Practice Management

What really works in BIG fundraising? The latest, greatest answer is … about 2000 years old. In 1 Timothy 6:17-19, Paul instructs Timothy on the ministry of major gifts fundraising. A deep-dive word study shows how these approaches match the latest experimental research and real-world best practices. Want to be a more effective, more confident, and more inspired major gifts fundraiser for your ministry? Read this and learn the practical, step-by-step process for real-world success taken straight from scripture!

In 27 inspiring and insightful essays, this audiobook celebrates the wisdom of some of the most recognized thought leaders of our day, who share their unique visions of leadership for the future. Our post-9/11 world presents new and unexpected challenges for present and future leaders, and the articles in this audiobook reaffirm, reconsider, and expand on the basic principles and values of leadership as they apply to emerging and unforeseen challenges, opportunities, and trends.

"false hustle": Transforming Customer Experience from Illusion to Impact In the high-stakes world of modern business, where customer loyalty is the linchpin of success, contact centers stand as the unsung heroes. Yet, despite their critical role, many centers unknowingly sabotage their efforts through a phenomenon known as "false hustle", the misguided pursuit of efficiency at the expense of genuine customer satisfaction. In false hustle, Tom Laird, CEO of Expivia and OttoQA, brings over three decades of industry expertise to light, offering a revolutionary approach to customer experience (...

Rather than running yourself into the ground and waiting until your next vacation to recharge, Getting Away invites you to make space in your everyday routine for self-care and deeper connection with others. With 75 easy-to-implement practices, this audiobook helps you to slow down despite the frenetic pace of the world around you.

An audiobook about teams to help teams become more positive, united, and connected.

Introduction to ISO 9001 Management Review and Continuous Improvement is a comprehensive guide to understanding the core principles of ISO 9001 and the vital role of management reviews and continuous improvement in maintaining a robust Quality Management System (QMS). This book explores the key elements of ISO 9001, with a focus on integrating management reviews and fostering a culture of continuous improvement within organizations. It provides step-by-step guidance on how to conduct management reviews, implement corrective actions, and improve processes for long-term success. This resource...

Prepare for the Society for Human Resource Management Certified Professional (SHRM-CP) exam with the SHRM-CP Exam Study Guide. This comprehensive resource is designed to help you master the exam content and achieve certification success.

Unlock the potential of the digital future with "Blockchain in Supply Chain Management," a captivating exploration of how blockchain technology is transforming the backbone of global commerce. This comprehensive eBook takes you on a journey through the intricate world of supply chains and the revolutionary impact of blockchain technology. Start by diving into the fundamentals of blockchain and supply chains, and discover the powerful intersection where these two worlds meet to revolutionize industries. Whether you’re a novice or a seasoned professional, gain a clear understanding of ...

The Business of Expertise, David’s previous book, set the stage by suggesting a narrow focus and then capitalizing on the patterns that emerge from repeated application of your expertise. This book builds on that work by suggesting how to craft a consulting practice with those insights.

Preeminent leadership scholar Linda Hill, along with former Pixar tech wizard Greg Brandeau, MIT researcher Emily Truelove, and Being the Boss coauthor Kent Lineback, found among leaders a widely shared, and mistaken, assumption: that a "good" leader in all other respects would also be an effective leader of innovation. The truth is, leading innovation takes a distinctive kind of leadership, one that unleashes and harnesses the "collective genius" of the people in the organization.

Do you ever feel guilty for being angry? Women and girls are often taught that we are overreacting, or just being too sensitive or unreasonable when anger arises. This bottled-up anger can then lead to inner criticism, self-doubt, resentment, emotional avoidance, and conflicts with others. In this much-needed guide, a clinical psychologist and somatic therapist reveals how anger creates stress in the body and mind, and offers powerful body-based, somatic practices and cognitive behavioral therapy (CBT) techniques to help you let go of internalized anger.

Dive into "The Operating Partner Playbook: A Comprehensive Guide to Total Value Creation in Private Equity" by Mohamad Chahine, a seasoned veteran in the realms of Private Equity (PE) and Venture Capital. This engaging guide takes you on a journey through the dynamic landscape of private equity, offering a perfect blend of informative insights and witty anecdotes that captivate not only industry players but also CEOs and aspiring entrepreneurs. Chahine, drawing from over two decades of global experience across four continents and 20 countries, unveils the intricate world of PE through a ...

The job of a Chief Technical Officer is broad, ever-changing, and hard to define. Is the CTO an engineer, an architect, a people manager, or an executive? Turns out, in most cases, it’s all of the above—and even the most experienced “techies” often find themselves feeling underprepared for the human and logistical sides of this pivotal role.

What is the best structure for a corporate management system? How to organize and advance, in a fluid way, a continuous business improvement? Are we just going to copy existing solutions or are we going to innovate our practice? In this book, I bring together new perspectives on the integration of Strategy, Tactics and Operations! Much more than just explaining OKRs (Objectives and Key Results) and KPIs (Key Performance Indicators)... Much more than theorizing process management (BPM, "Business Process Management"). Here is a real proposal to unite the best of two worlds: the strategic ...

Create a winning game plan for your digital products with Strategize: Product Strategy and Product Roadmap Practices for the Digital Age. Using a wide range of proven techniques and tools, author Roman Pichler explains how to create effective strategies and actionable roadmaps to help you maximize your chances of creating successful products. Written in an engaging and no-nonsense style, Strategize offers practical advice and valuable examples so that you can apply the practices directly to your products.

Despite billions spent every year on personality profiling, sales training, motivational experts, coaches, and incentives, there's never been a proven formula for building a sales force of top performers. Finding such a "holy grail" of sales has been Derek Gatehouse's obsession for decades. To identify what makes a top-producing salesperson and why some sales teams have a high percentage of top producers, he interviewed more than 2,000 executives in many different industries.

The Blue Square Method is a philosophy and process for the enlightened fee-for-service professional who is striving to grow on their own terms. Panoramic success requires continual refinement and optimization both personally and professionally. This actionable playbook is designed to put you on a predictable trajectory and ensure you never plateau.

You are no doubt a busy professional with a lot of things going on! It can be challenging to find the time to study in preparation for the SHRM exam. However, the truth is that the SHRM test is a challenging test. It is normal to have some anxiety about taking this test.

A practical must-listen, FranklinCovey’s Everyone Deserves a Great Manager is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager. Based on nearly a decade of research on what makes managers successful - and includes new ways of thinking, tips, and techniques - this volume has been field-tested with hundreds of thousands of managers all over the world.

Positive Psychology Coaching in Practice provides a comprehensive overview of positive psychology coaching, bringing together the best of science and practice, highlighting current research, and emphasising the applicability of each element to coaching.