Episodios

  • Sheri Jolly on Revenue Cycle Management and Fixing Dental Billing Systems That Bleed Profit
    Jun 30 2025

    Revenue cycle management isn’t just backend busywork—it’s the financial heartbeat of your practice. When revenue cycle management fails, everything else begins to crack. In this episode, we confront the operational chaos that hides behind vague training, loose billing systems, and over-trusted insurance workflows. Guest Sheri Jolly exposes how broken revenue cycle management causes dental practices to leak money daily—and how smart, repeatable systems can stop the bleeding.


    We break down the mechanics of dental billing, insurance verification, front desk training, and patient communication protocols—highlighting the exact places where practices lose revenue they’ve already earned. Jolly lays out a tested framework for clear workflows that scale, even across multiple practice locations. Terms like operational systems, staff training, insurance communication, dental billing, front-desk onboarding, and insurance verification aren’t buzzwords here—they’re the triggers that either stabilize your cash flow or sabotage it. If your team is chasing claims or fumbling EOBs, it’s not about working harder—it’s about building systems that work for you. This is how revenue cycle management becomes your strongest financial tool.



    Chapters:

    (0:00) Insurance surprises kill dental revenue

    (4:19) Revenue leaks from confusion

    (10:00) Stop serving insurance policies

    (17:21) Chaos means lost revenue

    (26:45) Overhead hides in admin

    (32:50) Simplify before you scale


    Together, we'll reshape the future of dentistry. Visit www.RevolutionDentistryGroup.com to claim the success you actually deserve.


    Listen to The Revolution Dentistry Podcast on your favorite podcast platform

    Follow The Revolution Dentistry Podcast on Instagram


    Leave a review on Spotify

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    email us: info@revolutiondentistrygroup.com


    Hosted by Ausha. See ausha.co/privacy-policy for more information.

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    39 m
  • Brady Frank Reveals the Play That’s Outperforming Private Equity
    Jun 23 2025

    Private equity promised dentists a golden path—but most are finding it paved with regret. In this episode, Brady Frank reveals the play that’s outperforming private equity on every front: more control, better tax outcomes, and real ownership. With the DSO market floundering under rising interest rates, Frank shows why dentist-owned platforms and strategic ESOPs are leaving corporate deals in the dust.


    We talk exit strategy without selling out, how to recap your business tax-free, and how to build real wealth through syndication, real estate, and DDSO alignment. Frank exposes why so many dentists are getting less than promised—and lays out a smarter path that doesn’t involve giving up control. If you’ve been eyeing retirement, scale, or just sanity, this is the alternative route. Backed by over $500M in real estate deals and hard-won practice experience, this conversation is the blueprint for dentists ready to win without private equity.


    Chapters:

    (0:00) Where dentists lose most
    (3:00) First private group formed
    (6:49) DDSO vs DSO breakdown
    (12:29) Real estate investment tips
    (17:59) Three tax-saving buckets
    (23:01) ESOP power and flexibility


    Together, we'll reshape the future of dentistry. Visit www.RevolutionDentistryGroup.com to claim the success you actually deserve.


    Listen to The Revolution Dentistry Podcast on your favorite podcast platform

    Follow The Revolution Dentistry Podcast on Instagram


    Leave a review on Spotify

    Leave a review on Apple Podcasts

    email us: info@revolutiondentistrygroup.com


    Hosted by Ausha. See ausha.co/privacy-policy for more information.

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    30 m
  • Austin Moffat Exposes the Hidden Traps in a Seemingly ‘Good’ Dental Deal
    Jun 16 2025

    Dental practice management is the core lens through which Austin Moffat breaks down a real acquisition deal—and it’s not looking good on the surface. But that’s exactly the point. With dental practice management done right, a practice that initially seems like a risky bet can become a cash-generating machine. In this episode, we’re unpacking the actual financials of a $2.2M practice on the market—and what you’ll hear will absolutely change how you evaluate an acquisition. Austin, managing partner at DSO CFO and an expert in financial strategy for multi-location dental groups, pulls no punches.


    We talk about how dentists often overlook critical metrics like EBITDA clarity, true payroll overhead, and where profits are really bleeding out. Austin gives us a clinic on interpreting the P&L—by rebuilding it. From identifying add-backs to restructuring expenses around clinical efficiency and team roles, he shows how to transform “meh” numbers into a strategic win. We discuss cash flow forecasting, the cost of poor bookkeeping, and how to use loan modeling for smarter acquisitions.


    Whether you're a DSO founder, an ambitious group practice owner, or an entrepreneurial doc looking to scale, this breakdown of dental practice management fundamentals will reshape how you assess potential purchases. Keywords that come alive in this conversation: dental accounting, financial freedom, buying a practice, practice ownership, and cash flow modeling.


