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In this episode of Workday Gold, I’m joined by longtime friend and Workday veteran Joe Jackson. Joe brings over 16 years of experience across the Workday ecosystem—serving as both a customer and a consultant. We reflect on our first Workday implementation project together at Wycliffe nearly a decade ago and dig into how those early experiences shaped our careers. From navigating go-live without a public date to solving for complex organization needs before Extend even existed, it’s a walk down memory lane packed with insights.

But this isn’t just about history. Joe shares what it’s really like to juggle multiple clients as a consultant, the reality of being measured by utilization, and the pros and cons of management roles.

Whether you’re considering a move to consulting or trying to decide if leadership is your next step, this episode is filled with hard-earned wisdom, practical career advice, and a few good laughs.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/

To connect with Joe Jackson, you can find him on LinkedIn:

https://www.linkedin.com/in/joe-jackson-2262212/

In this episode of Workday Goal, host Keith Bitikofer and guest Christian Delcid tackle the journey from Workday analyst to manager. They explore practical strategies for developing leadership skills before a management position opens, including volunteering for coordination roles, practicing effective delegation, and finding leadership opportunities outside the workplace. Keith shares what qualities he looks for in potential managers and why raising your hand when others won't is a crucial indicator of leadership potential.

Beyond tactics, they dive into the realities of management—from having difficult conversations to handling confidential information—and discuss how to determine if a management path aligns with your strengths and goals.

This conversation offers valuable insights for Workday professionals considering their next career move. It emphasizes that true leadership isn't about titles but impact and that the most successful transitions happen when individuals are already demonstrating leadership in their current roles.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/

To connect with Christian Delcid, you can find him on LinkedIn: https://www.linkedin.com/in/christiandelcid/

In this episode of Workday Gold, hosts Keith Bitikofer and Christian Delcid tackle the transformative impact of AI on Workday professionals. They share practical examples of how they're using tools like ChatGPT, Claude, Gemini, and Copilot to revolutionize their daily work, from meeting preparation to request categorization and document creation. Through candid discussion, they reveal how different AI platforms produce dramatically different results and why "AI first" thinking is essential for career survival in 2025.

Beyond just tool recommendations, Keith and Christian explore the deeper implications for Workday analysts' career paths, including the crucial "translator" role between technology and business needs. They address the concept of the "super worker" and why waiting for formal training or company directives is a dangerous career strategy. The episode concludes with Christian's powerful reframing of AI adoption: not as a threat, but as an opportunity to focus on "doing the things that only I can do" for organizations.

Resources Mentioned:

• Josh Bershyn's research on "The Rise of the Super Worker"
  https://joshbersin.com/
• Mando (Workday documentation AI tool) - Check out Christian's separate podcast episode on this!
  https://www.mando.work/
• Major AI platforms: ChatGPT, Claude, Google Gemini, and Microsoft Copilot

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/

To connect with Christian Delcid, you can find him on LinkedIn: https://www.linkedin.com/in/christiandelcid/