• 19 - Mastering Sales and Service: Insights on Building Successful Businesses and Lasting Customer Loyalty with NWS's Glenn Poulos

  • Jan 13 2025
  • Length: 19 mins
  • Podcast

19 - Mastering Sales and Service: Insights on Building Successful Businesses and Lasting Customer Loyalty with NWS's Glenn Poulos

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  • Summary

  • In this episode of Free To Lead: Journeys of Leaders Driven by Passion, Inspired by Purpose, Will Steel interviews the Executive Vice President and General Manager of NWS, Glenn Poulos. Glenn shares his transition from a public servant to a business owner, detailing the challenges and lessons learned along the way.

    Glenn emphasizes the importance of customer service, having the right people in the right roles, and adhering to core values. Glenn also discusses his book, "Never Sit in the Lobby," which offers insights into mastering sales. The episode aims to provide valuable tips and inspiration for entrepreneurs and sales professionals facing similar challenges.

    Listeners, please subscribe, engage, and share this show with other business leaders.

    Learn more about Glenn's work HERE.

    Connect with Glenn on LinkedIn HERE.

    Think you'd be a great guest on the show? Apply HERE.

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