Innovation Tales

By: Alexandre Nevski
Listen for free

  • Summary

  • Digital transformation isn’t just about tools—it’s about the people who use them. Innovation Tales dives into the untold stories of leaders navigating the challenges and opportunities of digital change. From harnessing AI technologies to reimagining workflows, each episode features candid conversations with innovators, exploring practical strategies, lessons learned, and real-world insights. Perfect for senior managers, team leads, and business executives, this podcast offers the inspiration and tools you need to drive meaningful transformation in your organization.


    Hosted by Alexandre Nevski, a veteran consultant in enterprise technology and innovation management, Innovation Tales is your guide to embracing technology as a gateway to success. Subscribe now and join the community shaping the future of digital transformation—one story at a time.

    Find the Innovation Tales podcast at innovation-tales.com.

    Copyright 2025 | All Rights Reserved | http://innovation-tales.com/
    Show more Show less
Economics Management Politics & Government
Show more Show less
activate_Holiday_promo_in_buybox_DT_T2
Episodes
  • Agile Contracts: The Secret Weapon For High-Stakes Projects

    Agile Contracts: The Secret Weapon For High-Stakes Projects
    Nov 19 2024
    Are your project contracts setting you up for success—or holding you back? In this episode of Innovation Tales, we dive into how the fine print can make or break a digital transformation. You’ll hear two contrasting stories: one where rigid agreements lead to setbacks and frustrations, and another where agile contracts open the door to faster, smarter decisions. We’ll look beyond the usual agile vs. waterfall debate and explore how the structure of a contract shapes the dynamics between teams and suppliers. Discover the power of collaboration and how an agile approach to procurement can turn uncertainty into opportunity, setting your project on the path to success. The episode offers practical advice on structuring contracts that don’t just manage risk but actively build trust between all parties, fostering a collaborative environment where challenges are met head-on. Whether you’re a leader, project manager, or just curious about what makes some projects thrive while others flo
    Show more Show less
    31 mins
  • Transforming The Contact Center: The Untold Story Behind Every Customer Call

    Transforming The Contact Center: The Untold Story Behind Every Customer Call
    Nov 5 2024
    For most people, making a customer call is an extremely frustrating experience. It is often plagued with disconnected transfers, loss of context, or poor agent response. Why do these things keep on happening? Alexandre Nevski offers the truth about these customer calls by offering a glimpse of what is really happening behind the scenes of contact centers. He explains how these calls are not just about customer satisfaction and conversion rates, but also crafting better teamwork and developing smoother business operations. Alexandre explains how to use artificial intelligence in automating processes and the importance of having a reliable CRM program to deeply improve how customer calls are executed. Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.
    Show more Show less
    21 mins
  • From Post-Its® To AI: The Value Of Flexibility

    From Post-Its® To AI: The Value Of Flexibility
    Oct 22 2024
    Struggling to balance automation with the need for flexibility? In this episode of Innovation Tales, host Alexandre Nevski shares a story from his own experience, highlighting how dynamic case management technology gave one organization the best of both worlds. By focusing on real-time collaboration and data-driven insights, they improved customer service while gathering critical information for process optimization and AI deployment. Get insights and practical advice for your own digital transformation initiative! Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more. Post-it is a registered trademark of 3M.
    Show more Show less
    16 mins

What listeners say about Innovation Tales

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com reviews

Amazon reviews
No Reviews are Available