The Uncharted Veterinary Podcast

By: Uncharted Veterinary Community
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  • Summary

  • The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!
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Economics
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Episodes
  • UVP - 309 - Can RVTs And VPAs Coexist

    UVP - 309 - Can RVTs And VPAs Coexist
    Oct 16 2024
    Should veterinary medicine introduce a mid-level practitioner role? With the landscape of veterinary care changing, there's a proposal in Colorado to create a Veterinary Professional Associate (VPA) role, sitting between licensed technicians and veterinarians. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss discuss the potential impact of expanding technician responsibilities and how this could redefine roles in general practice. What does this mean for access to veterinary care, the utilization of support staff, and the future of our profession? They explore the nuances of this issue, touching on staffing shortages, licensing, and the evolving structure of veterinary practices. Whether you're a veterinarian, practice manager, technician, or a passionate veterinary professional, this conversation is a must-listen as we navigate the possibilities and challenges ahead. Let’s get into this episode! 🌟 Check out Dr. Andy Roark's Article! https://todaysveterinarybusiness.com/general-practice-discharge-notes-0424/ Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast, and YouTube show reach millions of people every month. Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. 🌟 Get Sh*t Done at the Uncharted Get Sh*t Done Conference 2024! https://unchartedvet.com/uncharted-gsd-2024/ Feeling swamped by practice chaos? On October 23rd, take control with our 1-day live, interactive virtual conference designed to help practice leaders like you align your team and get sh*t done. Customize your learning experience with dynamic workshops, Choose Your Own Adventure sessions, and practical strategies to tackle your biggest challenges. This isn’t just another virtual event—it's your chance to master resilience, improve communication, and achieve your goals. Registration is now open—don’t miss out on transforming the way you work! 🌟 Level Up at the 2024 Practice Owner Summit! https://unchartedvet.com/practice-owner-summit-2024/ Ready to stop spinning your wheels and start thriving? From December 5-7, 2024, the Uncharted Practice Owner Summit in Atlanta is the place for veterinary practice owners ready to grow their business and find balance. Connect with like-minded owners who understand your challenges, learn proven strategies from top experts, and work on your long-term goals in a collaborative, fun environment. Whether you're looking to streamline operations or simply get more time back in your day, this summit will give you the tools to transform your practice. Secure your spot now and join a community that supports your vision! Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag
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    48 mins
  • 308 - Can They Do Homework On The Clock?

    308 - Can They Do Homework On The Clock?
    Oct 9 2024
    A medical director is having trouble navigating the balance between supporting paraprofessional staff in tech school and ensuring they have the necessary technical skills for their role. In this episode of the Uncharted Veterinary Podcast, Stephanie and Dr. Andy Roark discuss a specific scenario where a veterinary assistant, allowed to study on the clock, is struggling with skill development. The conversation turns into a thoughtful debate about trust, team expectations, and the challenges of leading a veterinary team with fairness and empathy. They explore how communication and adjusting expectations can prevent feeling like the "bad guy" while supporting staff in skill growth. Let's get into this episode! 🌟 Get Sh*t Done Conference 2024 – Your Blueprint for Practice Success! https://unchartedvet.com/uncharted-gsd-2024/ Are you ready to break free from the daily chaos of managing a veterinary practice? On October 23rd, join the Uncharted Get Sh*t Done Conference, a virtual event designed for veterinary practice managers and leaders who want to take control and see real results. With interactive workshops focused on building resilience, optimizing team communication, and enhancing client service, this one-day event will help you master the tools needed to lead your team effectively. This isn’t just a conference—it’s a community-driven experience where you’ll connect with peers who understand your challenges. Don’t wait—secure your spot and start making meaningful changes in your practice now! 🌟 Unlock Your Leadership Potential at the 2024 Practice Owner Summit! https://unchartedvet.com/practice-owner-summit-2024/ As a veterinary practice owner, you know how easy it is to get caught up in the daily grind. That’s why the 2024 Practice Owner Summit, happening from December 5-7 in Atlanta, is the perfect opportunity to take a step back and focus on your long-term goals. This event is designed to provide practice owners with the essential skills they need to run a successful business—from financial strategies to leadership development. Plus, you’ll get to connect with other owners who know exactly what you’re going through. Ready to work on your practice instead of in it? Register now and join a community that will help you take your practice to the next level! All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag
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    50 mins
  • 307 - Training On 'Emotional Intelligence' Is The WRONG Way To Fix Your Client Service Problem

    307 - Training On 'Emotional Intelligence' Is The WRONG Way To Fix Your Client Service Problem
    Oct 2 2024
    A Practice Manager is struggling with younger team members' reactions to client disagreements. The leader is frustrated with the team’s hypersensitivity to client interactions, particularly around money and customer service, which is resulting in feedback that the practice feels cold and transactional. In this episode of the Uncharted Veterinary Podcast, Practice Management Super Nerd, Stephanie Goss and Dr. Andy Roark explore how to shift the team’s culture towards empathy and understanding, while also addressing issues of emotional intelligence, client interactions, and accountability. They emphasize the importance of avoiding generational stereotypes and focus on actionable strategies to create a supportive, client-centered environment. Let's get into this episode! 🌟 Get Sh*t Done Conference 2024 – The Ultimate Guide for Veterinary Leaders! https://unchartedvet.com/uncharted-gsd-2024/ Is managing your veterinary practice starting to feel like constant chaos? It’s time to take back control. On October 23rd, join the Uncharted Get Sht Done Conference, a dynamic virtual event crafted specifically for veterinary practice managers and leaders. Packed with interactive sessions focused on team alignment, communication strategies, and boosting client satisfaction, this conference is designed to help you get results that stick. Whether you're struggling with burnout or just looking for fresh ways to lead, this is your chance to connect with a supportive community and develop the practical tools you need to thrive. Don’t miss out—register today and start getting sh*t done! 🌟 Elevate Your Practice at the 2024 Practice Owner Summit! https://unchartedvet.com/practice-owner-summit-2024/ As a veterinary practice owner, you deserve a business that works for you, not the other way around. From December 5-7, 2024, join us in Atlanta for the Practice Owner Summit, where you’ll learn the essential business and leadership strategies that can transform your practice. Designed specifically for veterinary practice owners, this event offers expert-led workshops, networking opportunities, and practical takeaways to help you streamline your operations and set your practice up for long-term success. It’s not just about attending a conference—it’s about joining a community that understands your journey. Reserve your spot today and start shaping the future of your practice! Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag
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    57 mins

What listeners say about The Uncharted Veterinary Podcast

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Profile Image for A.M.

lots of lightbulb moments

As lots of other Uncharted episodes, this one made me realize the root of some previously vague issues I was dealing with on the road to the perfect (or close to it) life balance..

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Profile Image for Heidi

No soapbox?

I was really hoping Stephanie would talk more about her list of action steps! Also, would it be possible to link the Banfield study you mentioned?

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