The Resilient Journey

By: Mark Hoffman
  • Summary

  • It’s my goal to explore some of the biggest issues facing organizations today and chat with industry leaders about ways we can all be more resilient.
    Copyright 2022 All rights reserved.
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Episodes
  • Episode 165 - 2024 in Review
    Dec 23 2024

    For many the holidays are a time of reflection. And the same can be said for us at the Resilient Journey podcast. That’s why we want to take a few minutes and reshare some of the most memorable and compelling moments of 2024.

    Hello everyone, and welcome to episode 165 of the Resilient Journey podcast, presented by the Resilience Think Tank.

    This week we are revisiting seven episodes from 2024. They are either the most popular episodes (in terms of downloads and online listens) or they have a compelling story to tell. We’ll hear from Lindley Gooden, Kristin Torres, Frank Shultz, Regina Phelps, Chloe Demrovsky, Jason Hoss and Mark Armour.

    We’ll cover everything from misinformation, to secrets of a good resilience program, good messaging, polycrisis, the perfect elevator pitch and we’ll even discuss if we need business continuity plans.

    2024 was a heck of a year. Have a listen.

    Be sure to follow The Resilient Journey! We sure do appreciate it!

    Learn more about the Resilience Think Tank here.

    Want to learn more about Mark? Click here or on LinkedIn or Twitter.

    Special thanks to Bensound for the music.

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    31 mins
  • Episode 164 - The UnitedHealthCare CEO Shooting; With Doug Farber
    Dec 16 2024

    On December 4th, UnitedHealthCare CEO Brian Thompson was tragically shot and killed outside a Manhattan hotel. The incident has raised questions about the adequacy of corporate security protocols. And this week’s guest is a subject matter expert.

    Hello everyone, and welcome to episode 164 of the Resilient Journey podcast, presented by the Resilience Think Tank.

    This week we want to talk about corporate and executive security in the light of the tragic shooting of Brian Thompson. We are joined by Doug Farber, CEO of a boutique security consulting company called Horsepower Advisors. Doug and Mark talk about the need for situational awareness, the importance of using predictive intelligence and why security must be something we think about around the clock. Doug explains his all hazards approach to building a security profile, and discusses his use of people, process and technology.

    Be sure to follow The Resilient Journey! We sure do appreciate it!

    Learn more about the Resilience Think Tank here.

    Want to learn more about Mark? Click here or on LinkedIn or Twitter.

    Special thanks to Bensound for the music.

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    28 mins
  • Episode 163 - When Your Crisis Communications is a "Train Wreck" - With Sean Mallen
    Dec 9 2024

    In 2010, BP CEO Tony Hayward faced backlash for saying, "I'd like my life back," during the Gulf of Mexico oil spill crisis. His comments are seen as the gold standard of what not to do in crisis communications.

    Hello everyone, and welcome to episode 163 of the Resilient Journey podcast, presented by the Resilience Think Tank.

    We have a very unique episode this week as we are joined by veteran news reporter turned media trainer Sean Mallen, who absolutely grills Mark during a mock press conference. In today’s episode, Mark pretends to be an unprepared company spokesperson facing the media after a very public cyber attack. Early in the episode Sean warns about spokespersons “facing a grilling” and being in for a “hard ride” – and that’s exactly what he gives Mark. Tune in to find out how quickly things can go off the rails.

    Be sure to follow The Resilient Journey! We sure do appreciate it!

    Learn more about the Resilience Think Tank here.

    Want to learn more about Mark? Click here or on LinkedIn or Twitter.

    Special thanks to Bensound for the music.

    Show more Show less
    30 mins

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