When someone dies nowadays, their online accounts and social media profiles can become a poignant online memorial. Or sometimes, those accounts can become a hassle for grieving loved ones.

For many people who have recently lost someone, knowing what to do with a loved one’s online accounts is a mystery. Sometimes an account gets deleted by the organization that manages them. Sometimes the account gives the impression that the dead person is still alive. Or th account might simply sit unused.

A new clinic set up by a University of Colorado researcher provides guidance and aid in handling digital accounts after someone passes away. It’s a free help desk called the Digital Legacy Clinic. Professor Jed Brubaker founded the clinic and oversees its operation.

Brubaker joined Erin O’Toole to discuss the unusual task of managing our online accounts for after we’re gone. He said it’s a reflection of how we mourn in a more digital age.

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Host and Producer: Erin O'Toole
Producer: Ariel Lavery
Executive Producer: Brad Turner

Theme music by Robbie Reverb
Additional music by Blue Dot Sessions
In The NoCo is a production of KUNC News and Community Radio for Northern Colorado.