business owners can supercharge their productivity and soar to new heights.

    The trio starts their exploration with virtual assistants and chatbots, unveiling the limitations of the past and the limitless potential of AI. They discuss how AI-powered virtual personal shoppers are about to revolutionize online shopping, allowing you to find exactly what you're looking for in a fraction of the time. Say goodbye to endless scrolling and hello to personalized shopping experiences!

    But that's not all! The podcast delves deeper into the virtual human sales assistants that are set to transform retail environments. Imagine interacting with a life-sized screen that embodies your favorite brand, providing expert knowledge and guidance. It's like having a real human assistant at your disposal!

    As if that wasn't enough, the episode also uncovers seamless payment systems, automated checkouts, and even autonomous delivery. The retail landscape is evolving rapidly, and the hosts break down the implications for businesses and society.

    If you're ready to embark on an eye-opening journey through the AI-driven future of retail, tune in to this fascinating episode of the The Road to Online Retail Podcast. Your countdown to implementing innovations that can grow your business has begun!

    Find out more about our podcasts, resources and courses at https://theroadtoretail.com

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    29 mins
  • The Third Age of Retail and the impact of AI and Web 3.0
    Jun 8 2023

    In this episode, we explore what's changed in the retail world since Covid and how retail is now entering a Third Age. Prior to Covid, retail still favoured a physical presence. That all vanished with Covid and online retail became dominant. Now Kevin Moore, our Shopper Experience expert, reckons we're now entering a third age - the perfect blend of physical and online retail: Phygital!

    And for small retailers, this could be the beginning of a golden age as Artificial Intelligence tools and Web 3.0 are changing the game and levelling the playing field for both large and small retailers. Our Digital Marketing expert, Miranda Bond, explains more...

    Find out more about our podcasts, resources and courses at https://theroadtoretail.com

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    39 mins

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