When Chief Joe Pfeifer led his firefighters to investigate an odor of gas in downtown Manhattan on the morning of 9/11, he had no idea that his life was about to change forever. A few moments later, he watched as the first plane crashed into the World Trade Center. Pfeifer, the closest FDNY chief to the scene, spearheaded rescue efforts on one of the darkest days in American history.

Federal agents never know what to expect from day to day. During his 25-year career with the Bureau of Alcohol, Tobacco and Firearms, Special Agent Wayne M. Miller investigated dozens of remarkable and sometimes high-profile horrific gun, bombing, and arson cases. These accounts show true crime enthusiasts what federal investigators regularly face. All investigators could use this as a detailed textbook to see and feel the highs and lows, with the good and bad experienced by someone who has been through it.

Stirringly evocative, thought provoking, and often jaw dropping, The Operator ranges across SEAL Team Operator Robert O'Neill's awe-inspiring 400-mission career that included his involvement in attempts to rescue "Lone Survivor" Marcus Luttrell and abducted-by-Somali-pirates Captain Richard Phillips and culminated in those famous three shots that dispatched the world's most wanted terrorist, Osama bin Laden.

Burn Boston Burn is an astounding true crime narration. A conspiracy of nine men, including three Boston cops and a Boston firefighter, burned Boston and surrounding communities in the early 1980s due to tax-cutting measures that caused layoffs of hundreds of police and firefighters. Over two years, these fire buffs-turned-arsonists torched 264 buildings, causing millions of dollars in damages and hundreds of injuries. The city was ablaze with nightly fires, sirens wailing through the streets, and people too afraid to sleep.

Boots in the Ashes is the memoir of Cynthia Beebe's groundbreaking career as one of the first women special agents for the Bureau of Alcohol, Tobacco, Firearms and Explosives, (ATF). A smart and independent girl growing up in suburban Chicago, she unexpectedly became one of the first women to hunt down violent criminals for the federal government.

Two victims of the infamous Cleveland kidnapper share the story of their abductions, their decade in captivity, and their final, dramatic rescue. On May 6, 2013, Amanda Berry made headlines around the world when she fled a Cleveland area home and called 911, saying: “Help me, I’m Amanda Berry...I’ve been kidnapped, and I’ve been missing for 10 years". A horrifying story rapidly unfolded. Ariel Castro, a local school bus driver, had separately lured Berry, Gina DeJesus, and Michelle Knight to his home, where he kept them chained in the basement.

For maverick LAPD homicide detective Harry Bosch, the body in the drainpipe at Mulholland Dam is more than another anonymous statistic. This one is personal...because the murdered man was a fellow Vietnam "tunnel rat" who had fought side by side with him in a hellish underground war. Now Bosch is about to relive the horror of Nam. From a dangerous maze of blind alleys to a daring criminal heist beneath the city, his survival instincts will once again be tested to their limit.

Alex Cross is a homicide detective with a Ph.D. in psychology. He works and lives in Southeast D.C. and looks like Muhammad Ali in his prime. He's a tough guy from a tough part of town who wears Harris Tweed jackets and likes to relax by banging out Gershwin tunes on his baby grand piano. But he also has two adorable kids of his own, and they are his own special vulnerabilities.

For 31 years, a monster terrorized the residents of Wichita, Kansas. A bloodthirsty serial killer, self-named "BTK" - for "bind them, torture them, kill them" - he slaughtered men, women, and children alike, eluding the police for decades while bragging of his grisly exploits to the media. The nation was shocked when the fiend who was finally apprehended turned out to be Dennis Rader - a friendly neighbor...a devoted husband...a helpful Boy Scout dad...the respected president of his church. Written by four award-winning crime reporters who covered the story for more than 20 years, Bind, Torture, Kill is the most intimate and complete account of the BTK nightmare

Elle Stowell is a young woman with an unconventional profession: burglary. But Elle is no petty thief - with just the right combination of smarts, looks, and skills, she can easily stroll through ritzy Bel Air neighborhoods and pick out the perfect home for plucking the most valuable items. This is how Elle has always gotten by - she is good at it, and she thrives on the thrill. But after stumbling upon a grisly triple homicide while stealing from the home of a wealthy art dealer, Elle discovers she is no longer the only one sneaking around. Somebody is searching for her.

