Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore the critical role of training teams on new technology implementations in multifamily housing operations. This podcast focuses on how proper training becomes a cornerstone of successful adoption for onsite teams to embrace cutting-edge tools that streamline workflows, improve resident experiences, and boost efficiency.

In this episode, Kerry and Jimmy highlight the challenges multifamily operators face when rolling out new platforms, including resistance to change, varying levels of tech proficiency, and balancing training with day-to-day operations. The duo shares insights on developing awareness programs and hands-on learning techniques and offering ongoing support to ensure long-term success. They emphasize the importance of fostering a culture of continuous learning and adaptability within organizations.

Kerry and Jimmy’s Words of Wisdom: "Embracing new technology isn’t just about upgrading systems, it’s about empowering people. Successful implementation hinges on training that transforms hesitation into confidence and curiosity into mastery. Multifamily teams must be equipped to use tools and leverage them for real impact, streamlining operations and enhancing resident experiences.”

Resources: Time to Rethink Operating Models

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they lay out their bold predictions for the future of proptech in multifamily housing for the new year. This podcast analyzes the accelerating convergence of self-service technologies, artificial intelligence, and automation, highlighting how these innovations reshape property management, renter onboarding, and resident experiences.

In this episode, Kerry and Jimmy explore emerging trends poised to define the next wave of growth and efficiency in the multifamily industry. They examine how AI transforms decision-making processes, improves predictive analytics, and optimizes operations. They also explore how automation streamlines everything from leasing workflows to communication channels, enabling staff to focus on high-value tasks. At the same time, technology handles repetitive processes, while self-service tools such as chatbots, digital leasing, and service portals create around-the-clock digital interaction.

Kerry and Jimmy’s Words of Wisdom: "The future of multifamily housing isn’t just automated - it’s intelligent. AI, self-service, and automation are no longer trends; they’re the foundation for smarter, more efficient communities. Success in this new era depends on leveraging technology to enhance, not replace, human experiences. It’s about creating seamless interactions, predictive insights, and operational agility. The businesses that embrace this shift today will lead the market tomorrow. Innovation isn’t optional; it’s the new standard."

Resources: Bridging The Gaps in Renter Experience

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore the critical distinctions between Enterprise-Level Software and Software as a Service (SaaS) and what these differences mean for businesses in today’s tech-driven landscape. The podcast breaks down the core functionalities, deployment models, scalability, and cost structures of each, highlighting how they cater to varying organizational needs.

In this insightful episode, Kerry and Jimmy unpack the advantages and challenges of each approach, discussing factors like customization, maintenance responsibilities, and adaptability to industry-specific demands. With insights from real-world applications in multifamily housing and beyond, they deliver insights that help listeners navigate the complexities of choosing the right software solution for their operations.

Kerry and Jimmy’s Words of Wisdom: "Choosing between enterprise-level software and SaaS isn’t just a tech decision, it’s a strategic move that can define your business’s future. Enterprise solutions offer deep customization but demand resources and commitment, while SaaS brings agility, scalability, and ease of use. The key is understanding your organization’s needs today and anticipating where you want to be tomorrow. Technology isn’t a one-size-fits-all solution; it’s a tool to drive growth and innovation.”

Resources: Built For Today's Renters