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5-Star School: How to Market Your 5-Star Salon and Communicate with Your Customers to Retain Them

By: Jeff Grissler, Eric Ryant
Narrated by: Salon Marketing, Virtual Voice
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Publisher's summary

Every successful salon owner understands that top-notch service is critical to business profitability and longevity. In this new edition of Ready, Set, Go! Beauty Book series, we show you how to differentiate your business by providing 5-star service. We help you understand the fundamentals and true meaning of customer service – what customers want, deserve and expect – and how to win customer loyalty by delivering the ultimate customer experience.
  • Branding your Salon
  • Contacting Your Customers
  • Marketing Your Salon Online
  • VIP Service Only Starts with Their Name
  • Keeping Clients for Life
  • The VVIP Customers
  • VIP Service for Males in the Salon
In today’s highly competitive salon and spa marketplace, a business needs more than excellent products, good technical service, efficient procedures, and competitive prices to give the ultimate 5-star experience. It also needs to connect with its customers through authentic, human-to-human interactions that satisfy not only their practical needs, but their emotional wants as well. We never said that owning your own salon/spa business would be easy, but let us take you on a 5-star journey that will set your salon business apart from all the salons in your area.

Do you have dreams of owning a more successful retail beauty salon? Then you must check out The Salon Owners Guide to Wealth or The Start-up Guide for Opening, Remodeling & Running a Successful Beauty Salon written by three time Best Selling Authors Jeff Grissler and Eric Ryant which will set you on a path that will lead you and your salon to financial success.

This title uses virtual voice narration

Virtual voice is computer-generated narration for audiobooks.
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