    Chapters:

    (0:00) The $2.2M Practice—Is It Worth Buying?
    (4:50) EBITDA vs Net Income—Why Most Docs Miss It
    (12:25) Payroll Benchmarks & Hidden Bloat
    (26:10) Loan Modeling for Realistic Cash Flow
    (41:45) When to Walk Away from a Deal


    Together, we'll reshape the future of dentistry. Visit www.RevolutionDentistryGroup.com to claim the success you actually deserve.


    Listen to The Revolution Dentistry Podcast on your favorite podcast platform

    Follow The Revolution Dentistry Podcast on Instagram


    Leave a review on Spotify

    Leave a review on Apple Podcasts

    email us: info@revolutiondentistrygroup.com


    Hosted by Ausha. See ausha.co/privacy-policy for more information.

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    54 m
  • Dr. Paul Goodman on Why Most Dentists Are Hiring Wrong—and How to Fix It
    Jun 9 2025

    Dental practice management isn't just about numbers and systems — it's about people, choices, and making sure no dentist cries inside on a Wednesday. In this episode, Dr. Paul Goodman, aka Dr. Nachos, shares his no-fluff approach to dental practice management by focusing on what really matters: sustainable associate hiring, building community, and reshaping outdated practice models. Whether you're a new grad staring down $600k in student debt or a veteran dentist desperate for fewer hygiene checks, this conversation gives you actionable clarity.


    We unpack how to create opportunity at every stage of your career — through ownership, associateships, or transition support. Dr. Goodman opens up about his work with Dental Nachos and Dentist Job Connect, revealing how better communication and stronger business systems can eliminate burnout and boost financial health. He also touches on the DSO vs. private practice debate, the role of mentorship, and what makes certain markets (like Missouri) ideal for dentist job seekers.


    You’ll hear insights on recruiting associate dentists, building multi-practice teams, improving team culture, understanding transitions, and even the emotional side of dental career paths. If you're wondering how to simplify your business model or when to scale your practice, this episode is your playbook. Get ready for truth bombs on CE strategy, startup vs acquisition, career pivots, and hiring mistakes most dentists don’t even realize they’re making.Together, we'll reshape the future of dentistry.


    Chapters:

    (00:00) Are dental schools setting dentists up for failure?
    (04:46) From failed NBA dreams to four thriving businesses
    (08:52) What makes a good associate placement actually work?
    (11:09) The difference between practice ownership and CEO vision
    (20:58) The five Fs that define dentist career growth
    (26:41) Why associate buy-ins aren't required — and might hurt
    (33:35) Build your “dentisting core”: mind, word, hand, and heart skills


    Visit www.RevolutionDentistryGroup.com to claim the success you actually deserve.


    Listen to The Revolution Dentistry Podcast on your favorite podcast platform

    Follow The Revolution Dentistry Podcast on Instagram


    Leave a review on Spotify

    Leave a review on Apple Podcasts

    email us: info@revolutiondentistrygroup.com


    Hosted by Ausha. See ausha.co/privacy-policy for more information.

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    36 m
  • Case Acceptance Is a Skill—Here’s How Top Coordinators Build It
    Jun 2 2025

    Case acceptance isn’t about luck or pushy sales tactics—it’s a skill. And Sarah Riordan has mastered it. As the fastest treatment coordinator in ClearChoice history to hit $1 million, she’s not just closing big cases—she’s creating repeatable systems that get patients to say yes, even when the numbers are scary. We break down her exact mindset, language, and follow-up process so your team can stop losing high-value patients and start closing with clarity and confidence. Case acceptance, case acceptance, case acceptance—it’s not magic, it’s method.


    We talk about patient communication strategies that actually work, why treatment acceptance hinges on creativity, and how team incentives can drive results without killing morale. Sarah lays out how to personalize case presentation without muddying the message, how dental practice management plays into all of it, and why you can’t afford to ignore financing structure. If your treatment coordinator is winging it, this is your blueprint to fix that—fast.


    Chapters:

    (0:00) Fastest $1M case acceptance

    (2:08) Follow-ups close 40%

    (8:00) Incentivize with free arch


    Together, we'll reshape the future of dentistry. Visit www.RevolutionDentistryGroup.com to claim the success you actually deserve.


    Listen to The Revolution Dentistry Podcast on your favorite podcast platform

    Follow The Revolution Dentistry Podcast on Instagram


    Leave a review on Spotify

    Leave a review on Apple Podcasts

    email us: info@revolutiondentistrygroup.com


    Hosted by Ausha. See ausha.co/privacy-policy for more information.

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    11 m
  • Dental Practice Management with Sully Sullivan: Smarter Case Acceptance & Full Arch Systems
    May 26 2025

    What if your approach to dental practice management is the very thing limiting your case acceptance rates and full arch workflow? Dr. Sully Sullivan joins us to unpack how modern dentists can rethink dental practice management—not as a burden, but as the gateway to delivering life-changing treatments like All-on-X with consistency, profitability, and speed. From boosting case acceptance to vetting dental technology that actually works, Sully gets brutally honest about what separates the high-performing practices from the ones just treading water.


