Spanish for Customer Service People
A Course to Learn Key Words, Phrases and Vocabulary Fast and Easily for Those in Hospitality, Travel and Other Customer-Facing Roles
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Narrated by:
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Barbara Jimenez
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By:
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Ramon Santos
About this listen
This guide provides targeted words and phrases for those working in customer service roles with Spanish clients. Core topics include: phone greetings, hotel reservations, medical check-ups, directions, suggesting solutions, warnings, examples of customer interactions in banks, restaurants and pharmacies, the travel check-in process, apologizing for a mistake at work, passengers on a flight, offering help, and a sales role in a shop.
In addition, details on Spanish pronunciation and grammar, as well as next steps for learning a language, are also included.
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Identifying covert emotional manipulation is tricky. You sense something is wrong, but you can't quite put your finger on the problem. This powerful book will reveal to you if manipulation is at play in your relationships. It will open your eyes. You will learn 30 tactics manipulators use to get what they want. You will also learn to spot the warning signs within yourself that expose covert manipulation is taking place, even if you can't identify the specific tactics being used.
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This book can change your life!
- By Cat O. on 04-04-18
By: Adelyn Birch
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There's No Such Thing as Bad Weather
- A Scandinavian Mom's Secrets for Raising Healthy, Resilient, and Confident Kids (from Friluftsliv to Hygge)
- By: Linda Åkeson McGurk
- Narrated by: Ann Richardson
- Length: 8 hrs and 39 mins
- Unabridged
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Bringing Up Bébé meets Last Child in the Woods in this lively, insightful memoir about a mother who sets out to discover if the nature-centric parenting philosophy of her native Scandinavia holds the key to healthier, happier lives for her American children.
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Great concept, interesting writing.
- By Kate on 11-03-17
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Mind Mapping
- Improve Memory, Concentration, Communication, Organization, Creativity, and Time Management
- By: Kam Knight
- Narrated by: Jim D Johnston
- Length: 5 hrs
- Unabridged
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This is a comprehensive guide to learning about a wonderful technique called mind maps. Mind maps are an amazing organizational and creativity tool that can improve memory, concentration, communication, organization, creativity, and time management.
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make sure to practice
- By Meryem on 04-24-17
By: Kam Knight
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How to Write Best-Selling Fiction
- By: James Scott Bell, The Great Courses
- Narrated by: James Scott Bell
- Length: 12 hrs and 38 mins
- Original Recording
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Most people think the way to write a best seller is to have a lot of talent and even more luck. As you will learn, there is a recipe for success, and luck may be the least important ingredient in creating a best seller. No one has cracked the code better than James Scott Bell. A best-selling author himself, and the author of the number-one best seller for writers, Plot & Structure, Mr. Bell has been teaching the principles of best-selling fiction for over 20 years, principles that apply to any genre or style.
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I'm a writer and this course is to blame.
- By accentrique on 07-22-19
By: James Scott Bell, and others
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Why Memoir Matters: Learning from the Lives of Others
- By: Tahneer Oksman, The Great Courses
- Narrated by: Tahneer Oksman
- Length: 2 hrs and 47 mins
- Original Recording
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In the six lessons of Why Memoir Matters: Learning from the Lives of Others, associate professor and author Tahneer Oksman guides you through enduring categories and themes within the genre of memoir, exploring how these deeply personal stories work and why they are so impactful. The course also addresses the ethical responsibilities of the memoir writer, in terms of writing about personal life details and what it means to tell the truth as a writer while sharing personal memories, shocking events, and even family secrets.
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Not What I Expected
- By Sonya B. on 01-02-25
By: Tahneer Oksman, and others
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Thriving with Adult ADHD
- Skills to Strengthen Executive Functioning
- By: Phil Boissiere MFT
- Narrated by: Chris Kipiniak
- Length: 4 hrs and 13 mins
- Unabridged
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Executive functioning skills—including focus, organization, stress management, and more―are critical to succeeding in all aspects of your life. Whether you’ve just been diagnosed with ADHD or you’ve lived with it your entire life, you know that developing these skills can be a challenge. Thriving with Adult ADHD offers a toolbox of information, assessments, and evidence-based exercises to help you build this mental skill set and take control of your ADHD.
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Excellent and helpful ideas!
- By ORoma on 01-10-25
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No Calculator? No Problem!
- Mastering Mental Math
- By: Art Benjamin, The Great Courses
- Narrated by: Art Benjamin
- Length: 5 hrs and 46 mins
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No Calculator? No Problem! Mastering Mental Math , award-winning professor of mathematics and celebrated “mathemagician” Arthur T. Benjamin delivers 10 fun-filled lessons on how to do math in your head with confidence, accuracy, and speed - sometimes faster than a calculator. By the end of Professor Benjamin’s lessons, you’ll be able to add, subtract, multiply, and divide numbers faster than ever before. And with your newfound skills, you’ll soon find yourself amazing other people and, perhaps more important, yourself.
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Excellent but need PDF
- By Majeed on 10-15-19
By: Art Benjamin, and others
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Survival Theory
- A Preparedness Guide
- By: Jonathan Hollerman
- Narrated by: Jim Pelletier
- Length: 9 hrs and 56 mins
- Unabridged
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This preparedness guide will help you develop a plan to escape the deadly rioting and looting, showing you where you can take your family to keep them safe, even if you can't afford a fully-stocked survival retreat. Jonathan Hollerman's in-depth expertise and recommendations will cover many topics including bug-out bags, SHTF Weapons, tactical gear, survival tools, knives, long-term food storage, livestock, bug-out locations, survival retreat recommendations, and much more.
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Literally a half decent book.
- By LA on 09-29-16
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How to Boost Your Credit Score 100+ Points in 30 Days Without Credit Repair!
- By: Brian Diez
- Narrated by: Mike Norgaard
- Length: 55 mins
- Unabridged
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Did you know that you could have credit scores in the low 600s even if you never missed a bill payment in your life? That's because your payment history is only 35% of your credit score. How to Boost Your Credit Score 100+ Points in 30 Days Without Credit Repair will show credit industry secrets for maximizing the other 65%. The best part is you will see real results in just 30 days.
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Don't waste a credit on this!
- By typhoidtrish on 10-01-18
By: Brian Diez
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Dark Alliance
- The CIA, the Contras, and the Crack Cocaine Explosion
- By: Gary Webb
- Narrated by: Christian Rummel
- Length: 20 hrs and 28 mins
- Unabridged
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In July 1995, San Jose Mercury-News reporter Gary Webb found the Big One - the blockbuster story every journalist secretly dreams about - without even looking for it. A simple phone call concerning an unexceptional pending drug trial turned into a massive conspiracy involving the Nicaraguan Contra rebels, L.A. and Bay Area crack cocaine dealers, and the Central Intelligence Agency.
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Bigger than You Thought
- By Susie on 04-28-14
By: Gary Webb
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Learning How to Learn
- By: Tesia Marshik, The Great Courses
- Narrated by: Tesia Marshik
- Length: 4 hrs and 21 mins
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Education can be enriching and transformative. It can also be downright excruciating—even demoralizing. When it comes to learning, why are some of us lovers and some of us haters? Welcome to the world of educational psychology, which uses science to explore what causes people to engage and learn, and what we can do to make learning opportunities more enjoyable and impactful. Spoiler alert: Teachers can only do so much. Students, too, must take control of their learning. Unfortunately, many of us never, ahem, learned the skills to do just that.
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Like sitting through a middle school class
- By KDS on 06-16-22
By: Tesia Marshik, and others