Delighting customers is always the aim of service-based businesses. Impressing a CEO is another high bar to achieve. We need to do much more than talk a good game. As consultants we need to earn the trust of senior leadership that these savings are real and can be fully implemented. Justin shares what it took to delight one of his CEO clients with not only finding the right partners but brining them together to implement and deliver.

Receive more insights at www.bullbenefits.com/newsletter and thank you for listening!

In this episode of the Happy Health Plans Podcast, host Justin Thomas delves into the importance of relationships in healthcare. He explores how personal connections and care navigators can help improve the quality of care and ensure that employees receive high-quality, affordable health benefits. Justin also discusses the role of primary care doctors, care navigation services, and the potential of medical tourism in creating a more effective healthcare plan.

Get more insights by subscribing to our weekly newsletter www.bullbenefits.com/newsletter and thanks for supporting our show!

Remember back in episdoe #20 when Justin mentioned the powerful legislation of the Consolidated Appropriations Act of 21 prohibiting limiting the sharing of cost and quality data in health plans? Well we are back with an update on the reality of the industry.

Keep learning with us at www.bullbenefits.com/newlsetter and let us know your favorite topic so we can dive into that one in a future episode!