• 109 The 12 lessons of Clinic Ownership - A Christmas special
    Dec 25 2024

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    Merry Christmas! I’m Katie Bell, and welcome to a special holiday episode of Treat Your Business! Whether you’re unwrapping presents, sneaking a moment of peace, or out for a festive walk, I’m so glad you’re here. In this episode, I’ll share the 12 lessons of clinic ownership, inspired by the 12 Days of Christmas. These insights, wins, and lessons from 2024 will help you step into 2025 with clarity and confidence. Grab a Quality Street, and let’s dive in!

    Episode Summary

    In this festive episode, Katie reflects on 2024 and shares her 12 most valuable lessons for clinic ownership. From getting clarity on your vision to establishing boundaries and creating processes, these lessons provide a comprehensive guide to building a thriving clinic.

    Katie also highlights the importance of marketing, celebrating wins, and embracing gratitude. With actionable advice and a touch of festive fun, this episode is packed with insights to help clinic owners grow their businesses while staying energised and focused.

    Whether you’re a seasoned clinic owner or just starting out, these lessons are a perfect way to reflect on the year and prepare for success in 2025.

    Key Takeaways

    1. Clarity Comes First: Establish a clear vision and purpose for your clinic.
    2. Processes Save Time: Create systems for everything that happens more than once.
    3. Know Your Numbers: Stay on top of your financials for informed decision-making.
    4. Google is Your Friend: Keep your Google My Business profile updated to connect locally.
    5. Boundaries Are Golden: Say no to what doesn’t serve your energy or goals.
    6. The Right People Make Magic: Hire team members who align with your vision.
    7. Delegate to Thrive: Focus on what only you can do and let others handle the rest.
    8. Marketing Matters: Consistency is key, even during tough times.
    9. Celebrate Wins: Reflect on and appreciate achievements, big or small.
    10. Failures Teach Lessons: Learn from setbacks and move forward with resilience.
    11. Gratitude Changes Everything: Embrace a gratitude mindset for positive energy.
    12. Rest is a Gift: Recharge over the holiday season to prepare for the year ahead.

    Thank you for making Treat Your Business part of your journey in 2024. If this episode resonates with you, please share it with another clinic owner who could use some festive inspiration. Subscribe to the podcast to stay updated on all the exciting episodes coming your way in 2025. Have a wonderful Christmas, a Happy New Year, and remember—you’ve totally got this!

    Resources:

    • Score App: https://bizhealthcheck.scoreapp.com/
    • Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
    • If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb


    This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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    16 mins
  • 108 What not to do as a leader in your clinic in 2025 (and what you should definitely do!)
    Dec 18 2024

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    Hi, I’m Katie Bell, and welcome back to Treat Your Business! In this episode, we’re diving into one of the most critical topics for clinic owners: leadership and management. Whether you’re planning to hire your first team member, restructure your existing team, or take your clinic to the next level in 2025, this episode is for you. Let’s get started!

    Episode Summary

    In this episode, Katie discusses the essential principles of leadership and management for clinic owners. She shares actionable advice on hiring the right people, setting clear expectations, and building a thriving clinic culture. Katie also highlights the common mistakes leaders make, from avoiding tough conversations to micromanaging, and offers practical solutions to overcome these challenges.

    This episode covers everything from the importance of leading with vision and prioritising communication to investing in your team’s growth and navigating difficult decisions with confidence. If you’re ready to step into your role as a visionary leader and create a clinic that works for you—not the other way around—this is the episode for you.

    Key Takeaways

    1. Lead with Vision: Your team needs to understand your clinic’s purpose and their role in achieving it.
    2. Prioritise Communication: Regular, open communication fosters trust and engagement.
    3. Invest in Growth: Supporting your team’s development increases loyalty and performance.
    4. Tackle Tough Conversations: Address issues head-on to maintain trust and accountability.
    5. Avoid Micromanaging: Set clear expectations, then trust your team to deliver.
    6. Hire for Culture Fit: Align your hires with your clinic’s values to maintain a positive workplace.
    7. Create Clear Roles: Ambiguity leads to frustration—clarify responsibilities and success metrics.
    8. Recognise Effort: Simple gestures like thank-you notes can significantly boost morale.

    Thank you for tuning in! If this episode resonated with you, please share it with another clinic owner who might need guidance on leadership and management. Don’t forget to subscribe to the podcast and leave a review to help more clinic owners thrive. See you next week for a festive episode as we reflect on the lessons of 2024!