    At the heart of this episode is a call for intentional ownership: of your systems, your software, and your team. Sully breaks down how the smartest practices are combining 3D printing, integrated scanner apps like Medit’s suite, and strategic practice ownership to scale high-dollar, full arch procedures without burning out. And it’s not theory—his practice runs six doctors and 35 staff, all at one location. If you want to stop being a technician and start running a business, this is the episode that gives you the map.


    You’ll walk away rethinking how dental practice management can be your competitive edge—not just your daily grind. Whether you’re new to ownership, scaling an All-on-X workflow, or just sick of the tech hype cycle, Sully’s perspective cuts through the noise with strategies that actually move the needle.


    Chapters:

    (0:00) Full Arch Case Acceptance
    (4:48) Leveraging Dental Technology
    (10:16) Practice Ownership Principles


    Together, we'll reshape the future of dentistry. Visit www.RevolutionDentistryGroup.com to claim the success you actually deserve.


    Listen to The Revolution Dentistry Podcast on your favorite podcast platform

    Follow The Revolution Dentistry Podcast on Instagram


    Leave a review on Spotify

    Leave a review on Apple Podcasts

    email us: info@revolutiondentistrygroup.com


    Hosted by Ausha. See ausha.co/privacy-policy for more information.

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    14 m
  • You Need to Hear What’s Really Happening Inside High-Level Dental Retreats
    May 19 2025

    Dentists are burning out quietly—and Dr. Jim Arnold is doing something radical about it. These aren’t spa weekends disguised as CE credits. They’re tight, intentional luxury dental retreats that force successful dentists to confront what’s really draining them. From addiction and isolation to broken systems at home and in the office, this is where high-achievers finally pause, breathe, and fix the roots—before they quit entirely.


    We talk about what actually works: small-group settings, real leadership training, emotional honesty, and frameworks that build sustainable success. This isn’t theory—it’s what 7- and 8-figure dentists are doing right now to lead better, live fuller, and create practices that don’t steal their peace. Whether it’s Dubai or a quiet moment on the beach, the lesson’s the same: when your body, being, balance, and business align, the rest of dental just makes sense.


    Chapters:

    (0:00) Luxury dental retreats explained
    (02:50) The four B’s framework
    (10:53) Preparing practice for transition


    Together, we'll reshape the future of dentistry. Visit www.RevolutionDentistryGroup.com to claim the success you actually deserve.


    Listen to The Revolution Dentistry Podcast on your favorite podcast platform

    Follow The Revolution Dentistry Podcast on Instagram


    Leave a review on Spotify

    Leave a review on Apple Podcasts

    email us: info@revolutiondentistrygroup.com


    Hosted by Ausha. See ausha.co/privacy-policy for more information.

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    17 m
  • Mastering Dental Practice Management with Case Acceptance Training & KPI Tracking
    May 12 2025

    If you think dental practice management ends at staffing and scheduling, you’re missing the real growth levers. In this high-voltage episode recorded live at The Closing Institute, Angus McLean—Chief Growth Officer at Progressive Dental—lays out the four-pillar playbook that’s redefining dental practice management for elite full-arch practices. We talk about what it really takes to integrate strategy, creative, marketing, and case acceptance into a seamless engine. It’s not just about creating buzz or driving traffic—it’s about managing people, processes, and performance from lead to lifetime patient.


    What’s stopping practices from hitting their potential? According to Angus, it often comes down to poor content, weak sales training, and a total lack of clarity around KPI tracking. So they built custom tools, apps, and profitability forecasting models to bridge that gap. This episode is loaded with insights into case acceptance training, All-on-X marketing, CRM integration, and profit per arch optimization—all grounded in the daily realities of growing practices. You’ll hear exactly how Progressive Dental’s team is managing not just leads but outcomes, by tightening every step in the patient journey with laser-focused dental marketing strategy.


    From app-based profitability calculators to real-time forecasting tools, this is the kind of dental practice management that doesn’t wait for the monthly report to react—it sees what’s coming and builds for it. If you’ve been looking for a way to align your team, scale your arches, and actually know what’s working in your marketing funnel, don’t miss this one.


    Chapters:

    (0:00) Four-Pillar Growth Strategy
    (1:00) Case Acceptance Training Gaps
    (10:56) Profitability Forecasting in Real-Time


    Together, we'll reshape the future of dentistry. Visit www.RevolutionDentistryGroup.com to claim the success you actually deserve.


    Listen to The Revolution Dentistry Podcast on your favorite podcast platform

    Follow The Revolution Dentistry Podcast on Instagram


    Leave a review on Spotify

    Leave a review on Apple Podcasts

    email us: info@revolutiondentistrygroup.com


    Hosted by Ausha. See ausha.co/privacy-policy for more information.

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    20 m