English Communication

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.

Stop pushing each other away. Learn to build bridges instead of walls—even when you disagree. Satisfying relationships are built on the foundation of being heard, understood, and validated. Miscommunication can lead to conflict, misunderstandings, and loneliness. Uncover why your efforts at connection might be failing. In How to Talk, Listen, and Forgive, Zoe McKey addresses the core issues that prevent healthy communication. Learn how to respond rather than react, how to empathize even when -especially when- it’s hard, and maintain a secure bond over the long haul. This book provides ...

Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Brilliantly researched, impassioned, and accessible, Presence is filled with stories of individuals who learned how to flourish during the stressful moments that once terrified them. Every listener will learn how to approach their biggest challenges with confidence instead of dread, and to leave them with satisfaction instead of regret.

Talking to people about your designs might seem like a basic skill, but it can be difficult to do well. In many cases, how you communicate with stakeholders, clients, and other non-designers may be more important than the designs themselves. Because if you can't get their support, your work will never see the light of day - no matter how good it is. This practical guide focuses on principles, tactics, and actionable methods for presenting your designs.

Analogy is the core of all thinking. This is the simple but unorthodox premise that Pulitzer Prize-winning author Douglas Hofstadter and French psychologist Emmanuel Sander defend in their new work. Hofstadter has been grappling with the mysteries of human thought for over 30 years. Now, with his trademark wit and special talent for making complex ideas vivid, he has partnered with Sander to put forth a highly novel perspective on cognition.

Granville N. Toogood is a top executive communications expert, as well as an established speaker, trainer, and writer. Before starting his own company in 1982, Mr. Toogood was a television reporter and network news producer for NBC and ABC. Today, he works with a long list of blue-chip clients and has served as a consultant to 38 of the Fortune 500 CEOs, as well as thousands of senior-level executives, elected officials, and diplomats throughout the world. This book is based on his acclaimed corporate workshops in executive communications.

Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global best seller to help you wring positive results from even the most twisted interactions you're likely to experience today.

Do you ever feel like your relationships are missing something, and you're not sure what that something is? Do you crave deeper connections but don't know how to get there? You're not alone. Discover the transformative power of empathy and emotional validation in this comprehensive guide by Daniel Brooks, an experienced counselor and communication expert. This practical toolkit provides hands-on solutions to common relationship challenges like: Endless miscommunications and arguments Feeling unheard and misunderstood Emotional distance and lack of intimacy Digitally distracted partners ...

Explore the world of names: What is something that literally everything in existence has in common? It all has a name! With this audiobook, you can learn the origins of these names. From countries and cities to toys and animals to even planets, learn the etymology of interesting words in a fun and entertaining way. Learn new things: Why is New York called New York? Name Explain has the answer for you.

Would you like to build a stronger relationship? This relationship book for couples will help you get to know each other on a new level, with activities and games centered around having carefree fun. COUPLES THERAPY WORKBOOK is a series of guided questions and exercises to promote meaningful couple conversations and build ongoing, connected communication. It is presented weekly over the course of 7 weeks. However, it may be adjusted to fit any timeline and developed to be utilized by couples and clinicians working with couples in a marriage counseling setting. Evidence-Based Marriage ...

The Prompt Recipe: A Practical Guide to Prompt Engineering and AI Interaction Unlock the full potential of AI tools like ChatGPT—without guesswork, gimmicks, or copy-paste hacks. If you’ve used generative AI, you’ve seen both its promise and its pitfalls. Sometimes it delivers exactly what you need. But more often, the results feel generic, vague, or off-target. The problem isn’t the tool—it’s how we’re using it. This book introduces a powerful idea: a great prompt isn’t a magic formula, it’s a thinking strategy. Whether you're a consultant, entrepreneur, marketer, manager...

It's easy to identify rage in people who lose their temper at traffic jams, unruly children, unresponsive coworkers, and unrealistic bosses. But we may not recognize more subtle manifestations of anger, such as being uncomfortable with loose ends, acting impatiently, or being overly critical. That is anger, too. And, as is so often the case, angry folks don't seem to realize that the behavior causing them problems at home or at work actually stems from unrecognized and unresolved pain and emotional injuries from the past.

Whether you are looking to position yourself as an industry expert, extend your sphere of influence, or gain the support and backing of vital constituencies, The 7 Principles of Public Speaking will give you the tools you need to achieve your goal.

2025 Edition - Updated With All Modern Anger Management Insights + 5 Exclusive Bonuses Included To Help You Raise Happy, Healthy Kids! Break Free From Frustration and Discover the Secret to Raising Emotionally Secure, Happy Children—While Staying Patient and In Control (Parenting & Anger Management Expert Approved!) Does your child's behavior often test your patience, pushing you to the edge and causing a surge of anger? Have you tried countless strategies, but still find heated arguments flaring up at home, causing endless frustration and stress? Do you finally want to end yelling and ...

Michael Chad Hoeppner has coached presidential candidates, prominent CEOs, and Ivy League deans on their communication skills. Now, he shares his wide‑ranging knowledge in Don't Say Um. Hoeppner has created an entirely new approach to communication training, providing physical exercises to quickly improve speaking. With simple-to-master exercises, Don’t Say Um is an essential tool for improving your speech. Don't Say Um challenges our preconceived notions of good speaking techniques and offers powerful tools to become master communicators.

Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.

Why is the gap so great between our hopes, our intentions, even our decisions - and what we are actually able to bring about? Even when we are able to make important changes - in our own lives or the groups we lead at work - why are the changes are so frequently short-lived and we are soon back to business as usual? What can we do to transform this troubling reality?

Dysregulation is often referred to as being triggered or upset. Quite often people who are unaware of their dysregulation are angry, explosive, or they might shut down or be overly emotional. Dysregulation can be exaggerated by difficult past experiences - especially in childhood. It is also useful to understand that dysregulation is the CORRECT expression of a properly functioning nervous system - everyone can become dysregulated at times.