Have a marketing question? Text it here!

Your activity calendar says a lot more about your community than you think.
(And no! Bingo three times a week doesn’t count as personalized.)

If families visit and see empty chairs, disengaged residents, or the same calendar that hasn’t changed in months...they’re gone.

Because let’s be honest, you can’t market your way out of a dull experience.

So... what’s the cost of a disengaged resident?
👉 Low morale
👉 Faster decline
👉 Negative reviews
👉 And worst of all—families who regret choosing you.

A thoughtful, personalized activity program isn’t just for entertainment.
It’s your quiet powerhouse for referrals, reviews, and retention.

In this episode, we’ll talk about how to reframe your programming as a strategy, not just a schedule. Let's talk about what it really takes to create engagement that builds occupancy.

If you’ve ever:

• Wondered why your activities aren’t increasing referrals or retention
• Felt like your engagement strategy is just filling time
• Struggled to get residents to actually participate
• Wanted to highlight your community culture without feeling salesy...

This one’s for you.

💬 Was this helpful?
Tag me in a screenshot or selfie of you listening to the podcast, and let me know the name of your community—I’d love to give you a shoutout in an upcoming episode!

Support the show

Want more? Tips, workshops and trainings are available to you!

1. Join the Facebook Group for FREE monthly trainings . Click Here For FB Page
2. Subscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT Page
3. Join the Compass Rose XL accelerator program for monthly personalized in-depth training, networking, and mentoring opportunity to take your business to the next level Click Here For More Information
4. Bookmark the Impact Hub website to your browser for continual update for ALL downloadable resources and updates for FREE workshops available to you. Click Here For Start With Occupancy website.

Don't forget to subscribe/follow the podcast for new release alerts and share it with others. Together, we can Inspire Change, Impact Lives, and Improve Outcomes!

Have a marketing question? Text it here!

What if the reason you're not getting more referrals or better retention isn’t your marketing… but your move-in process?

In this episode, I’m going all in on something that doesn’t get talked about enough. It is how your staff sets the tone for every new resident’s experience and why the first 24 hours can either reinforce trust or break it completely.

If you've ever:

• Felt like your caregivers “just don’t get it”
• Lost a move-in after everything looked perfect on paper
• Struggled to create consistent culture across your team
• Wondered how to make new residents feel at home without a big budget...

…this episode is for you.

I'm sharing the exact method I used to train teams, build trust myself, and turn move-ins into a true moment of connection. I am giving all the goodies to you...with practical tips, real stories, and the one powerful mindset shift you may be missing.

Because when your staff becomes the heartbeat of your community, retention isn’t a struggle, it’s a natural outcome.

What You’ll Learn:

• The “4 Ps” to create unforgettable first impressions (even in small homes)
• How to avoid the service failures that cost you more than you realize
• What your team really needs to hear before move-in day
• How towel animals, cheesecake, and training can help you to build a 98% occupied community too...wink...wink

🎁 Bonus Resource Coming Soon:
Stay tuned!

🚨 Enrollment for the Momentum Marketing Bootcamp closes June 1!
Let’s turn your passion into full occupancy—together.

If this episode resonates, leave a review and share with another owner who needs it. Your support helps this message reach more people in our industry—and I’m so grateful you’re part of it.

Support the show

Want more? Tips, workshops and trainings are available to you!

1. Join the Facebook Group for FREE monthly trainings . Click Here For FB Page
2. Subscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT Page
3. Join the Compass Rose XL accelerator program for monthly personalized in-depth training, networking, and mentoring opportunity to take your business to the next level Click Here For More Information
4. Bookmark the Impact Hub website to your browser for continual update for ALL downloadable resources and updates for FREE workshops available to you. Click Here For Start With Occupancy website.

Don't forget to subscribe/follow the podcast for new release alerts and share it with others. Together, we can Inspire Change, Impact Lives, and Improve Outcomes!

Have a marketing question? Text it here!

Support the show

Want more? Tips, workshops and trainings are available to you!

1. Join the Facebook Group for FREE monthly trainings . Click Here For FB Page
2. Subscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT Page
3. Join the Compass Rose XL accelerator program for monthly personalized in-depth training, networking, and mentoring opportunity to take your business to the next level Click Here For More Information
4. Bookmark the Impact Hub website to your browser for continual update for ALL downloadable resources and updates for FREE workshops available to you. Click Here For Start With Occupancy website.

Don't forget to subscribe/follow the podcast for new release alerts and share it with others. Together, we can Inspire Change, Impact Lives, and Improve Outcomes!

Have a marketing question? Text it here!

Support the show

Want more? Tips, workshops and trainings are available to you!

1. Join the Facebook Group for FREE monthly trainings . Click Here For FB Page
2. Subscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT Page
3. Join the Compass Rose XL accelerator program for monthly personalized in-depth training, networking, and mentoring opportunity to take your business to the next level Click Here For More Information
4. Bookmark the Impact Hub website to your browser for continual update for ALL downloadable resources and updates for FREE workshops available to you. Click Here For Start With Occupancy website.

Don't forget to subscribe/follow the podcast for new release alerts and share it with others. Together, we can Inspire Change, Impact Lives, and Improve Outcomes!

Have a marketing question? Text it here!

Support the show

Want more? Tips, workshops and trainings are available to you!

1. Join the Facebook Group for FREE monthly trainings . Click Here For FB Page
2. Subscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT Page
3. Join the Compass Rose XL accelerator program for monthly personalized in-depth training, networking, and mentoring opportunity to take your business to the next level Click Here For More Information
4. Bookmark the Impact Hub website to your browser for continual update for ALL downloadable resources and updates for FREE workshops available to you. Click Here For Start With Occupancy website.

Don't forget to subscribe/follow the podcast for new release alerts and share it with others. Together, we can Inspire Change, Impact Lives, and Improve Outcomes!

Have a marketing question? Text it here!

Support the show

Want more? Tips, workshops and trainings are available to you!

1. Join the Facebook Group for FREE monthly trainings . Click Here For FB Page
2. Subscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT Page
3. Join the Compass Rose XL accelerator program for monthly personalized in-depth training, networking, and mentoring opportunity to take your business to the next level Click Here For More Information
4. Bookmark the Impact Hub website to your browser for continual update for ALL downloadable resources and updates for FREE workshops available to you. Click Here For Start With Occupancy website.

Don't forget to subscribe/follow the podcast for new release alerts and share it with others. Together, we can Inspire Change, Impact Lives, and Improve Outcomes!

Have a marketing question? Text it here!

Support the show

Want more? Tips, workshops and trainings are available to you!

1. Join the Facebook Group for FREE monthly trainings . Click Here For FB Page
2. Subscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT Page
3. Join the Compass Rose XL accelerator program for monthly personalized in-depth training, networking, and mentoring opportunity to take your business to the next level Click Here For More Information
4. Bookmark the Impact Hub website to your browser for continual update for ALL downloadable resources and updates for FREE workshops available to you. Click Here For Start With Occupancy website.

Don't forget to subscribe/follow the podcast for new release alerts and share it with others. Together, we can Inspire Change, Impact Lives, and Improve Outcomes!

Have a marketing question? Text it here!

Support the show

Want more? Tips, workshops and trainings are available to you!

1. Join the Facebook Group for FREE monthly trainings . Click Here For FB Page
2. Subscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT Page
3. Join the Compass Rose XL accelerator program for monthly personalized in-depth training, networking, and mentoring opportunity to take your business to the next level Click Here For More Information
4. Bookmark the Impact Hub website to your browser for continual update for ALL downloadable resources and updates for FREE workshops available to you. Click Here For Start With Occupancy website.

Don't forget to subscribe/follow the podcast for new release alerts and share it with others. Together, we can Inspire Change, Impact Lives, and Improve Outcomes!