Treat Your Business

By: Katie Bell
  • Summary

  • This podcast is for health and wellness business owners that want and need to give their business the treatment plan it deserves and needs. So that you can create more time back in your lives to give you the income you deserve and work hard for and to create more freedom and flexibility in your lives to enjoy the things you love to do. Whether you are a physiotherapist and osteopath, a sports therapist or maybe a Pilates studio owner, I'm Katie Bell, and I'm determined to share with you bite-sized episodes full of tried and tested tips from my own real experience of growing a successful physiotherapy and wellness clinic and from working with many businesses to do the same. So if you're tuning in and feel like you're on a hamster wheel of patients admin, life constantly juggling working and being with the family, and feel like you're doing a rubbish job at both not making the income you thought you would by running a business and generally feeling overwhelmed with everything that you have to do, then keep listening.

    Treat Your Business is sponsored by HMDG

    © 2024 Treat Your Business
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Episodes
  • 109 The 12 lessons of Clinic Ownership - A Christmas special
    Dec 25 2024

    I'd love to hear from you 'text the show'

    Merry Christmas! I’m Katie Bell, and welcome to a special holiday episode of Treat Your Business! Whether you’re unwrapping presents, sneaking a moment of peace, or out for a festive walk, I’m so glad you’re here. In this episode, I’ll share the 12 lessons of clinic ownership, inspired by the 12 Days of Christmas. These insights, wins, and lessons from 2024 will help you step into 2025 with clarity and confidence. Grab a Quality Street, and let’s dive in!

    Episode Summary

    In this festive episode, Katie reflects on 2024 and shares her 12 most valuable lessons for clinic ownership. From getting clarity on your vision to establishing boundaries and creating processes, these lessons provide a comprehensive guide to building a thriving clinic.

    Katie also highlights the importance of marketing, celebrating wins, and embracing gratitude. With actionable advice and a touch of festive fun, this episode is packed with insights to help clinic owners grow their businesses while staying energised and focused.

    Whether you’re a seasoned clinic owner or just starting out, these lessons are a perfect way to reflect on the year and prepare for success in 2025.

    Key Takeaways

    1. Clarity Comes First: Establish a clear vision and purpose for your clinic.
    2. Processes Save Time: Create systems for everything that happens more than once.
    3. Know Your Numbers: Stay on top of your financials for informed decision-making.
    4. Google is Your Friend: Keep your Google My Business profile updated to connect locally.
    5. Boundaries Are Golden: Say no to what doesn’t serve your energy or goals.
    6. The Right People Make Magic: Hire team members who align with your vision.
    7. Delegate to Thrive: Focus on what only you can do and let others handle the rest.
    8. Marketing Matters: Consistency is key, even during tough times.
    9. Celebrate Wins: Reflect on and appreciate achievements, big or small.
    10. Failures Teach Lessons: Learn from setbacks and move forward with resilience.
    11. Gratitude Changes Everything: Embrace a gratitude mindset for positive energy.
    12. Rest is a Gift: Recharge over the holiday season to prepare for the year ahead.

    Thank you for making Treat Your Business part of your journey in 2024. If this episode resonates with you, please share it with another clinic owner who could use some festive inspiration. Subscribe to the podcast to stay updated on all the exciting episodes coming your way in 2025. Have a wonderful Christmas, a Happy New Year, and remember—you’ve totally got this!

    Resources:

    • Score App: https://bizhealthcheck.scoreapp.com/
    • Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
    • If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb


    This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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    16 mins
  • 108 What not to do as a leader in your clinic in 2025 (and what you should definitely do!)
    Dec 18 2024

    I'd love to hear from you 'text the show'

    Hi, I’m Katie Bell, and welcome back to Treat Your Business! In this episode, we’re diving into one of the most critical topics for clinic owners: leadership and management. Whether you’re planning to hire your first team member, restructure your existing team, or take your clinic to the next level in 2025, this episode is for you. Let’s get started!

    Episode Summary

    In this episode, Katie discusses the essential principles of leadership and management for clinic owners. She shares actionable advice on hiring the right people, setting clear expectations, and building a thriving clinic culture. Katie also highlights the common mistakes leaders make, from avoiding tough conversations to micromanaging, and offers practical solutions to overcome these challenges.

    This episode covers everything from the importance of leading with vision and prioritising communication to investing in your team’s growth and navigating difficult decisions with confidence. If you’re ready to step into your role as a visionary leader and create a clinic that works for you—not the other way around—this is the episode for you.

    Key Takeaways

    1. Lead with Vision: Your team needs to understand your clinic’s purpose and their role in achieving it.
    2. Prioritise Communication: Regular, open communication fosters trust and engagement.
    3. Invest in Growth: Supporting your team’s development increases loyalty and performance.
    4. Tackle Tough Conversations: Address issues head-on to maintain trust and accountability.
    5. Avoid Micromanaging: Set clear expectations, then trust your team to deliver.
    6. Hire for Culture Fit: Align your hires with your clinic’s values to maintain a positive workplace.
    7. Create Clear Roles: Ambiguity leads to frustration—clarify responsibilities and success metrics.
    8. Recognise Effort: Simple gestures like thank-you notes can significantly boost morale.

    Thank you for tuning in! If this episode resonated with you, please share it with another clinic owner who might need guidance on leadership and management. Don’t forget to subscribe to the podcast and leave a review to help more clinic owners thrive. See you next week for a festive episode as we reflect on the lessons of 2024!

    Resources:

    • Score App: https://bizhealthcheck.scoreapp.com/
    • Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
    • If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb


    This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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    19 mins
  • 107 Marketing Do's And Dont's In 2025 For Clinic Owners
    Dec 11 2024

    I'd love to hear from you 'text the show'

    Hi, I’m Katie Bell, and welcome back to Treat Your Business! Today, we’re tackling one of the most popular topics clinic owners ask me about—marketing. Whether it’s email campaigns, social media, or community connections, marketing can either catapult your clinic to success or leave you spinning your wheels. In this episode, I’ll guide you through the marketing strategies to embrace and the pitfalls to avoid in 2025. Let’s get started!

    Episode Summary

    In this episode, we dive into clinic marketing for 2025. I share practical advice on how to optimise your marketing strategies without burning out. From the essentials like updating your Google Business profile to focusing on relationships over algorithms, this episode is packed with actionable tips.

    You’ll learn why building an email list is still one of the most powerful tools for business growth, how to embrace video content without fear, and why offering value first can drive long-term success. Plus, I’ll reveal the marketing mistakes to avoid—like spreading yourself too thin or undervaluing your services.

    Whether you’re a clinic owner new to marketing or looking to refine your approach, this episode is your roadmap to working smarter, not harder, in 2025.

    Key Takeaways

    1. Prioritise Google My Business: Keep your profile up-to-date for better local visibility.
    2. Focus on Relationships: Engage authentically with your community and clients.
    3. Build an Email List: Own your audience and stay top-of-mind with direct communication.
    4. Embrace Video Content: Use short and simple videos to educate and inspire your audience.
    5. Offer Value First: Attract clients with free workshops, guides, or discovery calls.

    Marketing Don’ts:

    • Don’t spread yourself too thin—focus on a few key platforms.
    • Don’t rely solely on social media—diversify your efforts.
    • Don’t undervalue your services—avoid excessive discounts.
    • Don’t skip tracking your results—measure what’s working and refine your approach.

    Thank you for tuning into today’s episode! If you found this helpful, please share it with another clinic owner who could use some marketing guidance. With over 100 episodes packed with tips and strategies, there’s plenty more to explore. Don’t forget to subscribe for future episodes and leave a review—it helps us reach more amazing clinic owners like you!

    Resources:

    • Score App: https://bizhealthcheck.scoreapp.com/
    • Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
    • If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb


    This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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    24 mins

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