Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore the critical role of training teams on new technology implementations in multifamily housing operations. This podcast focuses on how proper training becomes a cornerstone of successful adoption for onsite teams to embrace cutting-edge tools that streamline workflows, improve resident experiences, and boost efficiency.

In this episode, Kerry and Jimmy highlight the challenges multifamily operators face when rolling out new platforms, including resistance to change, varying levels of tech proficiency, and balancing training with day-to-day operations. The duo shares insights on developing awareness programs and hands-on learning techniques and offering ongoing support to ensure long-term success. They emphasize the importance of fostering a culture of continuous learning and adaptability within organizations.

Kerry and Jimmy’s Words of Wisdom: "Embracing new technology isn’t just about upgrading systems, it’s about empowering people. Successful implementation hinges on training that transforms hesitation into confidence and curiosity into mastery. Multifamily teams must be equipped to use tools and leverage them for real impact, streamlining operations and enhancing resident experiences.”

Resources: Time to Rethink Operating Models

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they lay out their bold predictions for the future of proptech in multifamily housing for the new year. This podcast analyzes the accelerating convergence of self-service technologies, artificial intelligence, and automation, highlighting how these innovations reshape property management, renter onboarding, and resident experiences.

In this episode, Kerry and Jimmy explore emerging trends poised to define the next wave of growth and efficiency in the multifamily industry. They examine how AI transforms decision-making processes, improves predictive analytics, and optimizes operations. They also explore how automation streamlines everything from leasing workflows to communication channels, enabling staff to focus on high-value tasks. At the same time, technology handles repetitive processes, while self-service tools such as chatbots, digital leasing, and service portals create around-the-clock digital interaction.

Kerry and Jimmy’s Words of Wisdom: "The future of multifamily housing isn’t just automated - it’s intelligent. AI, self-service, and automation are no longer trends; they’re the foundation for smarter, more efficient communities. Success in this new era depends on leveraging technology to enhance, not replace, human experiences. It’s about creating seamless interactions, predictive insights, and operational agility. The businesses that embrace this shift today will lead the market tomorrow. Innovation isn’t optional; it’s the new standard."

Resources: Bridging The Gaps in Renter Experience

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore the critical distinctions between Enterprise-Level Software and Software as a Service (SaaS) and what these differences mean for businesses in today’s tech-driven landscape. The podcast breaks down the core functionalities, deployment models, scalability, and cost structures of each, highlighting how they cater to varying organizational needs.

In this insightful episode, Kerry and Jimmy unpack the advantages and challenges of each approach, discussing factors like customization, maintenance responsibilities, and adaptability to industry-specific demands. With insights from real-world applications in multifamily housing and beyond, they deliver insights that help listeners navigate the complexities of choosing the right software solution for their operations.

Kerry and Jimmy’s Words of Wisdom: "Choosing between enterprise-level software and SaaS isn’t just a tech decision, it’s a strategic move that can define your business’s future. Enterprise solutions offer deep customization but demand resources and commitment, while SaaS brings agility, scalability, and ease of use. The key is understanding your organization’s needs today and anticipating where you want to be tomorrow. Technology isn’t a one-size-fits-all solution; it’s a tool to drive growth and innovation.”

Resources: Built For Today's Renters

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they dive into the most impactful moments from the recently concluded Multifamily Innovation & AI Summit in Phoenix, Arizona. This industry-leading event brought together thought leaders, innovators, and executives to explore the cutting-edge intersection of technology and real estate.

In this insightful episode, Kerry and Jimmy unpack the biggest themes from the summit, including the role of AI in optimizing multifamily operations, the importance of APIs in driving seamless integrations, and strategies for future-proofing real estate investments. Highlights include insights the duo shared into the challenges and opportunities centered on the use of APIs in the multifamily housing industry, which sparked a firestorm of discussions among attendees.

Kerry and Jimmy’s Words of Wisdom: "At the Multifamily Innovation & AI Summit, one thing became crystal clear: the future belongs to those who embrace change, leverage technology, and innovate relentlessly. Multifamily housing isn’t just about properties, it’s about creating seamless, tech-driven experiences for today’s renters. The tools are here, the strategies are proven, and the leaders are stepping up. The question is: are you ready to transform your operations and redefine success?"

