Car Business 101
#CrazyShitCarDealersDo
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Narrated by:
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Will Stauff
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By:
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Max Zanan
About this listen
Automotive retail is at crossroads, either it gets better or becomes extinct.
Consumers are dissatisfied with the sales process in brick and mortar dealerships and that is the driving force behind the rise of Carvana and other industry disrupters. However, it is not too late to fix the way car dealerships operate and improve their reputation. Car Business 101 highlights irrational and counterproductive behavior that car dealers engage in on a daily basis. If you own or work in a car dealership it will be easy to recognize insanity that goes on in Sales, F&I, BDC, HR, and the Parts & Service departments.
This audiobook offers a fresh perspective and plenty of practical solutions that should be implemented as soon as possible. It is informative and entertaining at the same time. It is a must listen for dealer principals, dealership employees, and vendors that service car dealers.
©2018 Max Zanan (P)2019 Max ZananListeners also enjoyed...
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Story
Whether you're an entrepreneur, an intrapreneur, or a not-for-profit leader, there's no shortage of advice on such topics as writing a business plan, recruiting, raising capital, and branding. In fact there are so many books, articles, and websites that many startups get bogged down to the point of paralysis, or they focus on the wrong priorities and go broke before they discover their mistakes.
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Like a collection of about.com articles
- By Lee on 06-15-15
By: Guy Kawasaki
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Small Giants
- Companies That Choose to Be Great Instead of Big, 10th Anniversary Edition
- By: Bo Burlingham
- Narrated by: Bo Burlingham, Sean Pratt
- Length: 10 hrs and 47 mins
- Unabridged
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It's an axiom of business that great companies grow their revenues and profits year after year. Yet quietly, under the radar, a small number of companies have rejected the pressure of endless growth to focus on more satisfying business goals. Goals like being great at what they do, creating a great place to work, providing great customer service, making great contributions to their communities, and finding great ways to lead their lives. In Small Giants, veteran journalist Bo Burlingham takes us deep inside 14 such remarkable companies.
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fantastic book for small company builders
- By Amazon Customer on 08-01-17
By: Bo Burlingham
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What Customers Crave
- How to Create Relevant and Memorable Experiences at Every Touchpoint
- By: Nicholas J. Webb
- Narrated by: James Foster
- Length: 7 hrs and 1 min
- Unabridged
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The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success
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Must read if you are looking for a way to improve your business
- By Anonymous User on 05-06-20
By: Nicholas J. Webb
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Overdeliver
- Build a Business for a Lifetime Playing the Long Game in Direct Response Marketing
- By: Brian Kurtz
- Narrated by: Brian Kurtz
- Length: 8 hrs and 43 mins
- Unabridged
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Whether you’re new to marketing or a seasoned pro, this book gives you a crystal-clear road map to grow your business, make more money, maximize your impact in your market, and love what you’re doing while you’re doing it. Author Brian Kurtz takes you inside the craft to help you use all the tools at your disposal - from the intricate relationship between lists, offers, and copy, to continuity and creating lifetime value, to the critical importance of multichannel marketing and more - so you can succeed wildly, exceed all your expectations, and overdeliver every time.
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1 of the best books on marketing - highly recommended
- By Patrick J. Stiles on 12-13-19
By: Brian Kurtz
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Nothing to Lose, Everything to Gain
- How I Went from Gang Member to Multimillionaire Entrepreneur
- By: Ryan Blair, Don Yaeger
- Narrated by: Johnny Heller
- Length: 6 hrs and 59 mins
- Unabridged
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Ryan Blair knows about building a business from the ground up. Like many entrepreneurs he had no formal business education. But he had great survival instincts, tenacity, and, above all, a "nothing to lose" mindset.Blair's middle-class childhood came to an abrupt end when his abusive father succumbed to drug addiction and abandoned the family. Blair and his mother moved to a bad neighborhood, and soon he was in and out of juvenile detention, joining a gang just to survive. Then his mother fell in love with a successful entrepreneur who took Ryan under his wing.
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I wouldn't read it again
- By Blahhhhhh on 01-07-13
By: Ryan Blair, and others
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Finish Big
- How Great Entrepreneurs Exit Their Companies on Top
- By: Bo Burlingham
- Narrated by: Sean Pratt
- Length: 10 hrs and 17 mins
- Unabridged
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When pioneering business journalist and Inc. magazine editor at large Bo Burlingham wrote Small Giants, it became an instant classic for its original take on a common business problem - how to handle the pressure to grow. Now Burlingham is back to tackle an even more common problem - how to exit your company well. Sooner or later, all entrepreneurs leave their businesses and all businesses get sold, given away, or liquidated.
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Begin with the end in mind
- By D. Hartzell on 02-05-15
By: Bo Burlingham
What listeners say about Car Business 101
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Mike Dobson
- 07-24-19
This Should be a mandatory read......
This was an awesome read and time well spent. Any Industry professional that has the Dealers best interest at heart would be well served listening to this book and implementing processes and procedures designed to maximize the opportunities to thrive and survive in this changing business environment.
Dealers don't need another vendor. They need business partners that understand these core values and are proactive in helping their Dealers achieve the objectives that are highlighted throughout this book.
It doesn't take a visionary leader to recognize that times are changing (much more rapidly) than most Income Development Agencies expect them to change. For God's sake, if you can spot the BIG E on an eye exam chart, you should be able to see this paradigm shift is inevitable.
I agree with Max's notion (although paraphrasing with my own words) "if you keep doing what you've been doing....you're NOT going to get the same results." Actually, if you keep doing what you've been doing, I predict you are dead in the Industry and no one has told you yet.
I appreciate this book immensely, and cherish the opportunities available to a technology saavy business partner that our company has become. With well vetted Trusted alliances, we have the infrastructure to identify and target many of these missing revenue streams for our Dealer partners and their trusted ancillary product partners.
Many in our Industry have made a great living honing training and service income development skills introduced to our Industry 60+ years ago by the legendary Pat Ryan (the father of F&I). The problem now is there is an abundance of qualified professionals that a Dealer can turn to to fulfill his needs in that regard. You can easily become extinct in a cost cutting strategy with a competitor very willing to be the low cost provider.
My colleagues in the industry will no longer thrive and survive in this business climate UNLESS they change their value proposition to their Dealers. Failure to do so will give the Dealer no choice but to squeeze their "Agents and Vendors" out of Commission and fees in a race to the bottom attempt to maintain ROI in an otherwise declining market.
I view this as the greatest opportunity to fill a RELEVANT need for an industry, perhaps since Pat Ryan invented the F&I process. We're up for the challenge, and pumped up by this book. We intend to grab an enormous market share in very short order.
We have positioned our small technology company to take advantage of the opportunities that are front and center. We can build this ecosystem for our trusted Dealer Partners (and their providers), and we can have the technology infrastructure to target every aspect of the business and missed opportunities that Max highlighted throughout the book.
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- Amazon Customer
- 01-22-19
Great read!
This book is very short and sweet yet very informative. It is very relevant to the current climate in the car business a big thumbs up!
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- June Bakr
- 07-13-23
It's a great book
The book have a lot of tips , advices that any successful car dealer have to implemented.The auther have extensive experience with the ongoing changes in the industry , he set up guidelines to think about the future and prepare for it.
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- ePrius
- 01-20-21
101 guidebook for FRANCHISED dealers
The book has a lot of great points and ideas. The problem is that it mainly applies to new car stores that are franchised. If you’re a small or independent dealership, this book is a waste of money.
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