When two senior crisis management consultants collaborate on a response plan, it starts out a little more basic than you’d think – like establishing who’s in charge of the crisis and the skillset of that leader. And that kicks off an amazing conversation.

Hello everyone and welcome to episode 155 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week, Mark is joined by friend of the podcast Regina Phelps and the plan was….these two would walk through their crisis management approach to a cyberattack. That didn’t exactly happen. I mean, they talked about it. But really…it turned into an insightful conversation about building your crisis management team, and how to identify who works on what.

Regina shares some incredible tips on knowing what to focus on and how team members can actually build their own checklist. And it’s probably very different than what you’ve been doing.

And…Regina uses her walk up music to share some words of encouragement.

Be sure to follow The Resilient Journey! We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

This is the 20th year of National Cybersecurity Awareness Month! While technology has changed in the last two decades, the threat and impact of cybercriminals has not gone away. If you don’t think a cyberattack can happen to you – think again.

Hello everyone and welcome to episode 154 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week Mark is joined by cybersecurity thought leader Michael Perdunn.

Michael and Mark discuss society’s desensitization to news of a data breach and how organizations cannot afford to take that same approach.

Michael gives some expert advice on how to provide better phishing training.

And they do a deep dive into a real-life and very scary extortion email. Michael explains how the bad actors make them look so real.

Be sure to follow The Resilient Journey! We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

How much does your background play a part in how you approach your work in resilience? Do the personal experiences and traumas that we’ve overcome, lay the foundation for future attitudes? This week’s guest thinks so, and so do we.

Hello everyone and welcome to episode 153 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week Mark is joined by Sheena Downey, CEO and Founder of Worldwide Resilience. Sheena is based in Australia and has the slogan “prepare today and protect tomorrow”. She tells us that her experience with domestic family violence and work in male dominated industries, definitely laid the foundation for her to become a leader in resilience. In fact she calls herself a “pink princess in steel toed boots.”

Sheena uses her background and skills to encourage us all to stop sleep-walking through resilience.

Be sure to follow The Resilient Journey! We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

In sports, the ‘greatest of all time’ is referred to as the GOAT. It’s a good acronym. Clean, easy to say. On the resilient journey – we are counting down the greatest walk-up songs of all time. And…well…GWUSOAT is just a terrible acronym.

Hello everyone and welcome to episode 152 of the Resilient Journey podcast, presented by the Resilience Think Tank.

Each week Mark asks our guest to name a song that they would have played as they walk to the podium to speak. This week, is part 2 of our countdown, revealing the top five best walk-up songs selected by our guests.

We also share insightful comments from the guests who selected the songs: Staci Sant Preux, Shane Mathew, Michael Crooymans, Vince Davis and Chris Platt.

So…without further adieu – here’s the top five.

If you’re a fan of the Resilient Journey, you know that our most popular question is this: If you could pick a song to be played as you are walking to the podium to speak, what song would you pick and why?

Hello everyone and welcome to episode 151 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week we begin our countdown of the top ten best walk-up songs selected by our guests.

What’s the criteria? First, it has to be a GREAT song – that’s an absolute MUST. AND… it needs to fit in with the overall message that the guest conveys during their episode.

This week we’ll share songs ten through six and a few honorable mentions.

If you like music and resilience, this episode is for you.

Be sure to follow The Resilient Journey! We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Do you believe we landed on the moon? Was the 2020 election stolen? Is the earth really flat? Did aliens come down and tidy up Lindley Gooden’s garden? People believe different things. But rather than fight, our guest says it’s time for reconciliation.

Hello everyone and welcome to episode 150 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week, we continue our conversation with Lindley Gooden, founder of Greenscreen and author of a new book called The Future of Truth.

Lindley and Mark talk about social media’s involvement in the spread of mis and disinformation and how organizations should combat misinformation.

Lindley gives us tips to help us identify if what we believe is actually just a conspiracy theory and offers advice on how to respond to people who believe them.

And he identifies the real concern of disinformation – that it does harm. And the recent events in the UK are proof.

Be sure to follow The Resilient Journey! We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

What if I told you that this was the final episode of the Resilient Journey? If I told you that because it was a fact, that would be the truth. If I said it because I heard a rumor, that would be misinformation. But if I new it was a lie, what would that be?

Hello everyone and welcome to episode 149 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week, Mark welcomes Lindley Gooden, founder of Greenscreen and author of a fantastic new book called The Future of Truth. Lindley says that COVID wasn’t the only disease to sweep the world in the early 2020’s.

They talk about the difference between mis and dis-information, how to spot it and what it means to those of us in the risk and resilience industries.

Lindley explains that it is extremely valuable to be a good story teller and suggests we learn to hug our inner chimp.

Be sure to follow The Resilient Journey! We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

The Resilient Journey is here to help resilience professionals learn more about adjacent disciplines. Last week Mads Paerregaard shared important details about physical security. This week, we dive into the world of crisis communications.

Hello everyone and welcome to episode 148 of the Resilient Journey podcast, presented by the Resilience Think Tank.

This week, Mark welcomes Stephanie Craig, the President of Kith – a crisis management consulting firm that helps clients prepare for, manage, and navigate high-profile crises. Stephanie explains that when it comes to crisis communications, the goal is to always protect reputations.

She and Mark talk about the who, what and how of crisis communications, the importance of knowing your stakeholders and the value of pre-drafted templates. Stephanie explains why trust and clarity are critical to effective communications. Let’s find out why.

Be sure to follow The Resilient Journey! We sure do appreciate it!

Learn more about the Resilience Think Tank here.

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.