Ten-year-old Amy Mihaljevic disappeared from the comfortable Cleveland suburb of Bay Village in the fall of 1989. Her picture was everywhere - anyone who watched the local TV news remembers the girl with the sideways ponytail. Tragically, Amy was found dead a few months later. Her killer was never found. Now, 15 years later, journalist James Renner picks up the leads. Filled with mysterious riddles, incredible coincidences, and a cast of unusual but very real characters, his investigation quickly becomes a riveting journey in search of the truth.

An account of the crimes of Arthur Shawcross describes how the paroled child killer shot, stabbed, suffocated, and strangled 16 Rochester, New York, prostitutes and examines how the legal system failed his victims.

The anti-busing riots of 1974 forever changed Southie, Boston's working-class Irish community, branding it as a violent, racist enclave. Michael Patrick MacDonald grew up in Southie's Old Colony housing project. He describes the way this world within a world felt to the troubled yet keenly gifted observer he was even as a child. But the threats - poverty, drugs, a shadowy gangster world - were real. All Souls is heartbreaking testimony to lives lost too early, and the story of how a place so filled with pain could still be "the best place in the world".

Freeway Rick Ross: The Untold Autobiography is an intimate look at the day-to-day dealings of a drug kingpin in the heart of the ghetto. It's also the story of a boy born in poverty in Texas who grew up in a single-parent household in the heart of South Central, who was pushed through the school system each year and came out illiterate. His options were few, and he turned to drug dealing. This untold autobiography is not only personal, but also historical in its implications.

Six years ago, Jack Till helped Wendy Harper disappear. But now her ex-boyfriend and former business partner, Eric Fuller, is being framed for her presumed murder in an effort to smoke her out, and Till must find her before tango-dancing assassins Paul and Sylvie Turner do. With masterful plotting and unnerving psychological insight, Thomas Perry delivers another mesmerizing thrill ride.

Shocked by a five-month arson spree that left rural Virginia reeling, Washington Post reporter Monica Hesse drove down to Accomack County to cover the trial of Charlie Smith, who pled guilty to 67 counts of arson. But Charlie wasn't lighting fires alone: he had an accomplice - his girlfriend, Tonya Bundick. Through her depiction of the dangerous shift that happened in their passionate relationship, Hesse brilliantly brings to life the once-thriving coastal community and its distressed inhabitants.

In the fall of 2010, in the all-American town of Apple Valley, Ohio, four people disappeared without a trace: Stephanie Sprang; her friend, Tina Maynard; and Tina's two children, 13-year-old Sarah and 11-year-old Kody. Investigators began scouring the area, yet despite an extensive search, no signs of the missing people were discovered.

My life was ordinary until three years ago when I was thrown out of a downtown hotel window. My name is Robbie Brownlaw, and I am a homicide detective for the city of San Diego. I am 29 years old. I now have synesthesia, a neurological condition where your senses get mixed up. Sometimes when people talk to me, I see their voices as colored shapes provoked by the emotions of the speakers, not by the words themselves. I have what amounts to a primitive lie detector.

The anti-busing riots of 1974 forever changed Southie, Boston's working-class Irish community, branding it as a violent, racist enclave. Michael Patrick MacDonald grew up in Southie's Old Colony housing project. He describes the way this world within a world felt to the troubled yet keenly gifted observer he was even as a child. But the threats - poverty, drugs, a shadowy gangster world - were real. All Souls is heartbreaking testimony to lives lost too early, and the story of how a place so filled with pain could still be "the best place in the world".

Widely published journalist William Van Meter returned to his hometown of Bowling Green, Kentucky to research this harrowing account of a horrifying crime that occurred at Western Kentucky University. In 2003, attractive college student Katie Autry was found dead in her dorm room after being raped, stabbed, and set on fire. As Van Meter delves into the facts of the case, further disturbing information surfaces.

