Business Practice

In 2001, when Jacqueline Novogratz founded Acumen, a global community of socially and environmentally responsible partners dedicated to changing the way the world tackles poverty, few had heard of impact investing - Acumen’s practice of “doing well by doing good”. Nineteen years later, there’s been a seismic shift in how corporate boards and other stakeholders evaluate businesses: Impact investment is not only morally defensible, but now also economically advantageous, even necessary.

We are living in a time when behavioral change is necessary for our health and survival. Yet we find it exceedingly difficult to transform our own habits, let alone those of other people. Enter Naohiro Matsumura, whose powerful new design method is as astonishingly simple in its logic as it is sophisticated in its psychology. It allows any of us to address challenges in our homes, our public spaces, and our social interactions.

Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back—and they tell their friends. Backed by plenty of on-the-ground research and real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more.

Learn to change your mindset, relieve anxiety, dissolve pain, and bring a greater sense of wellbeing into your life by changing how you pay attention, with easy-to-apply techniques and in-the-moment exercises from Dr. Les Fehmi’s Open Focus method.

In Hero Maker you will learn how to bring real change to your church and community by developing the practical skills to help others reach their leadership potential. Drawing on five powerful practices found in the ministry of Jesus, Hero Maker presents the key steps of apprenticeship that will build up other leaders and provides strategies for how you can activate gifts, help others take ownership, and develop a simple scorecard for measuring your kingdom-building progress.

Imagine this: You’re trying to price a project, but you’re stuck second-guessing yourself because you don’t know how to balance value and profit. Or maybe you’ve spent hours wooing a potential client, only to find they’ve gone with someone else. Worse yet, you’re knee-deep in a project, only to realise your contract didn’t protect you from unexpected changes – and now you’re footing the bill. If any of that sounds familiar, it’s not your fault.

An international bestseller, featuring the influential GROW model, this book is the founding text of the coaching profession. It explains why enabling people to bring the best out of themselves is the key to driving productivity, growth, and engagement. A meaningful coaching culture has the potential to transform the relationship between organizations and employees and to put both on the path to long-term success.

Running a Small Business is hard work. There are no shortcuts. Your livelihood, as well as the livelihood of your employees, depends on the success or failure of your business. Every day brings new challenges and obstacles that you as a Small Business owner need to overcome. The goal of this book is not to help eliminate those financial headwinds, but rather to provide you with the foundational financial knowledge to help you understand their cause and how to work towards mitigating them. By having this foundational knowledge not only can you speak the lingo when it comes to finance, but ...

This book makes publicly available for the first time the same inclusive design process used at Google to create user-centric award-winning and profitable products. Author and Head of Product Inclusion Annie Jean-Baptiste outlines what those practices look like in industries beyond tech with fascinating case studies. Listeners will learn the key strategies and step-by-step processes for inclusive product design that limits risk and increases profitability.

Is it possible to be grateful in challenging times? Our wellbeing depends on it, but how do we achieve it? In Wake Up Grateful, Kristi Nelson, executive director of A Network for Grateful Living, unlocks the path to recognizing abundance in every moment, no matter the moment. With questions for reflection, daily exercises, and perspective prompts, Nelson introduces listeners to the benefits of a daily gratitude practice.

This book has been developed from experiences both "in the trenches" of real estate sales activities and from teaching practical techniques at community colleges, National University, and in brokerage offices. It is hoped that both the new licensee and old-hands looking for a new start will find in this text a refreshing perspective on the various topics covered. Rather than a rehash of real estate practices, this book is intended to be a “how to” book. It describes current issues and relevant data from the viewpoint of a salesperson. It is designed to show how modern methods of ...

In 27 inspiring and insightful essays, this audiobook celebrates the wisdom of some of the most recognized thought leaders of our day, who share their unique visions of leadership for the future. Our post-9/11 world presents new and unexpected challenges for present and future leaders, and the articles in this audiobook reaffirm, reconsider, and expand on the basic principles and values of leadership as they apply to emerging and unforeseen challenges, opportunities, and trends.

Are you struggling to keep projects on track, manage deadlines, and lead teams effectively? Do you want to pass your PMP®, CAPM®, or PRINCE2® exam with confidence? Whether you're an aspiring project manager, a business leader, or a seasoned professional, this book is your ultimate roadmap to mastering project management and excelling in your career.

Life isn’t about “finding” fulfillment and success - it’s about creating it. Why then has creativity been given a back seat in our culture? No longer. Creativity is a force inside every person that, when unleashed, transforms our lives and delivers vitality to everything we do. Establishing a creative practice is therefore our most valuable and urgent task - as important to our well-being as exercise or nutrition. The good news? Renowned artist, author, and CreativeLive founder, Chase Jarvis, reminds us that creativity isn't a skill - it's a habit available to everyone.

The job of a Chief Technical Officer is broad, ever-changing, and hard to define. Is the CTO an engineer, an architect, a people manager, or an executive? Turns out, in most cases, it’s all of the above—and even the most experienced “techies” often find themselves feeling underprepared for the human and logistical sides of this pivotal role.

In a series of intimate and candid conversations, they dig deep into the power of love, the benevolent nature of reality, the friendly universe, and the heart of who we really are. Life Loves You is filled with inspiring stories and helpful meditations, prayers, and exercises. Louise and Robert present a practical philosophy based on seven spiritual practices.

Small businesses that are built to win with M.O.D.E.L.S. follow a powerful guide for small business owners who are ready to rise above average and lead with purpose. At the heart of the book is a proven framework called M.O.D.E.L.S., representing Motivation, Organization, Discipline, Ethics, Lifelong learning, and the Strength to never give up. Each chapter explores one element of the model, offering real-world insights, tactical strategies, and inspiring success stories. Readers will learn how motivation can ignite even the most stagnant dream. They’ll discover how organization turns ...

From technology, media, and retail to sport teams, government agencies, and financial institutions, learn the actual strategies and processes being used to learn about customers, improve manufacturing, spur innovation, improve safety, and so much more. Organized for easy dip-in navigation, each chapter follows the same structure to give you the information you need quickly. For each company profiled, learn what data was used, what problem it solved, and the processes put in place to make it practical, as well as the technical details, challenges, and lessons learned from each unique scenario.

Discover the missing piece of the manifestation puzzle that explains why positive thinking alone often fails to deliver results. While the Law of Attraction has captured worldwide attention, this groundbreaking book reveals its essential companion principle—the Law of Compensation—that determines not just what opportunities appear but what abundance actually manifests in your life. Unlock the powerful truth behind why some people effortlessly attract prosperity while others struggle despite using identical manifestation techniques. Learn how universal principles work together as an ...

The nonprofit sector of our society is growing rapidly, creating a major need for guidelines and expert advice on how to manage these organizations effectively. Management guru Peter F. Drucker provides excellent examples and explanations of mission, leadership, resources, marketing, goals, people development, decision-making, and much more. Included are interviews with nine experts that address key issues in the booming nonprofit sector.