In this episode, JC Granger explores how Matt Florell, founder and CEO of ViciDial, built one of the most widely used open-source contact center platforms in the world — software that now powers over 150,000 agents daily across industries.

ViciDial may not be a household name, but behind the scenes, it’s the backbone of thousands of outbound and inbound call operations around the globe. Matt shares how he started ViciDial as a side project and grew it into a mission-critical solution for enterprise call centers, government agencies, and startups alike — all without traditional venture funding.

The conversation dives into how open-source principles shaped the company’s growth, what it takes to support users in over 100 countries, and how ViciDial continues to evolve to meet modern demands — from compliance to AI integrations. Matt also opens up about the challenges of scaling global infrastructure without sacrificing flexibility, transparency, or user control.

If you’re interested in telecom infrastructure, open-source SaaS, or how one founder quietly built a global communications engine, this episode offers a rare glimpse into the business behind the dial tone.

In this episode, JC Granger sits down with Ihor Kutsalaba, Founder and CEO of Streamline Utilities — a premier provider of turnkey infrastructure services helping telecom and utility companies rapidly expand across the U.S.

Ihor breaks down how Streamline Utilities tackles one of the most overlooked challenges in America’s digital transformation: the physical execution. From fiber rollouts to city-wide deployments, Ihor shares how his team streamlines permitting, construction, and compliance to help telecom providers scale without bottlenecks.

The conversation explores how Ihor turned an operational challenge into a scalable, systems-first business model — one that bridges the gap between telecom ambitions and real-world implementation. With active projects in multiple states and a growing reputation for reliability, Streamline Utilities is quietly powering the country’s next-gen connectivity.

If you're interested in infrastructure, telecom logistics, or building a business in an unsexy but essential space — this episode delivers valuable insight into the business behind the bandwidth.

In this episode, JC Granger interviews Casey Hill, Head of Growth at DoWhatWorks — the platform reinventing how companies optimize their websites by eliminating the guesswork behind A/B testing.

Casey breaks down how DoWhatWorks leverages a constantly growing database of real-world experiments run by top brands across industries, from SaaS to streaming. With over twenty thousand tests tracked and analyzed, the platform gives companies instant access to what actually works — based on proven outcomes, not opinions.

Instead of wasting time and traffic on slow, inconclusive tests, companies use DoWhatWorks to pinpoint which elements drive conversions by page type, industry, and region. Casey shares how this approach helps Fortune-level organizations improve performance, reduce experimentation costs, and move faster — without adding complexity to their workflow.

He also dives into what makes experiments successful, why most A/B tests fail to deliver clear insights, and how DoWhatWorks is helping product and marketing teams make data-backed decisions that deliver real impact.

If you’re in growth, UX, product, or performance marketing — or you're simply tired of testing things that never move the needle — this episode is packed with insight on how to optimize smarter.