For 31 years, a monster terrorized the residents of Wichita, Kansas. A bloodthirsty serial killer, self-named "BTK" - for "bind them, torture them, kill them" - he slaughtered men, women, and children alike, eluding the police for decades while bragging of his grisly exploits to the media. The nation was shocked when the fiend who was finally apprehended turned out to be Dennis Rader - a friendly neighbor...a devoted husband...a helpful Boy Scout dad...the respected president of his church. Written by four award-winning crime reporters who covered the story for more than 20 years, Bind, Torture, Kill is the most intimate and complete account of the BTK nightmare

When the cousin of Los Angeles underworld figure Hugo Poole is found shot to death in his Portland, Oregon, home, police find nothing at the scene of the crime except several long strands of blonde hair hinting that a second victim may have been involved. Hotel security tapes from the victim's last vacation reveal an out-of-focus picture of a young blond woman entering and leaving his room. Could she also be a murder victim?

A pipe bomb explodes at a birth control clinic, then a young client turns up dead in a dumpster. Kera, the clinic nurse, discovers that the girl’s Bible group is sharing more than the Good News. Confidentiality keeps her from telling the police, so she digs for the truth on her own—becoming the bomber’s new target. Meanwhile, Detective Jackson races to find the killer, fearing that his own daughter could be next.

Interior decorator Madison Night might look like a throwback to the 60s, but as business owner and landlord, she proves that independent women can have it all. When a killer targets women dressed in her signature style - estate sale vintage to play up her resemblance to fave actress Doris Day - what makes her unique might make her dead. The local detective connects the new crime to a 20-year-old cold case, and Madison's long-trusted contractor emerges as the leading suspect.

In The Other Side of the River, his eagerly awaited new book, Kotlowitz takes us to southern Michigan. Here, separated by the St. Joseph River, are two towns, St. Joseph and Benton Harbor. Geographically close, they are worlds apart, a living metaphor for America's racial divisions: St. Joseph is a prosperous lakeshore community and 95 percent white, while Benton Harbor is impoverished and 92 percent black. When the body of a black teenaged boy from Benton Harbor is found in the river, unhealed wounds and suspicions between the two towns' populations surface as well.

August 2, 1991, Twentynine Palms, California: a troubled Marine who has recently returned from the Gulf War savagely murders two young girls. One was about to turn 16, the other 21. Exquisitely and inexorably, Deanne Stillman uses this tragedy as a prism through which she examines a rootless culture of fatherless families, shattered dreams, and relentless violence. She also traces the family histories of each murder victim back for generations, in one case to the Donner Party and the other to a shack in the Philippines.

A peaceful summer night is shattered by gunfire as an unseen assailant tries to murder police officer John Busby. Though horribly wounded, Busby survives. But the perpetrator remains at large, meaning neither Busby, nor his wife, nor their three children are safe. In separate chapters John and his daughter, Cylin, who was nine at the time, recount the story of that year. John writes graphically, and movingly, of his wounds, his pain, his multiple surgeries, and his rage.

Years ago, South Florida cop Jack Carpenter beat up a murder suspect named Simon Skell, a dangerous predator with a penchant for playing the Rolling Stones' "Midnight Rambler" as he tortured young women. When Jack lost his temper, he lost his job and marriage, too; so as Skell's early release from prison draws near, the tarnished hero, now a specialist in missing-child cases, sees an opportunity to make things right.

In the heart of America, a metropolis is quietly destroying itself. Detroit, once the richest city in the nation, is now its poorest. Once the vanguard of America’s machine age - mass production, automobiles, and blue-collar jobs - Detroit is now America’s capital for unemployment, illiteracy, foreclosure, and dropouts. With the steel-eyed reportage that has become his trademark and the righteous indignation that only a native son can possess, journalist Charlie LeDuff sets out to uncover what has brought low this once-vibrant city, his city.

Meet Elvis Cole, L.A. private eye.... He quotes Jiminy Cricket and carries a .38. He's a literate, wisecracking Vietnam vet who is determined never to grow up.