Dr. Andy Roark, Stephanie Goss and Maria Pirita share nuggets of wisdom as gifts for this veterinary season. In this episode of the Uncharted Veterinary Podcast, our hosts kick off the holiday season with some personal stories and lessons in hopes of helping aspiring leaders grow. Tune in to hear how these helpful management pearls can help your veterinary teams thrive!

Unlock Success with an Uncharted Membership!

As an Uncharted Member, you can consult colleagues on pressing issues, join free workshops like creating pay scales, and enroll your team leads in specialized summits. The Uncharted Veterinary Conference and Community has empowered veterinary professionals worldwide with essential leadership and communication skills. Our programs cover business strategy, conflict resolution, leadership, and culture management, ensuring impactful changes in your practice. Join our supportive, solution-driven community and transform your practice today! Get started at https://unchartedvet.com/membership.

Elevate Your Leadership at the Practice Manager Summit 2025!

Join us on February 19, 2025, for a day packed with actionable insights to transform your management skills. With sessions like "Coaching a Struggling Team Member" by Amy Newfield and workshops on financial conversations, COGS, and defining your role, this event is designed to empower veterinary practice managers. Registration opens December 11, 2024—just $99 for members and $149 for non-members. Don’t miss this opportunity to grow your leadership toolkit and connect with peers. Register now and step into 2025 ready to lead!

Upcoming events: unchartedvet.com/upcoming-events/

All Links: linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

Is it possible to balance veterinary medicine and a life outside of work? In this episode of the Uncharted Podcast, Dr. Stephanie Goss and Dr. Lauren Jones discuss the all-too-common problem of the "nice vet" syndrome - the struggle of wanting to help everyone (clients, team members, and patients) while maintaining a healthy work-life balance. Dr. Jones, a practicing veterinarian and Director of Veterinary Medicine for Shepherd Veterinary Software, shares her personal experiences and insights on how to set boundaries, prioritize tasks, delegate effectively, and leverage technology to reclaim personal time without sacrificing patient care or team morale.

This episode is a must-listen for veterinary professionals and practice leaders seeking practical strategies for combating burnout, improving work-life balance, and rediscovering the joy in veterinary medicine. Dr. Jones's expertise in practice management and technology, combined with her passion for empowering veterinarians, makes this episode a valuable resource for anyone looking to create a more sustainable and fulfilling career in the veterinary field. This episode is brought to you ad-free by Shepherd Veterinary Software!

Unlock Success with an Uncharted Membership!

As an Uncharted Member, you can consult colleagues on pressing issues, join free workshops like creating pay scales, and enroll your team leads in specialized summits. The Uncharted Veterinary Conference and Community has empowered veterinary professionals worldwide with essential leadership and communication skills. Our programs cover business strategy, conflict resolution, leadership, and culture management, ensuring impactful changes in your practice. Join our supportive, solution-driven community and transform your practice today! Get started at https://unchartedvet.com/membership.

Upcoming events: unchartedvet.com/upcoming-events/

All Links: linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

We've got a new office manager who's wondering, what education do I need now that I'm here? Veterinary medicine is a field of lifelong learning, and career paths can zig and zag in unexpected ways. In this episode of the Uncharted Veterinary Podcast, Stephanie Goss is joined by the dynamic Alyssa Mages, CVT, to discuss the many paths to leadership in the veterinary profession. Alyssa shares her inspiring journey, from marine biologist to veterinary technician to entrepreneur, highlighting the importance of continuous learning, mentorship, and embracing opportunities.

Alyssa's unique path highlights the many ways veterinary technicians can leverage their clinical skills and experience to step into leadership roles. She emphasizes the importance of seeking out formal and informal learning opportunities, both within and outside of veterinary medicine. Additionally, Alyssa discusses the value of self-advocacy, vulnerability, and building a strong support network.

This episode offers valuable insights for veterinary technicians aspiring to leadership positions and provides practical advice on navigating the transition. Alyssa's story is a testament to the diverse career paths available in veterinary medicine and the importance of continuous learning and self-advocacy. If you're a veterinary professional looking to grow and develop your leadership skills, this episode offers valuable insights and inspiration. Let’s get into this episode!

Unlock Success with an Uncharted Membership!

As an Uncharted Member, you can consult colleagues on pressing issues, join free workshops like creating pay scales, and enroll your team leads in specialized summits. The Uncharted Veterinary Conference and Community has empowered veterinary professionals worldwide with essential leadership and communication skills. Our programs cover business strategy, conflict resolution, leadership, and culture management, ensuring impactful changes in your practice. Join our supportive, solution-driven community and transform your practice today! Get started at https://unchartedvet.com/membership.

Elevate Your Leadership at the Practice Manager Summit 2025!

Join us on February 19, 2025, for a day packed with actionable insights to transform your management skills. With sessions like "Coaching a Struggling Team Member" by Amy Newfield and workshops on financial conversations, COGS, and defining your role, this event is designed to empower veterinary practice managers. Registration opens December 11, 2024—just $99 for members and $149 for non-members. Don’t miss this opportunity to grow your leadership toolkit and connect with peers. Register now and step into 2025 ready to lead!

