Send us a text

Your home care website isn't just a digital brochure—it's your most powerful lead generation tool when properly optimized. In this comprehensive session, we unpack the essential elements that transform an ordinary website into a conversion machine that makes your phone ring consistently with qualified leads.

Website speed emerged as the non-negotiable foundation of digital success. Since Google's shift to mobile-first indexing in 2018, sites loading in under two seconds receive preferential ranking while sluggish websites get "the side eye" from search engines. We explore practical tools like GTmetrix that measure your site's performance and highlight specific improvements to implement immediately.

The mobile experience deserves your focused attention with 70% of web traffic now coming from smartphones and tablets. When adult children search for home care solutions—often from hospital rooms during moments of crisis—they need thumb-friendly navigation, instant-access phone numbers, and forms that don't require pinching or zooming. These seemingly small details make the difference between capturing a lead or watching them bounce to your competitor.

Lead capture mechanisms must work flawlessly. We demonstrate how tracked phone lines reveal which marketing sources drive your most valuable calls, while integrated form submissions should trigger immediate notifications to your team. The "speed to lead" principle becomes your competitive advantage—responding within minutes rather than hours dramatically increases conversion rates.

Perhaps most fascinating is how AI is reshaping how potential clients find home care services. When someone asks Google or ChatGPT questions like "How much does home care cost?" or "Can I get paid to care for my mom?"—the agencies providing thoughtful, comprehensive answers in their content secure the coveted "position zero" in search results. We reveal specific strategies to ensure your agency appears in these crucial AI-generated answers.

Ready to transform your website into your best salesperson? Implement these proven techniques to create a digital presence that builds trust, captures leads, and ultimately makes your phone ring with families who need your services.

Continuum Mastery Circle Intro

Visit our website at https://asnhomecaremarketing.com
Get Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a text

The most challenging moment in home care isn't finding clients—it's when you're sitting across from a hesitant senior who firmly believes they "don't need help." This candid discussion among veteran home care professionals reveals the psychology behind resistance and provides actionable strategies for turning objections into agreements.

When you walk into a senior's home for an assessment, you're likely to encounter pushback. Industry experts share that approximately 85% of seniors initially resist home care, regardless of how evident the need may be to their families or healthcare providers. The resistance isn't stubbornness—it's rooted in fear, pride, and a generation's deeply held values about independence.

This masterclass breaks down the most common objections with remarkable clarity: "I don't need help," "I'm not ready yet," "I don't want strangers in my house," "It's too expensive," "My family should take care of me," and "I've had bad experiences before." For each objection, the conversation offers tested language, thoughtful reframes, and psychological insights that transform the dialogue from confrontational to collaborative.

Particularly powerful is the discussion around family caregiving. When seniors insist their children should care for them, the experts suggest explaining how professional caregivers actually enhance family relationships by allowing daughters and sons to be family again—not exhausted caregivers. As one specialist notes, "When your daughter visits, she can just be your daughter instead of someone rushing through tasks."

The financial conversation is equally nuanced, with the profound reminder that many seniors have "saved for a rainy day" their entire lives—and sometimes, you need to gently point out that "it's raining now." This perspective shift helps seniors understand that using resources for quality care is precisely what their savings were intended for.

Ready to transform your assessment approach? Listen for practical communication techniques that build trust, validate concerns, and guide seniors toward accepting the help they need while maintaining their dignity and control.

Continuum Mastery Circle Intro

Visit our website at https://asnhomecaremarketing.com
Get Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a text

Ready to transform your home care marketing strategy? Dive into the world of video content that's changing how agencies connect with clients and families.

The digital landscape has shifted dramatically, with 85% of internet users watching video monthly and 72% preferring video over text when learning about services. Yet most home care competitors are missing this golden opportunity, relying on text-heavy websites and traditional marketing approaches that fail to create emotional connections. This creates a perfect opening for agencies willing to embrace video marketing.

Valerie Van Booven, registered nurse and co-owner of Approved Senior Network, breaks down why video marketing isn't just a trend—it's essential for home care agencies looking to build trust and stand out. She addresses the common fears that keep owners from getting started: camera shyness, disliking your own voice, and concerns about equipment or editing skills. The reassuring message? You don't need to be perfect, just present. Authenticity trumps polish every time.

Discover the most effective video formats for home care: welcome videos that introduce your mission, staff spotlights that humanize your team, client testimonials that build credibility, and educational explainers that showcase your expertise. All of these can be created using just your smartphone and simple, affordable tools. The presentation includes practical equipment recommendations, editing app suggestions, and tips for making videos that engage without requiring Hollywood production values.

