The Chairman's Lounge
The Inside Story of How Qantas Sold Us Out
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Narrated by:
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Joe Aston
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By:
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Joe Aston
About this listen
From the must-listen journalist on how power, money and influence work in this country, the full story of how one of the nation’s favourite brands brought itself to ground.
Before COVID, both Qantas and its CEO Alan Joyce were flying high, the darlings of customers, staff and investors. After Covid hit, only money mattered—in particular, the company’s share price and extraordinary executive bonuses. Illegally redundant workers, unethical flight credits, abysmal customer service, antique aircraft: these became Qantas’ new brand.
How did things go so badly wrong? Why were customers at the end of the queue? And how did an increasingly autocratic Joyce constantly get his own way, with the Qantas board and with both Liberal and Labor governments, which handed over billions in subsidies and protected lucrative flight routes from foreign competition? For the first time, The Chairman’s Lounge tells the full story of how one company banked the nation’s loyalty and then cashed in on it.
In his celebrated column Rear Window for the Australian Financial Review, Joe Aston’s reporting of the ethical failings of Qantas spurred the early retirement of its CEO and the resignation of its chairman. With fresh interviews and revelations, written in Aston’s trademark swashbuckling style, The Chairman’s Lounge is the definitive account of how Qantas was brought to ground and who did it. It is a parable of our times.
‘A masterclass in investigative journalism … A scathing, unflinching takedown of greed, delusion and a shameless abuse of power, both jaw-dropping and brilliantly incisive’
Adele Ferguson
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A Most Uninteresting Man
- By WLC on 12-13-24
By: Michael Tackett
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Never Enough
- From Barista to Billionaire
- By: Andrew Wilkinson
- Narrated by: Luke Daniels
- Length: 8 hrs and 45 mins
- Unabridged
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Once a barista in a small cafe making $6.50 an hour, Andrew Wilkinson built a business valued at over a billion dollars by the time he was 36—and yet, his path to success was anything but a straight line. In Never Enough, Wilkinson pulls back the curtain on the lives of the ultra-rich, sharing insights into building a successful business that has been called a “Berkshire Hathaway, but for internet companies,” and a surprising first-person account of what it's actually like to become a billionaire.
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Paying it forward and backward
- By Robert ONeill on 07-28-24
By: Andrew Wilkinson
What listeners say about The Chairman's Lounge
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- J. G.
- 11-25-24
Outstanding accounting of Qantas and storytelling
Just as entertaining as the high quality of journalism. Anyone from a novice to an industry insider can follow the story and make sense of this modern day Shakespearean tragedy.
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- Mr. B Warburton
- 12-21-24
Absolute must read for all Australians
This book has stoked my intense dislike for Qantas to a level I didn't think possible. It is apparent that many Australians disgust for our national carrier can be laid squarely at the feet of its apaulingly greedy and amoral former CEO. Joe Aston has managed to make a shameful episode in Australian corporate history a thoroughly entertaining read.
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