Karen Mangia
AUTHOR

Karen Mangia

Customer Service Workplace & Organizational Behavior Career
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Karen Mangia is a dynamic leader serving as President and Chief Strategy Officer at The Engineered Innovation Group. She spearheads the company's thought leadership and leads the Insights & Innovation Practice. Her customer growth-focused practice is a catalyst that sparks success for individuals, teams and organizations. With over 20 years of experience in corporate strategy, technology, and innovation, Karen's career highlights include senior leadership roles at Salesforce, Cisco, and AT&T, where she drove revenue growth, improved customer loyalty and accelerated business transformation. Karen is also a prolific writer and captivating speaker. She is the author of five high impact books, including "Success With Less" (2016), "Listen Up!" (2020), "Working from Home" (2020), and "Success from Anywhere" (2021), a WSJ Bestseller "Sundays With Salvator: 52 Recipes To Cultivate Conversation" (2023). Her TEDx talks and keynotes captivate global audiences. Beyond her professional pursuits, she showcases her talents as a trained chef. Karen's exceptional contributions have earned her prestigious accolades such as the "40 under 40" award and the Distinguished Alumni Award from Ball State University. Her thought leadership extends to platforms like Thrive Global, Newsweek Expert Forum, and national media outlets. With visionary leadership, industry knowledge, and a commitment to innovation, Karen Mangia shapes the landscape of customer growth, Go to Market strategy, and organizational success.
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    • How to Tune in to Customers and Turn Down the Noise
    • By: Karen Mangia
    • Narrated by: Rachel Perry
    • Length: 7 hrs and 34 mins
    • Release date: 11-17-20
    • Language: English
    • 5 out of 5 stars 1 rating

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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