Memory Makers Podcast

By: Creative Works
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  • Summary

  • Welcome to the Memory Makers Podcast, the show that helps you create amazing customer experiences and make more memories presented by Creative Works. This podcast explores the world of family entertainment centers through the eyes of the people who make it all possible - the Memory Makers. Creative Works' core foundation is based on making "Powerful and Emotional Memories" and they are now sharing that with YOU with insider knowledge, tips & tricks, as well as interviews with industry leaders.
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Episodes
  • Ep. 70 - 11 Questions to Plan your Best Year Ever

    Ep. 70 - 11 Questions to Plan your Best Year Ever
    Dec 18 2024
    In this week's episode of the Memory Makers Podcast, Russ Van Natta and Danny Gruening ask 11 questions to plan your BEST year ever! They offer thought-provoking questions to help you celebrate successes, distill wisdom from challenges, and plan for massive growth in the year ahead. Discover how to identify your favorite failure, set relationship goals, and create more daily joy. Finish strong and step into 2025 with intention and purpose. Don’t miss this guide to ending the year on a high note and making 2025 your best yet!
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    35 mins
  • Ep. 69 - How to Build a Strong Digital Brand for Your FEC Featuring Rebecca Twomey of Party Center Software

    Ep. 69 - How to Build a Strong Digital Brand for Your FEC Featuring Rebecca Twomey of Party Center Software
    Dec 10 2024
    In this week's edition of the Memory Makers Podcast, Russ Van Natta sits down with Rebecca Twomey, President at Party Center Software, to discuss how to build a strong digital brand for your FEC. As part of the Amusement 360 Partnership series, Rebecca shares actionable insights on branding that go beyond just logos and websites—exploring how every touchpoint, from facility decor to social media, shapes customer perception and loyalty. They discuss the importance of listening to guests, responding to reviews (both good and bad), and turning complaints into opportunities for building loyalty. The conversation touches on managing your brand’s digital reputation across platforms like Google, Yelp, and Facebook, and understanding generational trends in social media use. They also share insights on using digital marketing strategies—such as organic content, paid ads, and geofencing—to drive foot traffic and boost revenue.
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    43 mins
  • Ep. 68 The Evolution of Laser Tag Featuring Chris Epstein of Laserforce International

    Ep. 68 The Evolution of Laser Tag Featuring Chris Epstein of Laserforce International
    Nov 27 2024
    In this week's episode of the Memory Makers Podcast, Russ Van Natta sits down with Chris Epstein, Business Development Officer at Laserforce International, to discuss the evolution of laser tag. As part of the Amusement 360 Partnership series, Chris shares his journey from a passionate player to an industry leader, highlighting how advancements in technology are transforming the guest experience. They discuss how innovative game formats, community building, and nontraditional applications—like fitness tracking—are keeping laser tag fresh and exciting for all ages. Tune in for insights on crafting memorable experiences that go beyond the attraction!
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    23 mins

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