    Resources:

    • Score App: https://bizhealthcheck.scoreapp.com/
    • Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
    • If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb


    This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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    19 mins
  • 107 Marketing Do's And Dont's In 2025 For Clinic Owners
    Dec 11 2024

    I'd love to hear from you 'text the show'

    Hi, I’m Katie Bell, and welcome back to Treat Your Business! Today, we’re tackling one of the most popular topics clinic owners ask me about—marketing. Whether it’s email campaigns, social media, or community connections, marketing can either catapult your clinic to success or leave you spinning your wheels. In this episode, I’ll guide you through the marketing strategies to embrace and the pitfalls to avoid in 2025. Let’s get started!

    Episode Summary

    In this episode, we dive into clinic marketing for 2025. I share practical advice on how to optimise your marketing strategies without burning out. From the essentials like updating your Google Business profile to focusing on relationships over algorithms, this episode is packed with actionable tips.

    You’ll learn why building an email list is still one of the most powerful tools for business growth, how to embrace video content without fear, and why offering value first can drive long-term success. Plus, I’ll reveal the marketing mistakes to avoid—like spreading yourself too thin or undervaluing your services.

    Whether you’re a clinic owner new to marketing or looking to refine your approach, this episode is your roadmap to working smarter, not harder, in 2025.

    Key Takeaways

    1. Prioritise Google My Business: Keep your profile up-to-date for better local visibility.
    2. Focus on Relationships: Engage authentically with your community and clients.
    3. Build an Email List: Own your audience and stay top-of-mind with direct communication.
    4. Embrace Video Content: Use short and simple videos to educate and inspire your audience.
    5. Offer Value First: Attract clients with free workshops, guides, or discovery calls.

    Marketing Don’ts:

    • Don’t spread yourself too thin—focus on a few key platforms.
    • Don’t rely solely on social media—diversify your efforts.
    • Don’t undervalue your services—avoid excessive discounts.
    • Don’t skip tracking your results—measure what’s working and refine your approach.

    Thank you for tuning into today’s episode! If you found this helpful, please share it with another clinic owner who could use some marketing guidance. With over 100 episodes packed with tips and strategies, there’s plenty more to explore. Don’t forget to subscribe for future episodes and leave a review—it helps us reach more amazing clinic owners like you!

    Resources:

    • Score App: https://bizhealthcheck.scoreapp.com/
    • Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
    • If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb


    This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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    24 mins
  • 106 Don't keep doing this in 2025 if you want to grow your clinic
    Dec 4 2024

    I'd love to hear from you 'text the show'

    Hi, it’s Katie Bell here, welcoming you to another episode of the Treat Your Business podcast. A special hello to all our new listeners I met at Therapy Expo last week. It was so lovely meeting you, and I’m thrilled you’re here.

    If you’re listening while juggling a million things, in the car, or sneaking a rare quiet moment, I’m so grateful you’ve chosen to spend these next 20 minutes with me.

    This episode is kicking off a mini-series focused on strategic planning for 2025. I know the year’s end is hectic—Christmas chaos, anyone? But now’s the time to pause, reflect, and start building a roadmap for a year that truly serves you and your business.

    What We’re Talking About Today

    • The Biggest Takeaway: You cannot grow your business between client appointments. Growth requires space—space to think, plan, and act strategically.
    • Why Reflection Matters: If you don’t intentionally reflect and plan, you’ll repeat the same patterns. Let’s break that cycle.
    • The Toleration List: Identify what you’ve been putting up with in 2024—both in business and life—and decide what’s got to go in 2025.

    Key Takeaways

    1. Make Space for Growth: Stop filling every moment with appointments and tasks. Create room for creativity and strategy.
    2. Write Your Toleration List: Reflect on what you’ve been tolerating in 2024. What’s on your “no more” list for next year?
    3. Plan Beyond Goals: Build a strategy aligned with your life and values—not just revenue and profit targets.
    4. Face Your Fears: Growth means stepping out of your comfort zone, despite the doubts your ego might throw at you.

    Exciting News for 2025

    I’m thrilled to announce my upcoming book, Thriving: The Simple and Honest Guide to Growing Your Clinic. Launching January 14, 2025, it’s a no-nonsense guide packed with real talk, actionable advice, and my clinic success framework. Sign up for the priority list to:

    • Get 50% off the book.
    • Access a special “Book in Action” workshop with me.
    • Be the first to dive into the audible version (recording in December).

    Action Step for Today

    Take a few minutes to reflect. Write down what you’ve been tolerating this year—big or small. Then, choose five things you’re committed to leaving behind in 2025.

    Thank you for listening!
    If you’ve found this helpful, share it with a friend, subscribe, and leave a review. Join me next week as we dive deeper into strategic planning and set you up for a year of thriving.

