English Communication

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.

Brilliantly researched, impassioned, and accessible, Presence is filled with stories of individuals who learned how to flourish during the stressful moments that once terrified them. Every listener will learn how to approach their biggest challenges with confidence instead of dread, and to leave them with satisfaction instead of regret.

Talking to people about your designs might seem like a basic skill, but it can be difficult to do well. In many cases, how you communicate with stakeholders, clients, and other non-designers may be more important than the designs themselves. Because if you can't get their support, your work will never see the light of day - no matter how good it is. This practical guide focuses on principles, tactics, and actionable methods for presenting your designs.

Granville N. Toogood is a top executive communications expert, as well as an established speaker, trainer, and writer. Before starting his own company in 1982, Mr. Toogood was a television reporter and network news producer for NBC and ABC. Today, he works with a long list of blue-chip clients and has served as a consultant to 38 of the Fortune 500 CEOs, as well as thousands of senior-level executives, elected officials, and diplomats throughout the world. This book is based on his acclaimed corporate workshops in executive communications.

Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global best seller to help you wring positive results from even the most twisted interactions you're likely to experience today.

Michael Chad Hoeppner has coached presidential candidates, prominent CEOs, and Ivy League deans on their communication skills. Now, he shares his wide‑ranging knowledge in Don't Say Um. Hoeppner has created an entirely new approach to communication training, providing physical exercises to quickly improve speaking. With simple-to-master exercises, Don’t Say Um is an essential tool for improving your speech. Don't Say Um challenges our preconceived notions of good speaking techniques and offers powerful tools to become master communicators.

Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.

Have you ever felt like you're talking, but nobody is listening? Renowned five-time TED Talk speaker and author Julian Treasure reveals how to speak so that people listen - and how to listen so that people feel heard. As this leading sound expert demonstrates via interviews with world-class speakers, professional performers, and CEOs at the tops of their fields, the secret lies in developing simple habits that can transform our communication skills, the quality of our relationships, and our impact in the world.

It's easy to identify rage in people who lose their temper at traffic jams, unruly children, unresponsive coworkers, and unrealistic bosses. But we may not recognize more subtle manifestations of anger, such as being uncomfortable with loose ends, acting impatiently, or being overly critical. That is anger, too. And, as is so often the case, angry folks don't seem to realize that the behavior causing them problems at home or at work actually stems from unrecognized and unresolved pain and emotional injuries from the past.

2025 Edition - Updated With All Modern Anger Management Insights + 5 Exclusive Bonuses Included To Help You Raise Happy, Healthy Kids! Break Free From Frustration and Discover the Secret to Raising Emotionally Secure, Happy Children—While Staying Patient and In Control (Parenting & Anger Management Expert Approved!) Does your child's behavior often test your patience, pushing you to the edge and causing a surge of anger? Have you tried countless strategies, but still find heated arguments flaring up at home, causing endless frustration and stress? Do you finally want to end yelling and ...

Would you like to build a stronger relationship? This relationship book for couples will help you get to know each other on a new level, with activities and games centered around having carefree fun. COUPLES THERAPY WORKBOOK is a series of guided questions and exercises to promote meaningful couple conversations and build ongoing, connected communication. It is presented weekly over the course of 7 weeks. However, it may be adjusted to fit any timeline and developed to be utilized by couples and clinicians working with couples in a marriage counseling setting. Evidence-Based Marriage ...

Dysregulation is often referred to as being triggered or upset. Quite often people who are unaware of their dysregulation are angry, explosive, or they might shut down or be overly emotional. Dysregulation can be exaggerated by difficult past experiences - especially in childhood. It is also useful to understand that dysregulation is the CORRECT expression of a properly functioning nervous system - everyone can become dysregulated at times.

"Talk" seems so normal, so ordinary, so harmless. Yet there are few things we do that are more important. And underneath the normality of it all is a great struggle, a war of words that we fight every day. Who hasn't been hurt by the words of another? Who hasn't regretted something they said? Recognizing that words are powerful, Paul Tripp shows us how the gospel transforms the way we communicate. Our Lord Jesus Christ, the Word is the only hope for our words. In our war of words, he is the one who gives us the victory.

One of today's most in-demand leadership consultants, Harrison Monarth, has coached executives and CEOs in various industries, from technology, medicine and law, to hospitality, and consumer products. They have come from companies as large and wide-ranging as Hewlett-Packard, P&G, General Motors, Deloitte Consulting, PepsiCo, and Standard and Poor's. Monarth has now updated his classic groundbreaking guide to give you the edge on the competition in today's dog-eat-dog business landscape.

"I've been with my boyfriend for 10 years, and just doing level one questions so far, I've learned things about him I didn't know!!" - Review by Laurie 1/11/23 We are living through a crisis of communication. As a therapist, I hear complaints about relationships and dating nearly everyday. Trust me when I say that the bar is SO low. I constantly hear complaints like: "All I want is someone to actually ask questions about me on a date." "He's cute, but it's like I'm talking to a wall." "We've been together for years, but I still feel like we never know what to talk about?" "I feel like my ...

Cutting-edge research reveals that parents can play a huge role in helping toddlers and preschoolers with autism spectrum disorder (ASD) connect with others and live up to their potential. This encouraging guide from the developers of a groundbreaking early intervention program provides doable, practical strategies you can use every day. Nearly all young kids - including those with ASD - have an amazing capacity to learn. Drs. Sally Rogers, Geraldine Dawson, and Laurie Vismara make it surprisingly simple to turn daily routines like breakfast or bath time into fun learning experiences.

Parlez-vous Doggish? At long last, dogs will know just how smart their owners can be. By unlocking the secrets of the hidden language of dogs, psychologist Stanley Coren allows us into the doggy dialogue, or "Doggish", and makes effective communication a reality. Drawing on substantial research in animal behavior, evolutionary biology, and years of personal experience, Coren demonstrates that the average house dog can understand language at about the level of a two-year-old human.

This book compiles, for the first time, Stephen W. Porges's decades of research. A leading expert in developmental psychophysiology and developmental behavioral neuroscience, Porges is the mind behind the groundbreaking Polyvagal Theory, which has startling implications for the treatment of anxiety, depression, trauma, and autism. Adopted by clinicians around the world, the Polyvagal Theory has provided exciting new insights into the way our autonomic nervous system unconsciously mediates social engagement, trust, and intimacy.