In our previous episode of Before It Begins: Strategically Speaking with Carol Barkes, we dove into the key aspects of the skill of listening. Today, we are flipping the coin to examine what makes for a good speaker. One who would like to be truly heard.

Carol Barkes, CPM uses her neuroscience training and years of experience as a conflict and mediation consultant to guide use through the fundamentals of Speaking to Be Heard. Speaking well is not a talent people are born with. No. Carol details in this episode how to speak in a way where your listener doesn't just hear, but absorbs, especially in difficult conversations. Beyond the basics, Carol explains why speaking to be heard may just resolve your next conflict before it even happens.

Chapters:

0:00 - Intro

1:15 - 3 Ways to Improve Your Speaking NOW.

1:50 - Vocal Pitch.

3:05 - Conversational Tone.

5:15 - Tone and Pitch Management Techniques.

6:58 - Practical Neuroscience. The Rule of 4.

9:10 - Said vs. Heard.

10:45 - Compassionate Communication.

11:25 - Limiting Word Usage. Rule of 10.

13:15 - Play with Silence.

15:35 - Carol's Mom Would Hate to Be a Student in Her Class.

19:15 - The Impact of Sloth Slow Conversation.

20:15 - Storytelling vs. Fact-Spewing.

22:20 - Slang and Pronunciation.

25:50 -Jargon.

27:23 - Explain The Behavior, Don't Label.

29:55 - The OFTEN Strategy.

32:44 - How It Will Save You Energy and Time.

33:30 - Closing Remarks.

34:40 - How to get in touch with Carol Barkes.

Connect With Carol:

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