    Keep Thriving, Katie

    Resources:

    • Score App: https://bizhealthcheck.scoreapp.com/
    • Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
    • If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb


    This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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    23 mins
  • 105 The Courage Formula with Katie Bell
    Nov 27 2024

    I'd love to hear from you 'text the show'

    Welcome to the Treat Your Business podcast! This week, Katie Bell dives into an inspiring off-piste episode about embracing courage and commitment in business and life. Building on the amazing reception of last week’s episode, Katie discusses how fear holds us back and why leaning into discomfort is essential for growth. Whether you're a clinic owner or entrepreneur, this episode is packed with actionable insights to help you level up.

    Episode Summary

    In this powerful episode, Katie Bell explores Dan Sullivan’s “4 Cs Formula” for success—Commitment, Courage, Capability, and Confidence. She shares personal stories, like planning her book launch and hosting a transformative clinic event, to illustrate how stepping into fear and committing to growth are keys to reaching new heights. Katie also uncovers the pitfalls of “courage avoidance,” the subconscious habits that keep us from growth, and why you need to surround yourself with the right people to succeed.

    What You’ll Learn in This Episode

    1. The 4 Cs Framework: How commitment sparks courage, capability, and confidence.
    2. Courage Avoidance: Recognizing procrastination and other fear-based responses.
    3. The Power of Environment: Why surrounding yourself with growth-minded individuals matters.
    4. Personal Growth in Action: Katie’s journey from authoring a book to running large-scale events.
    5. Practical Takeaways: How to commit and push through discomfort for business breakthroughs.

    Resources and Links

    • Learn more about Dan Sullivan and his 4 Cs Framework here.
    • Check out Katie’s sessions at Therapy Expo: Stand TE11 & STA Stand.
    • Free 2025 Strategy and Marketing Sessions at Katie’s booth – stop by for expert advice!

    Resources:

    • Score App: https://bizhealthcheck.scoreapp.com/
    • Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
    • If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb


    This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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    26 mins
  • 104 How to lead when you feel like giving up
    Nov 20 2024

    I'd love to hear from you 'text the show'

    Hello and welcome back to the Treat Your Business Podcast! Today I want to have a really honest chat with you. Let’s face it, running a clinic can be incredibly tough. It’s not all rainbows and pilates classes, is it? There are moments when it feels like everything is just too much.

    In this episode, I’m sharing personal stories, some practical strategies, and a few hard truths about what it really takes to lead when you feel like giving up. If you’re feeling overwhelmed, burnt out, or just plain fed up, this one’s for you.

    So, make yourself a brew, take a deep breath, and let’s dive in.

    What’s Covered in This Episode?

    • You’re Not Alone
      Every clinic owner I know has hit that wall at some point. I’ve been there myself. Whether it’s demanding clients, team challenges, or financial pressures, those moments of “I can’t do this anymore” are more common than you think. It’s okay to feel this way.
    • Reality Check on Leadership
      Let’s talk about what it really means to be a leader. It’s emotional, messy, and sometimes downright exhausting. But here’s the thing: your feelings don’t define your ability to lead. It’s what you do next that matters.
    • Actionable Strategies
      I share the exact steps I’ve taken (and still take) when everything feels like it’s falling apart:
      • Pause and Brain Dump: Get everything out of your head and onto paper. You can’t tackle the overwhelm until you know what’s actually causing it.
      • Break the Isolation: Talk to someone who gets it—a mentor, a trusted friend, or even a business group. Leaning on others isn’t a weakness; it’s a strength.
      • Focus on Small Wins: Start each day by celebrating three small victories. Progress happens one step at a time, even if it feels slow.
      • Reconnect with Your Why: Remind yourself why you started your clinic. Read your reviews and remember the impact you’re having on people’s lives.
      • Let Go of What No Longer Serves You: Whether it’s outdated services, inefficient systems, or even toxic team members, sometimes you’ve got to make tough decisions to move forward.

    Key Takeaways

    1. Leadership isn’t about doing it all. It’s about doing what matters most.
    2. Feeling overwhelmed doesn’t mean you’re failing; it means you care.
    3. Progress is built one small step at a time, so focus on the next brick in your wall.
    4. You’re not alone. Whether it’s reaching out to your team, a community, or your business coach, support is there if you ask for it.
    5. Tough times don’t last, but tough leaders do.

    If today’s episode resonated with you, I’d love to hear from you. Drop me a message on social media or send me an email. And if you know another clinic owner who needs to hear this, please share the episode with them.

