Arun Arora
AUTHOR

Arun Arora

Career Workplace & Organizational Behavior Project Management
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Arun Arora, senior partner at McKinsey & Company, has more than twenty-five years of experience managing operations for US-based and multinational companies and has held various operational and leadership positions with industry leaders including Apple, Sun Microsystems, 3M, Groupon, Staples, and Sears. He has extensive expertise in digital, retail, and omnichannel environments. As former president and 16B officer of Sears Holding Corporation’s home-appliance and home-services businesses, Arora launched the eCommerce as well as 95/5 initiative, which defined the service standard for the industry. At Staples, he served as senior vice president and general manager of global e-commerce and ran Staples.com and mobile properties for Staples—the second largest behind Amazon. As head of global risk and operations at Groupon, he helped scale the business globally while doing so profitably.
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