The real-world results speak volumes—agencies implementing consistent video content are seeing dramatic increases in engagement, website traffic, and ultimately, client conversions. Through case studies and analytics, Valerie demonstrates how even small investments in video content and strategic boosting can yield impressive returns.

Ready to get started? Follow the 30-day action plan: choose three video types and write simple scripts, set aside one morning to record them all, edit with user-friendly tools, then share strategically across platforms. Remember, one authentic video that connects with potential clients is infinitely more valuable than no video at all.

Connect with us to receive our comprehensive video checklist and posting calendar to jumpstart your video marketing journey. Your competitors are still relying on walls of text—while you could be building meaningful connections through the power of video.

Continuum Mastery Circle Intro

Visit our website at https://asnhomecaremarketing.com
Get Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a text

Building an effective home care marketing and sales team requires more than just hiring the right people—it demands creating systems that scale as your agency grows. Whether you're a solo owner-operator handling all aspects of marketing or managing multiple marketers across a larger organization, the foundations remain the same.

The cornerstone of successful home care marketing lies in three key elements: a compelling differentiator, deep understanding of referral sources, and unwavering consistency. Your differentiator answers the crucial question skilled nursing facility staff often ask: "Why should I work with you when I already have relationships with dozens of other agencies?" Without a clear, meaningful response, you'll struggle to gain traction in competitive markets.

Qualifying your referral sources emerges as a critical strategy for maximizing limited marketing time. Using Medicare.gov to identify facilities with higher percentages of Medicare patients (versus Medicaid) helps focus your efforts on locations most likely to generate private pay clients. This strategic approach ensures you're not spinning your wheels with referral sources unlikely to produce results.

The conversation around scalable sales processes reveals how effective marketing systems must function across team sizes. As one participant noted: "If it's not in the CRM, it didn't happen." This philosophy underscores the importance of documentation, tracking, and analysis in building sustainable marketing operations. Proper tracking helps identify which marketing activities generate the best outcomes and which relationships need attention before referrals drop off.

Perhaps most compelling is the insight into how referral sources—particularly skilled nursing facilities—evaluate home care agencies. They need partners who can not only provide quality care but also successfully convert referrals into signed clients, ensuring safe discharges and preventing readmissions. When you consistently demonstrate this ability, referral sources keep sending business your way.

Ready to transform your home care marketing efforts? Join our comprehensive 12-week sales training program and discover proven strategies for building referral relationships that generate consistent private pay clients.

Continuum Mastery Circle Intro

Visit our website at https://asnhomecaremarketing.com
Get Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a text

Ever wonder what truly separates successful home care marketers from those who struggle to generate referrals? This candid roundtable discussion brings together three powerhouse veterans with over 60 years of combined experience who've helped grow agencies from startup to multi-million dollar operations.

Annette, Dawn, and Lisa reveal the psychology behind building trust with referral sources and why the strongest relationships can withstand occasional hiccups. They explain why being "pleasantly persistent" trumps aggressive sales tactics, and how taking those dreaded Friday afternoon discharges that other agencies avoid can put you on a social worker's speed dial.

You'll discover why qualifying referral sources and organizing your routes by zip code dramatically increases efficiency, and why your agency needs a genuine differentiator beyond the usual "our caregivers really care" messaging. The panel shares honest insights about what personality traits make someone successful in this role, why internal teamwork is critical to marketing success, and how even experienced marketers can struggle with asking for referrals.

For agency owners, this conversation offers a blueprint for identifying and nurturing marketing talent. For community liaisons, it provides practical strategies to increase referrals immediately. And for anyone considering a career in home care marketing, it paints an authentic picture of the challenges and rewards of this uniquely demanding role.

The panel concludes by sharing information about Approved Senior Network's 12-week sales training program, which provides structure, accountability, and peer learning to transform marketing efforts. Ready to take your home care sales to the next level? These experts reveal exactly how to do it.

Continuum Mastery Circle Intro

Visit our website at https://asnhomecaremarketing.com
Get Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a text

LinkedIn has undergone a remarkable transformation, evolving from a static resume repository into a dynamic platform where home care professionals can build personal brands, forge meaningful connections, and generate qualified leads.

As Valerie Van Booven explains, "LinkedIn today is like that high school nerd who hit the gym, got a stylist, and now runs a startup." This evolution presents incredible opportunities for home care agency owners and marketers who understand how to leverage the platform effectively.

