In this episode, JC Granger explores how Matt Florell, founder and CEO of ViciDial, built one of the most widely used open-source contact center platforms in the world — software that now powers over 150,000 agents daily across industries.

ViciDial may not be a household name, but behind the scenes, it’s the backbone of thousands of outbound and inbound call operations around the globe. Matt shares how he started ViciDial as a side project and grew it into a mission-critical solution for enterprise call centers, government agencies, and startups alike — all without traditional venture funding.

The conversation dives into how open-source principles shaped the company’s growth, what it takes to support users in over 100 countries, and how ViciDial continues to evolve to meet modern demands — from compliance to AI integrations. Matt also opens up about the challenges of scaling global infrastructure without sacrificing flexibility, transparency, or user control.

If you’re interested in telecom infrastructure, open-source SaaS, or how one founder quietly built a global communications engine, this episode offers a rare glimpse into the business behind the dial tone.

In this episode, JC Granger sits down with Ihor Kutsalaba, Founder and CEO of Streamline Utilities — a premier provider of turnkey infrastructure services helping telecom and utility companies rapidly expand across the U.S.

Ihor breaks down how Streamline Utilities tackles one of the most overlooked challenges in America’s digital transformation: the physical execution. From fiber rollouts to city-wide deployments, Ihor shares how his team streamlines permitting, construction, and compliance to help telecom providers scale without bottlenecks.

The conversation explores how Ihor turned an operational challenge into a scalable, systems-first business model — one that bridges the gap between telecom ambitions and real-world implementation. With active projects in multiple states and a growing reputation for reliability, Streamline Utilities is quietly powering the country’s next-gen connectivity.

If you're interested in infrastructure, telecom logistics, or building a business in an unsexy but essential space — this episode delivers valuable insight into the business behind the bandwidth.

In this episode, JC Granger interviews Casey Hill, Head of Growth at DoWhatWorks — the platform reinventing how companies optimize their websites by eliminating the guesswork behind A/B testing.

Casey breaks down how DoWhatWorks leverages a constantly growing database of real-world experiments run by top brands across industries, from SaaS to streaming. With over twenty thousand tests tracked and analyzed, the platform gives companies instant access to what actually works — based on proven outcomes, not opinions.

Instead of wasting time and traffic on slow, inconclusive tests, companies use DoWhatWorks to pinpoint which elements drive conversions by page type, industry, and region. Casey shares how this approach helps Fortune-level organizations improve performance, reduce experimentation costs, and move faster — without adding complexity to their workflow.

He also dives into what makes experiments successful, why most A/B tests fail to deliver clear insights, and how DoWhatWorks is helping product and marketing teams make data-backed decisions that deliver real impact.

If you’re in growth, UX, product, or performance marketing — or you're simply tired of testing things that never move the needle — this episode is packed with insight on how to optimize smarter.

In this episode, JC Granger talks with Zulfiya Forsythe, founder and CEO of Omadli Group, an AI and data analytics agency that's transforming the construction industry—one automation at a time.

Zulfiya shares how Omadli Group empowers construction-adjacent businesses to streamline operations, plug revenue leaks, and scale smarter using AI-powered voice agents and integrated analytics. With deep expertise in accounting, IT, and business intelligence, she breaks down how her team builds custom solutions that turn missed calls into conversions, optimize quoting and compliance, and give business owners back their most valuable asset: time.

If you're a contractor, property manager, or service-based business leader tired of juggling disconnected tools, losing leads, and flying blind on your data—this episode reveals how Zulfiya Forsythe and Omadli Group are helping companies double their revenue without doubling their workload.

In this episode, JC Granger sits down with Kelly Siegel, CEO of National Technology Management (NTM), on his mission to make enterprise-grade cybersecurity as simple and seamless as ordering a pizza.

Kelly shares how NTM helps businesses protect their operations with 24/7 managed IT and cybersecurity — reducing downtime, strengthening compliance, and uncovering threats most companies don’t even know exist. Backed by radical discipline and a personal journey of overcoming adversity, Kelly explains how he’s built a business that empowers leaders to scale securely, stay resilient, and focus on growth.

If you're a business leader looking to simplify your tech stack, reduce costly downtime, and defend against rising cyber threats—without hiring a full internal IT team—this episode will show you how Kelly Siegel and NTM make it possible.

In this episode, JC Granger speaks with Eric Edelstein, co-founder of DOKKA — the AI-powered accounting automation platform transforming how finance teams operate.

Eric breaks down how DOKKA streamlines both accounts payable and financial close processes, helping companies eliminate manual bottlenecks, improve accuracy, and close their books faster. From invoice handling in seconds to centralized reconciliation and automated journal entries, DOKKA enables finance teams to scale without hiring more people.

If you're a CFO, controller, or operator looking to modernize your finance stack, this episode offers a sharp look at the future of accounting.

In this episode, host JC Granger interviews Woody Klemetson, founder and CEO of AskElephant — a customer intelligence platform designed to make sales, success, and go-to-market teams radically more effective without adding extra meetings or manual work.

AskElephant acts as a private GPT trained on your company’s customer data. It automatically takes smart notes, uncovers churn risks, and delivers real-time insights across teams. Woody shares how the tool helps revenue teams collapse data silos, retain more customers, and win deals faster — all while avoiding the usual dashboards, reporting headaches, or engineering dependencies.

The conversation dives into the future of AI-driven GTM strategies, the rise of intelligent automation, and why understanding your customer conversations might be the most valuable asset your team is overlooking.

If you're building in SaaS, revenue ops, or AI for business teams — this is a must-listen.

In this episode, host JC Granger talks with Conor McGowan-Smyth, CEO of Brava Solutions — a fast-growing MSP and telco-backed IT provider operating across Latin America, the Caribbean, and select U.S. markets. Conor shares how Brava is scaling its hybrid cloud, connectivity, and cybersecurity services to support businesses in underserved regions that often lack dedicated IT teams.

The conversation dives into Brava’s unique telco roots, its channel partner strategy for U.S. expansion, and how it’s simplifying complex tech for mid-market companies. Conor also explores how AI, data sovereignty, and evolving cyber threats are reshaping the managed services landscape.

If you’re interested in the future of IT infrastructure, cross-border tech strategy, or building trust in emerging markets — this episode is for you.