In this episode, Teresa Toronjo, Localization Manager at Malt, talks about how a single person can harness AI and automation to deliver timely, high-quality localized content across marketing, legal, and product teams.

Teresa dives into Malt’s hybrid workflow—immediate machine translations followed by human review—explains key KPIs like error-free requests and time-to-market, and shares why translators remain indispensable for cultural nuance. She also discusses how to build strategic partnerships with stakeholders, balance orchestration versus one-stop processes, and position localization as a driver of long-term global growth.

We speak with Carol Velandia, founder and CEO of Equal Access Language Services and creator of the Effective Inclusion to Language Access framework. Carol shares her powerful journey—from interpreting in hospitals to developing a human-centered model for institutional change—and makes a compelling case for language access as a civil rights issue.

Carol unpacks common misconceptions, the importance of centering limited English proficient individuals in policy and practice, and the need to shift from transactional interpreting to structural inclusion.

In celebration of Haitian Heritage Month, MultiLingual Magazine brings together leading voices from the Haitian linguistic and cultural community to reflect on the richness, resilience, and global impact of Haitian identity.

A meaningful conversation with Marleen Julien (Creole Solutions), Junior Mesamours (JR Language Services), and Websder Corneille (Indiana University), moderated by MultiLingual CEO Eddie Arrieta.