Showing results by narrator "A. Young" in All Categories

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

From one of the first and few women of color to reach the C-suite in Silicon Valley, Apple’s former chief of HR and first VP of inclusion and diversity, comes a heartfelt story of growing up Black and female in a world with little regard for either and a practical road map for embodying the best in yourself and emboldening others along the way.

As the last will of a close friend is read, three women discover that they have inherited a legacy from her: the funds to take a dream trip to Florence, Italy, in her memory. With plenty of hilarious travel mishaps along the way, this book is a story of deep friendship, of making room in our lives to celebrate and remember, of grief, of the realization that friendship keeps the memory alive, and the sweet discovery of unexpected romance.

New park ranger Daphne Baum is a reformed good girl. Breaking free from her overbearing family as soon as she turned 18, she’s been on her own ever since. The life of a park ranger, moving from park to park, suits her just fine. Though still a rule follower, she’s okay with a little sin in her life. Every generation of Hill men has its black sheep. The general consensus among the family is that Odin Hill is the lucky bastard this go around. At 17, he blew out of town like an angry tornado only to return 15 years later withdrawn and secretive.

The adventure: In New Orleans to speak at the annual conference of the National Association for Catering & Events, former Army Ranger Billie Malone decides to swing by an estate sale and can’t resist buying a magnificent topaz brooch. Later in the day, while admiring her purchase, she triggers the magic, is whisked back in time to Barataria in 1814, and is drawn into the Battle of New Orleans and the escalation of an ancient, ongoing war with powerful, global combatants.

Tragedy strikes, and Echo, one of Aria's fiercest Elites, finds herself facing unimaginable loss. In true Elite fashion, she doesn't take it lying down. Setting out on a journey for retribution and retaliation, Echo discovers new bonds and hidden truths about her own identity. The Elites are done waiting for the next blow. It's time to strike back! How far is Echo willing to go? And what will happen when those they're up against decide to strike back?

War is brewing between England and France. Impressed into the Royal Navy, Lieutenant Merrick, against all odds, advanced through the ranks to become an officer, but he is not a gentleman. A man with a tainted past from a traitorous family, cast down by King George—a stain no man can remove. Merrick’s thrust into the role of captain, when the HMS Boudica is attacked by pirates off the coast of Nova Scotia. On a captured enemy vessel, he discovers a king’s ransom in treasure and a woman chained in the hold from a passenger ship that mysteriously disappeared at sea.

Dreams taunt me, filling me with questions even more so than the supernatural world I’d only just learned about. Making matters worse, a vampire attacked me while I was alone in the middle of the night. Death was imminent until a silver wolf saved me. A silver wolf who shifted into the most gorgeous man I'd ever seen, and no matter how hard I try to ignore it, there’s something pulling me toward him. Secrets come to light, and nothing is as it seemed. I'm being hunted.

Autumn in New York promises a turn in the seasons as we kick off the next stage of our lives. Colorful leaves falling, dropping temperatures, and the first days of classes loom even as the lingering summer heat and humidity make the city stifling. Summer was a time to get away, to just be us, and what a magical time it was, but we can only run away from our lives for so long. We have family, careers, friends - new and old - as well as commitments waiting for us.

You don’t know me. You think you do, but you don’t. The only thing you know is my name, and even that’s a lie. I’m king of Boston, lord of criminals, ruler of an underworld empire. Or am I? Only one thing’s for sure: I operate alone. Until I cross paths with a brazen little thief who sets my whole kingdom on fire.

When investigative journalist Clay MacIntyre stumbles upon a moonstone brooch that transports him back in time to the 1901 Pan-American Exposition, he unwittingly sets off a chain of events that could irrevocably change the entire MacKlenna Clan. Desperate to rescue his friend, Patrick Mallory and a group of family members embark on an adventure to the 1901 Expo, where romance blooms and danger lurks in the shadows.

Rachel Hatch closes a major chapter in her life. A new one begins with an offer from an old friend. This offer puts Hatch at odds. The agency responsible for her father’s murder and who nearly took her life in the mountains of Colorado is now offering her a job opportunity. Lives hang in the balance as Hatch sets out to honor her code. She quickly finds that things are not what they seem in the small town of Breakneck, Alaska. Hatch finds an ally in the most unlikely of places.

Following a disastrous appearance on a televised baking show, Sophie Copeland is certain things can’t get any worse. Several calamities later, Sophie finds herself in Green Valley, Tennessee, with no plan, no place to stay, and no prospects. But, at least, she has a temporary seasonal arrangement with the famed Donner Bakery. And that's something, right? It's not permanent, and it's not a home, but it's still something.

I think I’ve come to terms with the fact that I’m just one scared girl in a world where there’s a lot to be afraid of. Cade, Lex, and Reid helped. They pulled me out of my own head, helped me feel a sliver of happiness again. But with that, I gained a new set of worries. What if I lost another person I love? I’m not perfect. I’ve made mistakes. Running away won’t ever be one of them again, though. I’m back at Spring Hill High to fight for the ones I love. Fight against a set of enemies that want to take everything I have away.

Cade has managed to survive the duel with the Hydra Alpha - barely. But the Games are far from over. By order of their cruel and mysterious overlord, Abaddon, Cade and his friends are sent off to war against the Greys, a humanoid race who have far surpassed humans in technology on their home planet. This attempt to move up the leaderboard, however, leads Cade to a game-changing revelation: The Pantheon - the millennia-old alien masterminds behind the Games - have a weakness.

Hidden truths have surfaced, and I'm forced to question some of the people closest to me. Instead of turning into the shadow form of a demon, I'm a wolf shifter with the same dark fur as my enemies. My fated mate, a sexy silver wolf, should be standing by my side as we face a frightening new enemy, but he was kidnapped along with four other shifters. Saving them could cost my life, but it’ll bring me closer to finding out who...or rather what I am and why I'm being hunted. Everything is falling apart, but I'll do anything to protect my mate and my newfound family.

What do jazz pixies, siren celebrities, and 300 disastrous dates with supernatural men have in common? Me. I’m Cerys. And at 22 years old, running a paranormal dating agency with my bestie and living in the magical society of Nepos is an amazing life. Not gonna lie, though - it’d be better with a little action. When my "extinct" brand of magic explodes in the presence of true love, the off-the-charts sexy but infuriatingly bored Detective Devereaux gets involved. And let me tell you, ladies, there are m-u-s-c-l-e-s under his long coat!

My printsessa thinks she's taken a regular job for a regular lawyer. She doesn't know the devils that lurk below the surface now that she's in my world. The bratva world. Innocent, sweet, and trusting. All the things I am not. All the things I never knew I wanted.

Lance has stayed in an exclusively Gay hotel in Jomtien Beach for five years. Lance is tired of his shallow relationships in the Gay spa at the Hotel where he stays in Thailand. He wants more from a man; he wants love. When he sees Brett--a twink as pretty as can be on the beach--he feels he has won the lottery.

On a lovely June night in 1924, amateur detective Annalee Spain is mingling bravely at a high-class political fundraiser in the lush backyard garden of famed political fixer Cooper Coates, one of the wealthiest men in Denver’s Black neighborhood of Five Points. When Coates’s young daughter discovers a pretty stranger dead in her father’s garden shed, Annalee is thrust onto the baffling new case just as she’s reeling from another recent discovery—a handwritten letter, found buried in her own garden, that reveals the identity of her mother.