Upcoming events: unchartedvet.com/upcoming-events/

All Links: linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

How do you get your team excited for the mundane, downtime tasks? In this episode of the Uncharted Podcast, Dr. Andy Roark and Stephanie Goss tackle a question from a veterinary practice experiencing a slowdown in appointments. Together they discuss the challenges of managing a veterinary team when business is slow, including maintaining team morale and motivation. They emphasize the importance of accepting the reality of the situation, adapting to change, and focusing on the practice's mission and purpose. If your veterinary practice is experiencing a slowdown, this episode offers valuable insights and actionable steps to help you navigate this challenge. Let's get into this episode!

Boost Your Veterinary Leadership Skills!

Looking to strengthen your leadership team and take your practice to the next level? Say hello to the Leadership Essentials Certificate—an engaging, on-demand program crafted just for veterinary leaders like you. With 8 CE hours packed into this course, you’ll gain practical tools to create a collaborative, high-performing team environment. Best of all, Uncharted members get it included in their membership! Whether you’re a practice owner, manager, or team lead, this is your chance to level up your leadership game and build a thriving practice. Don’t wait—start your journey today: https://unchartedvet.com/certificates/

Coming Soon: Uncharted’s Conflict Resolution Certificate!

When drama strikes at your practice (hello, front vs. back clashes!), how does your team handle it? Conflict is inevitable—but with the right tools, it doesn’t have to be destructive. That’s why Uncharted is launching a brand-new Conflict Resolution Certificate! This program isn’t about dumping every issue on managers—it’s about empowering everyone on your team to navigate tricky conversations with confidence and positivity. Build better connections, foster teamwork, and transform conflict into growth opportunities. Curious? Head to www.unchartedvet.com/conflict to sign up for updates and be the first to know when it drops.

Upcoming events: unchartedvet.com/upcoming-events/

All Links: linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

Do you feel overwhelmed by the challenges of running a successful veterinary practice? You're not alone. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark talks with Rhys Giannarelli, a dedicated practice owner who runs two thriving veterinary clinics. Rhys shares his inspiring story of overcoming common obstacles like operational inefficiencies, team disengagement, and financial pressures. He'll reveal the practical strategies he's used to transform his clinics into models of success, offering actionable insights for veterinary practice owners and managers. Whether you're just starting out or looking to take your practice to the next level, this episode is packed with valuable takeaways. Tune in and discover how you can create a thriving veterinary practice that delivers exceptional care to your patients and fuels your passion for animal health. This episode is brought to you ad-free by Innovative Veterinary Management Solutions.

Exclusive Offer from Rhys Giannarelli & Innovative Veterinary Management Solutions!

Ready to elevate your veterinary practice? Rhys Giannarelli, founder of Innovative Veterinary Management Solutions, is here to help! If you're a practice owner who feels more like a business operator than a true business owner, or you find yourself constantly working in your business instead of on it, Rhys' system is exactly what you need. His 4-day workshop will help bring your vision to life, align your team, and get everyone on board with your long-term goals. With expertise across business strategy, leadership, and practice management, Rhys provides tailored support to meet your unique challenges. As a special offer for our listeners, enjoy a $500 discount when you connect through the show! Visit www.IVMSolutions.org to learn more and reach out to Rhys on LinkedIn at Innovative Veterinary Management Solutions. Rhys is always open to chat—whether it’s about practice growth or even a friendly conversation with your pet. Start your journey to a better practice today!

Upcoming events: unchartedvet.com/upcoming-events/

All Links: linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

Uh-oh, that new hire that seemed like a dream on paper turned out to be a bit of a nightmare in person! This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss dive deep into a relatable leadership challenge: what to do when a new team member isn't working out. They explore the importance of setting clear expectations, involving the team in the onboarding process, and providing constructive feedback. It's all about finding that balance between compassion and accountability, ensuring everyone gets a fair chance while maintaining a safe and positive work environment. Let's get into this episode!

Build a Stronger Leadership Team!

Ready to unlock new potential in your veterinary team? The Leadership Essentials Certificate offers a comprehensive on-demand program designed for veterinary leaders, featuring 8 hours of CE. This certificate program equips you and your team with the tools to create a high-performing, collaborative environment. For Uncharted members, it’s included in your membership, making now an ideal time to dive in and grow together! Whether you're a practice owner or team lead, elevate your practice's leadership game today. Start shaping a thriving future here: https://unchartedvet.com/certificates/

Get Ready for Uncharted’s New Conflict Resolution Certificate!

How do you teach your team to handle conflict? How do they talk through the tough stuff—the tiffs, the beefs, the classic front vs. back friction? This is one of the biggest questions we get asked, and after years of hard work, the Uncharted team is excited to bring you a brand-new certificate in the foundations of conflict resolution. This isn’t about managers solving every problem; it’s about empowering every team member to approach conflict in a healthy, productive way. Get ready to help your team build stronger connections, communicate confidently, and lean into positive conflict. We can’t spill all the beans yet, but head over to www.unchartedvet.com/conflict to sign up for updates. Be the first to know when it launches!

Upcoming events: unchartedvet.com/upcoming-events/

All Links: linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag