Tele-Sales
How to Get Business on the Telephone
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Narrated by:
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Kerry L. Johnson MBA PhD
About this listen
Dr. Kerry Johnson is an international speaker, a coach, and the best-selling author of seven books, including Peak Performance and Behavioral Investing. In this audiobook he will make your telephone a profit center.
Some of the skills you'll learn are:
- The 3 best closes to use on the phone
- How to book appointments
- What to say when someone says, "I'm not interested"
- How to avoid telephone tag
- How to get your calls returned
- How to beat "call reluctance"
Includes a detailed reference guide.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio.
©2015 Kerry Johnson (P)2015 Gildan Media LLCListeners also enjoyed...
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By: Mel Robbins
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The High 5 Habit
- Take Control of Your Life with One Simple Habit
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 6 hrs and 57 mins
- Unabridged
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Don't let the title fool you. This isn't a book about high fiving everyone else in your life. You're already doing that. Cheering for your favorite teams. Celebrating your friends. Supporting the people you love as they go after what they want in life. Imagine if you gave that same love and encouragement to yourself. Or even better, you made it a daily habit. You'd be unstoppable. In this book, Mel teaches you how to start high fiving the most important person in your life, the one who is staring back at you in the mirror: YOURSELF.
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Narrator issues.
- By Jesse on 10-05-21
By: Mel Robbins
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The Creature from Jekyll Island
- A Second Look at the Federal Reserve
- By: G. Edward Griffin
- Narrated by: Mark Bramhall
- Length: 24 hrs and 21 mins
- Unabridged
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This classic expose of the Fed has become one of the best-selling books in its category of all time. Where does money come from? Where does it go? Who makes it? The money magician's secrets are unveiled. Here is a close look at their mirrors and smoke machines, the pulleys, cogs, and wheels that create the grand illusion called money. A boring subject? Just wait. You'll be hooked in five minutes. It reads like a detective story - which it really is, but it's all true.
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Lost confidence in author
- By Amazon Customer on 07-11-20
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Worthy
- How to Believe You Are Enough and Transform Your Life
- By: Jamie Kern Lima
- Narrated by: Jamie Kern Lima
- Length: 11 hrs and 26 mins
- Unabridged
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Author Jamie Kern Lima's first, instant New York Times bestselling book Believe It, captured her journey of going from Denny's waitress to billion-dollar entrepreneur by learning to believe in herself. And now her second, much-anticipated, upcoming book Worthy, is the playbook for how YOU can believe in YOU! If you've ever struggled with self-doubt, felt like you don't have what it takes...or that who you truly are isn't enough, even if you're really good at hiding it from the world, WORTHY is for you.
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💫 We're so WORTHY! 🦋 Listen - Read - Share 🔆
- By Diana Yin on 02-22-24
By: Jamie Kern Lima
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Plan Your Year Like a Millionaire
- By: Rachel Rodgers
- Narrated by: Rachel Rodgers
- Length: 2 hrs
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Plan Like a Millionaire is part of a riveting three-part series, and it's all about elevating your game and setting goals like a seven-figure earner. In this wealth-inspiring listening journey, Rachel reveals the secrets of how to set goals, manage time wisely, build essential support systems, break free from financial constraints, and make savvy money decisions.
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Feel Good Book, only
- By Maggie on 01-06-24
By: Rachel Rodgers
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How to Day Trade for a Living
- A Beginner's Guide to Trading Tools and Tactics, Money Management, Discipline and Trading Psychology
- By: Andrew Aziz
- Narrated by: Kevin Foley
- Length: 6 hrs and 56 mins
- Unabridged
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Very few careers can offer you the freedom, flexibility, and income that day trading does. As a day trader, you can live and work anywhere in the world. You can decide when to work and when not to work. You only answer to yourself. That is the life of the successful day trader. Many people aspire to it, but very few succeed. In the audiobook, I describe the fundamentals of day trading, explain how day trading is different from other styles of trading and investment, and elaborate on important trading strategies that many traders use every day.
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Its a sales pitch
- By Xavier Foley on 02-08-18
By: Andrew Aziz
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F--k Your Feelings: Master Your Mind, Accomplish Anything and Become a More Significant Human
- By: Ryan Munsey
- Narrated by: Ryan Munsey
- Length: 9 hrs and 15 mins
- Unabridged
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95 percent of decisions are based on feelings. Not logic. Not rational thought. Feelings. Can you feel the pull of emotions, hunger, guilt, pain, jealously, depression, and everything else weighing on every decision that you make? Business owners, entrepreneurs, regular people looking to get in shape, anyone with a goal that isn't terrified of tough love - you need to listen to F--k Your Feelings - as soon as possible! In this audiobook you'll learn how to use personal mind control techniques to control the way your brain is wired and much more.
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Science heavy for those of us who want the why
- By Beth T. Irwin on 10-29-18
By: Ryan Munsey
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Los secretos de la mente millonaria (Narración en Castellano) [Secrets of the Millionaire Mind]
- Domina el juego de la riqueza [Mastering the Inner Game of Wealth]
- By: T. Harv Eker
- Narrated by: Ivan Villanueva
- Length: 2 hrs and 17 mins
- Unabridged
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El autor estaba en bancarrota, en solo dos años y medio se convirtió en millonario y construyó una de las más grandes firmas de consultoría para el éxito. Con sus enseñanzas ha tocado la vida de millones de personas. Este audiolibro te enseña a observar como piensas. Es un reto a tus ideas que te limitan, a los razonamientos que no te apoyan y a tus acciones con respecto al dinero.
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El libro está bien, pero ES VERSION RESUMIDA
- By alexnvlp on 08-24-23
By: T. Harv Eker
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Tools of Titans
- The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers
- By: Tim Ferriss
- Narrated by: Ray Porter, Kaleo Griffith, Tim Ferriss, and others
- Length: 22 hrs and 41 mins
- Unabridged
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The latest groundbreaking tome from Tim Ferriss, the number-one New York Times best-selling author of The 4-Hour Workweek. For the last two years, I've interviewed more than 200 world-class performers for my podcast, The Tim Ferriss Show. The guests range from super celebs (Jamie Foxx, Arnold Schwarzenegger, etc.) and athletes (icons of powerlifting, gymnastics, surfing, etc.) to legendary Special Operations commanders and black-market biochemists. For most of my guests, it’s the first time they’ve agreed to a two-to-three-hour interview.
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If I could sum it up: too much of a good thing
- By Brian Sachetta on 06-08-20
By: Tim Ferriss
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The Ideal Team Player
- How to Recognize and Cultivate the Three Essential Virtues: A Leadership Fable
- By: Patrick M. Lencioni
- Narrated by: Stephen Hoye
- Length: 5 hrs and 3 mins
- Unabridged
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In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle's company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players.
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Lot of talk about a simple concept
- By Andrea on 09-05-16
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The Millionaire Fastlane: Crack the Code to Wealth and Live Rich for a Lifetime
- By: MJ DeMarco
- Narrated by: MJ DeMarco
- Length: 12 hrs and 46 mins
- Unabridged
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Since you were old enough to hold a job, you've been hoodwinked to believe that wealth can be created by blindly trusting in the uncontrollable and unpredictable markets: the housing market, the stock market, and the job market. I call this soul-sucking, dream-stealing dogma "The Slowlane" - an impotent financial gamble that dubiously promises wealth in a wheelchair. For those who don't want a lifetime subscription to "settle-for-less", there is an alternative.
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Excellent!
- By Iray007 on 09-22-15
By: MJ DeMarco
What listeners say about Tele-Sales
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Mia
- 09-28-15
1 chapter in, and already impresses
I took my chances and purchased the book with no reviews at all, and it was a great decision as I can tell that Kerry knows what he's talking about! I'm in the telesales business for a year now and this book is exactly what I need.
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11 people found this helpful
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- Kimberly
- 07-03-18
One of the Best Audiobooks for Phone Sales!
One of the Best Audiobooks for Phone Sales! You should listen to it several times.
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- Rommel
- 02-15-18
Good listen
Tele sales is hard. It is not supposed to be easy. You need to listen to audiobooks like this one and pull inspiration and wisdom from these types of audiobooks.
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- Gregger
- 02-16-16
Great book despite being a little outdated
What did you love best about Tele-Sales?
Amazing book. I have done phone sales for over 10 years and this book has truly helped me refine my skillset. Very in depth examples of different scenarios helping you every step of the way from the gatekeeper to the close.
What was one of the most memorable moments of Tele-Sales?
The recorded calls of Kerry applying his techniques is one of my favorite parts of the book. I would love to listen to him make cold calls for hours. He's very good at putting fear at the door and executing exactly what he tries to teach you. If you can stop and say to yourself "I'm never going to see these people if it goes poorly, so what's there to be afraid of?" and just go execute his advice as he tells you while customizing the message for your product, you'll make sales!
What about Kerry L. Johnson MBA PhD’s performance did you like?
Very kind voice, making it easy to listen to. I drive between LA and SF a lot so audiobooks are my best friend. He is easily one of the best narrators I've had the pleasure of listening to. I even turn the book on when driving only a few minutes.
Was there a moment in the book that particularly moved you?
