Wayne Olson
AUTHOR

Wayne Olson

Customer Service Workplace & Organizational Behavior Employment
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Wayne Olson is a nationally-known and sought after speaker, trainer and expert on customer relations, customer service, motivation, leadership and donor relations as well fundraising in general. In addition to his work in customer service and sales, in the charitable world, he is an expert on planned giving, specializing in making the usually dry and complicated subject of planning giving easy to understand, use and fun. He is a frequent contributor to magazines and other periodicals, and he writes for a national publisher where his words are used by hundreds of charities in their websites, newsletters and brochures. He is a regular speaker internationally on the topics of customer relations, customer service, leadership, donor relations, planned giving and fundraising in general. Learn more at wayneolson.com
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