The most powerful strategy on LinkedIn today is storytelling over selling. Rather than posting generic service descriptions, successful agencies share client success stories, behind-the-scenes glimpses of agency operations, and practical wisdom from years in the trenches. Video content performs exceptionally well, even when shot simply on a smartphone. As Valerie emphasizes, "You don't need fancy gear, you just need that phone in your hand."

Building both your personal profile and company page is essential, but your personal brand should take priority. "People want to do business with your face, not your logo," Valerie notes. Your profile should clearly state what you do, who you help, and which organization you represent—going beyond just listing your title as "owner" or "community liaison."

The platform offers powerful search capabilities for connecting strategically with referral partners. You can locate healthcare professionals at specific facilities, engage with their content before reaching out, and gradually build relationships that lead to referrals. Consistency is key—posting 2-3 times weekly within your niche of senior care, commenting on others' professional milestones, and sharing valuable insights positions you as a trusted expert.

Ready to transform your LinkedIn presence? Start by enhancing your profile, creating a content calendar that includes stories and video, and connecting strategically with referral sources in your area. The leads and relationships you build might surprise you!

Continuum Mastery Circle Intro

Visit our website at https://asnhomecaremarketing.com
Get Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a text

The wave of long-term care insurance claims is rapidly approaching, and home care agencies need to be prepared. With nearly 4 million policies written between 1995-2005, we're entering a period where these policyholders—now in their peak claim years of 80-85—are seeking home care services in record numbers.

Bill Comfort, with over three decades of experience in long-term care insurance, walks us through the critical steps agencies must take to successfully work with these valuable clients. First and foremost is understanding whether your agency qualifies as an eligible provider under various policy definitions. While many policies use the term "home health care" generically, the actual definitions vary widely. Most policies specify providers must be "licensed by the state if licensure is required"—a crucial distinction for agencies in non-licensure states.

Documentation emerges as perhaps the most critical factor in successful claims management. Agencies must carefully document whether assistance with Activities of Daily Living (ADLs) is hands-on or standby—a distinction that can determine claim approval or denial. The caregiving notes must consistently reflect assistance with at least two of the six ADLs (bathing, dressing, transferring, toileting, eating, and continence) for clients to maintain benefit eligibility.

Payment structures present another consideration, with Bill strongly recommending against accepting assignment of benefits until claims are fully established. This protects agencies from financial exposure when claims are delayed or denied. Instead, establish procedures to help clients submit claims while maintaining your direct billing relationship.

Building referral partnerships with financial advisors and insurance agents offers tremendous growth potential. Organizations like NAIFA and FPA provide perfect networking opportunities where agencies can position themselves as knowledgeable resources. By demonstrating expertise in navigating long-term care insurance claims, your agency can attract both insurance-funded and private-pay clients.

Ready to position your agency as an expert in long-term care insurance claims? Learn more about obtaining the Long-Term Care Claims Professional certification to demonstrate your expertise and grow this valuable revenue stream.

Continuum Mastery Circle Intro

Visit our website at https://asnhomecaremarketing.com
Get Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a text

Unlock the secrets of mastering home care marketing in 2025 with the expertise of Valerie Van Booven, who shares insights from her 17 years of industry experience. Ever wondered how to make your website not just functional but also a lead-generating powerhouse? Valerie humorously critiques the common design pitfalls to avoid while offering tips on creating visually appealing, user-friendly sites that even the most tech-averse can navigate. Learn how to balance the art of online branding with real-world engagements to leave a memorable impact on your community and prospective clients.

Explore the dual channels of lead generation: the power of professional referrals and the nuances of capturing direct consumer inquiries, predominantly through strategic phone communication. Discover the value of well-placed website forms and how well-trained staff can act as your frontline marketers, making phone conversations a pivotal part of lead acquisition. Valerie delves into the significance of SEO, social media, and email marketing in enhancing search rankings and client attraction, with a focus on achieving visibility in the competitive landscape of home care services.

Harness the potential of AI and video content to elevate your marketing strategies, as Valerie shares practical examples of integrating these tools for enhanced brand visibility. Whether you're hesitant about on-camera appearances or unsure about utilizing AI, this episode offers a roadmap to overcome those challenges. From developing a strategic local presence to leveraging social media and crafting engaging email campaigns, Valerie equips you with actionable insights to effectively connect with your community and grow your home care business, whether you're just starting out or already established.

Continuum Mastery Circle Intro

Visit our website at https://asnhomecaremarketing.com
Get Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev