In this episode, host JC Granger sits down with Lance Keene, the veteran CEO of Keene Systems — a boutique software consulting firm with nearly four decades of experience in building custom web applications for some of the world’s biggest companies.

Keene Systems specializes in Microsoft technologies like ASP.NET and SQL Server, crafting tailored solutions that transform complex manual workflows into streamlined, data-driven web and mobile apps. Their work has saved clients millions by replacing outdated paper forms and error-prone spreadsheets with secure, efficient digital platforms accessible anywhere, anytime.

The conversation explores how Keene is integrating AI tools into their development process to enhance productivity, improve code quality, and empower their 35-developer team to deliver faster, smarter solutions. Keene shares insights on the evolving role of AI in software consulting, the challenges of scaling custom development, and the future of enterprise software built for real-world business problems.

If you’re interested in how AI is reshaping software development, custom web applications, or managing complex workflows at scale, this episode provides an inside perspective on a veteran-led company driving real innovation in enterprise solutions.

In this episode of The Future of BizTech, host JC Granger chats with Brian Borg, Founder and CEO of OnPath Testing — the QA powerhouse helping software teams hit their product goals without sacrificing quality, momentum, or sanity.

OnPath Testing specializes in crafting customized software testing solutions that integrate seamlessly into existing dev teams, bringing clarity, speed, and confidence to every stage of the Software Development Life Cycle (SDLC). Whether companies are building new apps, launching updates, or recovering from a buggy release, OnPath provides the process, people, and leadership to get things back into “flow.”

The conversation dives into why so many startups wait too long to invest in QA, how OnPath’s remote-first, globally distributed model gives clients premium results at a lower cost, and what it takes to shift from reactive testing to a sustainable quality culture. Brian also shares his origin story from the dot-com era, how QA has matured into a core pillar of modern software development, and how agentic AI is about to transform the entire QA landscape.

If you're building software, managing dev teams, or just want to understand how quality engineering shapes user experience and scalability, this episode offers a grounded, behind-the-scenes look at what really keeps high-growth tech products on track.

In this episode of The Future of BizTech, host JC Granger sits down with Joe Eisner, Co-Founder and CEO of Bliss AI — the company helping enterprises unlock the hidden value in their voice data by converting legacy call recordings into usable formats for AI, analytics, and beyond.

Bliss AI streamlines audio data migration, allowing businesses to extract years’ worth of customer interaction data from outdated, vendor-locked systems and transform it into structured, actionable insights — whether stored on-premise or in the cloud. With 35% of CX leaders citing legacy systems as their biggest barrier to delivering better experiences, Bliss AI offers a simple but powerful solution: liberate your voice data and use it on your terms.

The conversation explores how companies across finance, insurance, healthcare, and other regulated sectors are using Bliss AI to power sentiment analysis, train LLMs, reduce hallucinations in generative models, and enable agentic AI to take on more meaningful customer service roles. Joe also shares the story behind founding Bliss AI after working at AWS, how the company is scaling through channel partners, and why most enterprises don’t realize they’re already sitting on an AI goldmine.

If you're interested in customer experience transformation, AI training data, or the future of voice analytics in enterprise tech, this episode is full of fresh insights and real-world applications.