Difficult Relationships

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners.

John Conlan is nicknamed “The Bathroom Bomber” after setting off firecrackers in the boys’ bathroom 23 times without getting caught. John and his best friend, Lorraine, can never please their parents, and school is a chore. To pass the time, they play pranks on unsuspecting people, and it's during one of these pranks that they meet the “Pigman”. In spite of themselves, John and Lorraine soon get caught up in Mr. Pignati’s zest for life. In fact, they become so involved that they begin to destroy the only corner of the world that has ever mattered to them. Can they stop before it’s too late?

When an English assignment forces "snobby" Ashbury students Lydia, Emily, and Cassie to exchange letters with "low-life" Brookfield guys, Lydia and Emily are surprised to find their Brookfield pen pals so kind and civilized. But after Cassie's cross-town correspondent threatens her, the friends plan a series of madcap missions designed to teach this malevolent male a lesson he won't forget.

Are the narcissists in your life making you miserable? Are you worn out by their constant demands for attention, their absolute conviction they are right (even when they’re clearly not), their determination to do whatever they want (regardless of the impact), and their baffling need to control everyone and everything around them? In this thought-provoking, sanity-saving audiobook, Thomas Erikson helps you understand what makes narcissists tick and, crucially, how to handle them without wearing yourself out in the process.

This guide gives you the tools to handle life's annoyances with humor and dignity. Have you ever replayed a rude comment long after it happened? Wondering why someone’s snarky remark can derail your day? Are you struggling to stay composed when a colleague cuts you off mid-sentence or when a stranger’s glare feels like an attack?

Dubbed "Dumplin'" by her former beauty queen mom, Willowdean has always been at home in her own skin. Her thoughts on having the ultimate bikini body? Put a bikini on your body. With her all-American-beauty best friend, Ellen, by her side, things have always worked...until Will takes a job at Harpy's, the local fast-food joint. There she meets Private School Bo, a hot former jock. Will isn't surprised to find herself attracted to Bo. But she is surprised when he seems to like her back.

Samantha Kingston has it all: the world's most crush-worthy boyfriend, three amazing best friends, and first pick of everything at Thomas Jefferson High—from the best table in the cafeteria to the choicest parking spot. Friday, February 12, should be just another day in her charmed life. Instead, it turns out to be her last. Then she gets a second chance. Seven chances, in fact.

Marin hasn't spoken to anyone from her old life since the day she left everything behind. No one knows the truth about those final weeks. Not even her best friend, Mabel. But even thousands of miles away from the California coast, at college in New York, Marin still feels the pull of the life and tragedy she's tried to outrun. Now, months later, alone in an emptied dorm for winter break, Marin waits. Mabel is coming to visit, and Marin will be forced to face everything that's been left unsaid and finally confront the loneliness that has made a home in her heart.

Reaching the end of their flight in The Knife of Never Letting Go, Todd and Viola did not find healing and hope in Haven. They found instead their worst enemy, Mayor Prentiss, waiting to welcome them to New Prentisstown. There they are forced into separate lives: Todd to prison, and Viola to a house of healing where her wounds are treated. Soon Viola is swept into the ruthless activities of the Answer, while Todd faces impossible choices when forced to join the mayor’s oppressive new regime.

Giselle Boyer and her identical twin, Isabelle, are as close as sisters can be, even as their family seems to be unraveling. Then the Boyers are caught in a car crash that will shatter everyone's world forever. Giselle wakes up in the hospital, injured and unable to speak or move. Trapped in the prison of her own body, Giselle must revisit her past in order to understand how the people closest to her - her friends; her parents; and above all Isabelle, her twin - have shaped and defined her. Will she allow her love for her family and friends to lead her to recovery?

Five years. That's how long Coyote and her dad, Rodeo, have lived on the road in an old school bus, criss-crossing the nation. It's also how long ago Coyote lost her mom and two sisters in a car crash. Coyote hasn't been home in all that time, but when she learns that the park in her old neighborhood is being demolished - the very same park where she, her mom, and her sisters buried a treasured memory box - she devises an elaborate plan to get her dad to drive 3,600 miles back to Washington state in four days...without him realizing it.

For decades, historians have perpetuated the myth of a "Churchillian" relationship between Ronald Reagan and Margaret Thatcher, citing their longtime alliance as an example of the "special" bond between the United States and Britain. But, as Richard Aldous argues in this penetrating dual biography, Reagan and Thatcher clashed repeatedly - over the Falklands war, Grenada, and the SDI and nuclear weapons - while carefully cultivating a harmonious image for the public and the press.

Leigh Chen Sanders is absolutely certain about one thing: When her mother died by suicide, she turned into a bird. Leigh, who is half Asian and half white, travels to Taiwan to meet her maternal grandparents for the first time. There, she is determined to find her mother, the bird. In her search, she winds up chasing after ghosts, uncovering family secrets, and forging a new relationship with her grandparents.

She's a tomboy. He's the boy next door. With three older brothers, Charlotte Reynolds, aka Charlie, has always been more comfortable calling the shots on a basketball court than flirting with the opposite sex. So when her police officer dad demands she get a summer job to pay for the latest in a long line of speeding tickets, she's more than a little surprised to find herself working at a chichi boutique and going out with a boy who has never seen her tear it up in a pickup game.

When she’s modeling, Annabel Greene is the picture of perfection - the girl who has everything. But her real life is far from perfect. Her best friend, Sophie, and she are no longer speaking; her older sister’s eating disorder is affecting everything at home. Then she meets Owen. He’s intense, music-obsessed, and dedicated to always telling the truth. And most of all, he’s determined to make Annabel happy....

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

When Brittany Ellis walks into chemistry class on the first day of senior year, she has no clue that her carefully created perfect life is about to unravel before her eyes. She's forced to be lab partners with Alex Fuentes, a gang member from the other side of town, and he is about to threaten everything she's worked so hard for her flawless reputation, her relationship with her boyfriend, and the secret that her home life is anything but perfect.

Nick is one of the chosen few at his high school: intelligent, popular, wealthy. People think his life is pretty easy. Except for one thing. Nick has never told anyone about his father's violent temper. In a harrowing journey of self-discovery, Nick learns the truth about himself - and that the phrase "like father, like son" can carry terrifying possibilities.

Eden Monro came to California for a summer of sun, sand and celebrities - what better way to forget about the drama back home? Until she meets her new family of strangers: a dad she hasn't seen in three years, a step-monster and three stepbrothers. Eden gets her own room in her dad's fancy house in Santa Monica. A room right next door to her oldest stepbrother, Tyler Bruce. Whom she cannot stand. He's got angry green eyes and ego bigger than a Beverly Hills mansion. She's never felt such intense dislike for someone.

The handsome son of wealthy parents, Connor has everything anyone could want...except his family's love and affection. Jailed for years after killing his mother's child-molesting boyfriend, Tony is confused about his sexuality. Manic-depressive Vanessa cuts herself. All three stories intertwine in a brutally honest story about pain and resilience.