    Resources:

    • Score App: https://bizhealthcheck.scoreapp.com/
    • Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
    • If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb


    This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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    23 mins
  • 103 Why imposter syndrome is holding you back and why it nearly stopped Katie too.
    Nov 13 2024

    I'd love to hear from you 'text the show'

    Hi there, and welcome to this week’s episode of Treat Your Business! I’m Katie, and today, we’re diving into one of the most universal but often unspoken challenges among high achievers—imposter syndrome. It’s that inner voice that makes us doubt our accomplishments, no matter how much we’ve achieved. If you’ve ever questioned your worth, felt like you don’t deserve success, or found yourself caught in cycles of perfectionism or self-doubt, this episode is for you.

    Episode Summary:

    In this episode, we explore the roots and realities of imposter syndrome—what it is, why it shows up, and how it holds us back from reaching our full potential in business and life. Katie shares her personal journey with imposter syndrome, recounting moments of self-doubt, overachievement, and the struggle to embrace success fully. She discusses the subconscious behaviours that lead to self-sabotage and shares insights from coaching hundreds of clinic owners who experience similar hurdles. Through stories and practical examples, Katie offers strategies to understand and tackle these inner challenges, encouraging listeners to recognise their own worth, celebrate their achievements, and avoid the perfectionism trap.

    Katie also dives into the "7 out of 10" principle, a practical approach for combating procrastination by embracing “good enough” rather than perfection, and the importance of avoiding comparison. We explore specific ways to cultivate a mindset of abundance, embrace our achievements, and surround ourselves with supportive people, like coaches, who can help us overcome imposter syndrome’s effects on our confidence and business growth.

    Key Takeaways:

    • Recognise Imposter Syndrome: Understand what it is and why many high achievers experience it.
    • Embrace Imperfection: Aim for a "7 out of 10" rather than perfection to keep moving forward.
    • Celebrate Success: Take time to acknowledge achievements rather than focusing solely on what’s left to do.
    • Avoid Comparison: Unfollow competitors and focus on your unique strengths and value.
    • Surround Yourself with Support: Seek mentors, coaches, and people who uplift and inspire you.
    • Shift from Fear to Abundance: Reframe risk and opportunity to break free from self-doubt and fear of failure.

    Thank you for joining me on Treat Your Business! If this episode resonated with you, please consider leaving a review or sharing it with someone who might need a little boost of confidence today. Remember, imposter syndrome doesn’t define you; you define it. For more resources, visit Thrive Coaching Program or contact our guest coaches for support tailored to clinic owners like you. See you next week for more valuable insights!

    Resources:

    • Score App: https://bizhealthcheck.scoreapp.com/
    • Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
    • If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb


    This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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    33 mins
  • 102 What is the trade off you're making in business?
    Nov 6 2024

    I'd love to hear from you 'text the show'

    Hi, I’m Katie Bell, and welcome to this off-the-cuff episode of Treat Your Business. Today, we’re diving deep into a concept that could transform how you run your clinic or business: essentialism and the art of strategic sacrifice. As you gear up for the end-of-year madness, I’m giving you permission to pause, refocus, and invest your time where it matters most. If you’ve been feeling overwhelmed, spinning plates at a hundred miles an hour, or like you’re the lowest paid in your own company, this one is for you!

    Episode Summary:

    In today’s episode, we explore the concept of essentialism: the disciplined pursuit of less but better. Inspired by insights from the Expert Empires Conference and conversations with fellow clinic owners, I’m here to share why strategy is the art of sacrifice and how being strategic can lead to more fulfilment, better financial outcomes, and a thriving business.

    We’ll discuss how clinic owners often struggle with having a master plan, leading to feelings of spinning plates endlessly. I’ll guide you through practical methods to focus on essential activities that drive results, like filtering out distractions, saying no with confidence, and making wise investments of your time and energy.

    We’ll cover real trade-offs, like choosing between taking on one more client versus prioritising your personal well-being, and explore why being reactive is costing you progress. Essentialism is about structured, disciplined approaches, and I’ll share actionable tips, including how to manage your inbox, stop multitasking, and schedule your day like a strategic powerhouse. Plus, I’ve got a special resource for you on how the recent Autumn Budget impacts your clinic.

    Key Takeaways:

    1. Essentialism Over Multitasking: Focus on fewer, high-impact activities to achieve significant results.
    2. Strategic Sacrifice: Saying yes to what truly matters means saying no to distractions.
    3. Discipline and Structure: Success comes from having a structured plan and sticking to it, not from doing everything at once.
    4. Efficient Time Management: Create a schedule that serves your goals, not other people’s demands.

    Thank you so much for joining me today! If you found value in this episode, please leave a review, share it with fellow clinic owners, or head to our website for more resources. Don’t forget to check out the link for the

    Resources:

    • Score App: https://bizhealthcheck.scoreapp.com/
    • Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
    • If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb


    This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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    25 mins