Resources: Unleashing Innovation

#Multifamily #MultifamilyInnovation #AI

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they dive into the latest innovations transforming the web design industry, where cutting-edge technology and evolving user needs are reshaping the way we approach digital experiences, as websites increasingly adapt to individual preferences and behaviors.

In this insightful episode, Kerry and Jimmy explore how the world of web design is undergoing a dramatic transformation, driven by emerging technologies, shifting user expectations, and evolving industry trends. From the rise of mobile-first design and accessibility standards to the integration of AI, automation, and immersive experiences, the web design landscape is rapidly adapting to meet the demands of a dynamic digital audience and modern world.

Kerry and Jimmy’s Words of Wisdom: “In the ever-evolving world of web design, innovation is about more than just keeping up with trends—it’s about crafting digital experiences that resonate deeply with users, fostering meaningful connections, and driving engagement. It’s about embracing inclusivity to ensure that every individual, regardless of ability or background, feels empowered to navigate and interact seamlessly.”

Resources: Marketing Built for The Modern Economy

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss the complexities of sharing sensitive information across organizations, providers, and platforms to effectively communicate, process, and transact business in today’s highly regulated multifamily housing industry.

In this episode, Kerry and Jimmy explore the balancing act between maintaining data privacy and unlocking the collaborative potential of shared information to process leads and qualify renters. They unpack the minefield of handling sensitive information, including navigating ever-evolving regulations, mitigating cybersecurity risks, and building trust among stakeholders through fostering transparency by incorporating ethical data practices.

Kerry and Jimmy’s Words of Wisdom: “In an increasingly interconnected world, data sharing has become a critical driver of innovation, collaboration, and progress. Establishing clear data governance frameworks, utilizing cutting-edge encryption technologies, and promoting open dialogue between partners is critical to maintaining trust and integrity of the process.”

Resources: Building Technology for Next Generation Renters

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore how organizations weave giving back into their core missions, highlight the impact of community involvement in building stronger relationships, and reveal how acts of service foster personal growth and a deeper sense of fulfillment for teams and partners alike.

In this inspiring episode, Kerry and Jimmy delve into the transformative power of giving back, shedding light on how even the smallest acts of generosity can spark a chain reaction of positive change. They discuss how giving uplifts individuals in need, fosters stronger, more resilient communities, and drives meaningful growth within businesses. By sharing personal anecdotes, industry examples, and actionable strategies, Kerry and Jimmy highlight the profound impact that generosity can have.

Kerry and Jimmy’s Words of Wisdom: “Giving back isn’t just about offering support or resources to those in need—it’s about making a meaningful difference that creates a ripple effect far beyond the initial act. It’s about building a legacy of kindness, fostering deeper connections, and finding a sense of purpose that not only transforms the lives of others but also enriches our own in ways we never imagined."

Resources: The Power in Making a Difference

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss how micro-tasks— those small, repetitive interruptions that chip away at focus—can disrupt productivity and mental clarity. Discover how leveraging technology to filter distractions and automate routine tasks can help you reclaim valuable time and stay focused on what truly matters.

In this episode, Kerry and Jimmy delve into the psychology of constant interruptions and their impact on productivity, often costing property management teams up to half a day of valuable time. They discuss how implementing a robust suite of tech tools—from self-service chatbots and online portals to digital onboarding processes—combined with automation and artificial intelligence can transform operations. By streamlining workflows, enhancing customer experiences, and driving efficiency, these technologies empower teams to focus on what truly matters and achieve greater organizational success.

Kerry and Jimmy’s Words of Wisdom: “In a world overwhelmed by constant notifications, endless to-do lists, and digital noise, maintaining focus is more challenging than ever. By integrating self-service and automated technologies, you can reduce daily distractions for your customers while empowering your team to concentrate on the larger projects that drive your business forward.”

Resources: Leading The Way in Driving Digital Transformation