How would you like a 355% increase in an employee’s sense of appreciation? That’s how much formal recognition increases appreciation! There is no need to wait for an annual review or event. Sending an email to the team with the same kinds of expressions of appreciation and thanks is a great idea and covers many of the same bases as any formal recognition.

79% of employees cite a lack of appreciation as the reason why they are leaving their current employer. On the other hand, a “simple, deliberate ‘thank you’ increases employee appreciation by 116%. How do people know we appreciate them if we don’t tell them? One of the best ways to demonstrate this kind of a simple and deliberate thank you is in a meeting.

We all appreciate tech support when we need it. How about a little text support? This is an individual or group text to thank one or more people.

To praise publicly means to celebrate, thank, or recognize someone in front of others, not in big, grand ways that might even embarrass them but in small ways. Just remember, it’s a micro-action.

Is being personal just another tool we use to increase performance? I truly hope you have already answered: “Absolutely not.” Let’s be clear. Nothing in this workbook is about manipulating anyone. People can see right through disingenuous attempts to be friendly. Genuine kindness makes the happiest kinds of people. That's what we are all about.

There is a fine line between being personal and being too personal, between respecting and not respecting their space. We all know the difference at an academic level. We need to get good at recognizing it on a practical level. It’s easy to cross the line without noticing, and certainly, without intending.

BE BRIEF! No one wants to be stuck in a long conversation, even a nice one. It’s a

matter of respecting another person’s time.

Imagine the power of a heartfelt connection with no ulterior motives to lift a

person’s spirits and banish negativity from the moment. That's the point of this micro-action.