Just the simple things you don't think about. I have never had formal sales training, it's always been my learning and adjusting so I've missed out on some key foundation of selling concepts. Such as: never asking how someone is doing when you get them on the phone. It's phony and generic and doesn't help the call. However, I have to say that Kerry offers enough great advice that I can't pick just one.
Any additional comments?
Kerry will help you learn to sell on the phone. He can't sell it for you. If you're in the position to (I know a lot of people aren't that's why they listen to audiobooks) I recommend you take notes as you listen. I had to drive while listening so I couldn't note things like I wanted to but if there's one book I've listened to that deserves avid note taking, it's this one! He has a lot of pointers as he walks you through each step of the phone-sale process. The gatekeeper, the intro, the hook, the close. TAKE NOTES!
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4 people found this helpful
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- Jay
- 03-06-16
great information.
book helps put the calling process on paper. gives you great information to draft your own opening and scripts.
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3 people found this helpful
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- Megan Rutter
- 05-14-16
Effective & Immediately Applicable Material
No fluff toolkit of priceless phone sales strategies. Will be using most if not all presented material immediately. I already feel much more confident about setting sales appointments over the phone just from reading this book.
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3 people found this helpful
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- linda tran
- 05-04-16
Great listen
This book is good for anyone who wants to know how to approach prospects on the phone and learn techniques to do so
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- BK
- 12-10-16
the information is dated but still mostly relevant
although I was not able to find a date for this information it appears it was from the mid 1980 s early 1990 s and I would say the information is still 80% relevant today as a sales mana
ger in the phone business in 2016.
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2 people found this helpful
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- Mero Mero
- 07-08-16
That moment when you realize you were an amateur..
What did you love best about Tele-Sales?
I love Dr. Kerry Johnson's breakdown of the sales process. His understanding and knowledge of selling over the phone go far beyond my own comprehension. In fact, I am now on the 2nd listen of his book to fully understand the finer details of this man's sales ability. His voice inspires me to work on my vocal patterns to become smoother, Dr. Johnsons sales skills opened my eyes that I have been a rookie in the game this last two years. A lot of content you learn over trial and error, which makes you better, but not more efficient. This man and this book has easily saved me years of trial and error work, I believe by copying the methods and tools this book has given me that I truly will see a complete 360 in my sales production. So far, after my first listen, I employed several of the techniques he covered. Heres a real example of what has happened that has never happened to me before except on those rare luck occasions..I called my prospects corporate office..and using his techniques was able to identify that the Gatekeeper was not a secretary but a receptionist. Knowing that a receptionist is there to help the caller get to their destination, I used his methods and was able to be transferred to the CEO. I again followed his methods, gave a slight takeaway that his company might not get approved as there are strict requirements but that if his company was approved that I guaranteed the benefit my services would provide. His response was eye opening...he immediately responded with "What kind of requirements? My company was one of the first..." You get the idea..I haven't closed it but I have a definitive next step that my prospect and I are both aware of. The fact that I know and can understand where the sales process is, is sooo vastly important to me as a Regional Manager of sales. I do B2B and Tele-Selling in Merchant Services, and I gotta tell you we are by far the most hated on the phones' besides the IRS and Collection companies..
What did you like best about this story?
I liked that Dr. Johnson took the time to play clean crisp sounding audio recordings of actual sales calls. This has inspired me to keep records of my teams sales calls to help identify their weaknesses and improve upon their strengths.
Have you listened to any of Kerry L. Johnson MBA PhD’s other performances before? How does this one compare?
I have not. I can tell you that I am now looking for my next book on Audible...which will be a Dr. Kerry Johnson book no doubt.
Was there a moment in the book that particularly moved you?
Several. I felt as if every new section had an astonishing amount of content. It was truly eye opening to see what this man was saying, to understand where I had gone wrong in the past and to understand what I should have done instead.
Any additional comments?
Great book. I'm a fan of Brian Tracy and Zig Zigler. I feel like Dr. Kerry Johnson is the best of both. He has the smooth comical keep you listening voice skills like Zigler and he has the psychological understanding of the sales process down like Brian Tracy. In fact, I can see he was inspired by these two authors as he not only reiterates upon some of their material but he re words and adds new methods of understanding that allowed me as a listener to better understand the material. If your in any kind of sales, door to door or tele marketing...this book is all around as good as it gets for actual CONTENT and APPLICATION of SALES METHODS.
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- Aaron in New York City
- 01-23-20
THE BEST BOOK ON COLD CALLING !
This book is filled with so many powerful tools to make you successful. To get the most out of it, you should listen to this book at least 5 times and take notes while you listen. You will be amazed at how much you will learn.
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